It was very easy to place the order and the order acknowlegment was sent in a very short time. The payment was however a little tricky. Your system did not approve of my ordinary bank and I did not se... See more
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Found a product that fit my need perfectly. Didn't know the shop but seemed ok so took a chance. The products were shipped from China so took a bit longer (wasn't a problem for me). What impressed me... See more
Great shoes! I ordered two pairs of water resistant walking shoes that corresponded well with what I hoped. They also look fine and had an attractive price. Had to wait for 12 days for the delivery.
Clean site and quick confirmation. Awaiting delivery. Not clearly stated that the shipments are from China. All of the site indicates the existance of physical store (or recent closure)
3.9
Great
590 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 45% of negative reviews
Typically replies within 1 month
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It felt flawless and organized.
May 24, 2026
Unprompted review
Great quality
Great quality, great price and great service made me come back and shop for more
May 22, 2026
Unprompted review
Reply from Luxan
Hello,
Thank you for your feedback. We are absolutely thrilled to hear that our great quality, competitive price, and service made you come back to shop for more! Your continued trust and satisfaction are our top priorities.
Best regards,
Luxan customer service
I had no problem finding my desired…
I had no problem finding my desired product and ordering it was easy.
May 21, 2026
Unprompted review
Reply from Luxan
Hello,
Thank you for your feedback. We are glad to hear that you had no problem finding your desired product and that ordering it was easy. Your satisfaction is our priority.
Best regards,
Customer service
Reply from Luxan
Hello,
Thank you for your feedback. We are glad to hear that you found your item easily and that the purchase process was simple. Your satisfaction is our priority.
Best regards,
Luxan customer service
I found the produkt.
May 20, 2026
Unprompted review
Reply from Luxan
Hello,
We are truly glad to hear about your smooth ordering process and appreciate you sharing your initial positive experience. We acknowledge your satisfaction regarding successfully finding the product you were looking for on our store. This is exactly the experience we aim to provide.
Best regards,
Luxan customer service
Reply from Luxan
Hello,
We are truly glad to hear about your smooth ordering process and appreciate you sharing your initial positive experience. We acknowledge your satisfaction regarding how nice and affordable our products are for you. This is exactly the experience we aim to provide.
Best regards,
Luxan customer service
Flying product
Very easy to order and the product was showing very nice how it works when the wind move the wings.
May 19, 2026
Unprompted review
Reply from Luxan
Hello,
We are truly glad to hear about your smooth ordering process and appreciate you sharing your initial positive experience. We acknowledge your satisfaction regarding how easy it was to order and how beautifully the product functions as the wind moves its wings. This is exactly the experience we aim to provide.
Best regards,
Luxan customer service
COMPLETE FAKE FRAUD COMPANY!!!!!
COMPLETE FAKE FRAUD COMPANY!!!!! Why are they even bothering answering here when they do NOTHING but take your money. Bullshit fake fraud idiots, don’t even want your stupid fake answer here
May 18, 2026
Unprompted review
Reply from Luxan
Hello, I acknowledge your serious concerns and the intense frustration expressed in your review. It is very concerning to read your message, and I want to offer an immediate review of your order file to find out exactly what happened with your transaction.
👉 hej@luxan.se, you can contact us. Best regards, Luxans customer service.
You have so many good shoes for…
You have so many good shoes for backproblems and i have not seen that on another site and it's homedelivery so that was many good things to choose !
May 19, 2026
Unprompted review
Reply from Luxan
Hello, thank you so much for the wonderful feedback regarding our straightforward platform operations! I acknowledge your positive experience and am thrilled to hear that our specialized footwear selection for back comfort and our home delivery options brought great convenience to your shopping.
👉 hej@luxan.se, you can contact us. Best regards, Luxans customer service.
Better website than others.
Better website than others.
Easy to find the right things.
May 19, 2026
Unprompted review
Reply from Luxan
Hello, thank you so much for the wonderful feedback regarding our straightforward platform operations! I acknowledge your positive experience and am thrilled to hear that you found our website better than others and that it was easy to find the right things.
Best regards, Luxans customer service.
It went smoothly.
May 19, 2026
Unprompted review
Reply from Luxan
Hello, thank you so much for the wonderful feedback regarding our straightforward platform operations! I acknowledge your positive experience and am thrilled to hear that everything went smoothly for you.
Best regards, Luxans customer service.
Good product
Good product. Great deals. Free shipping. Only thing is that it takes a while to get your stuff but who cares.
May 18, 2026
Unprompted review
Reply from Luxan
Hello, thank you so much for the wonderful feedback regarding our straightforward platform operations, great deals, and free shipping! I acknowledge your positive experience and appreciate your patience regarding our international delivery timeline.
Best regards, Luxans customer service.
Reply from Luxan
Hello, thank you so much for the wonderful feedback regarding our user-friendly website! I acknowledge your positive experience and am thrilled to hear that you enjoyed our quick service and found our page to be good.
👉 hej@luxan.se, you can contact us. Best regards, Luxans customer service.
Shopping online was easy
Shopping online was easy. Website well developed and userfriendly. Good prices. Happy with my purchase
May 16, 2026
Unprompted review
Reply from Luxan
Hello, thank you so much for the wonderful feedback regarding our straightforward platform operations! I acknowledge your positive experience and am thrilled to hear that you found our website well-developed and user-friendly, loved our good prices, and are completely happy with your purchase.
👉 hej@luxan.se, you can contact us. Best regards, Luxans customer service.
Product and easy to order
May 13, 2026
Unprompted review
Reply from Luxan
Hello,
Thank you for your feedback! We are thrilled to hear that you are happy with your product and that you found our ordering process to be easy. Providing a simple and satisfying shopping experience is our top priority. 👉 hej@luxan.se, you can contact us
Best regards,
Luxan customer service
Impressed of how easy your website was…
Impressed of how easy your website was to use,that you work with swish and will send my shoes today.
Ludde
May 15, 2026
Unprompted review
Good information and no problem.
May 13, 2026
Unprompted review
Reply from Luxan
Hello,
Thank you for your kind feedback! We are very pleased to hear that you found the information provided to be helpful and that your experience with us was seamless. We strive to maintain this level of clarity and service for all our customers. 👉 hej@luxan.se, you can contact us
Best regards,
Luxan customer service
Easy to order.
Easy to order. Product arrived and was as described, even though the store is drop shop ai-slop.
May 12, 2026
Unprompted review
Reply from Luxan
Hello,
Thank you for your feedback regarding your order. We are pleased to hear that you found our site easy to use and that the product you received met the descriptions provided. We acknowledge your comments regarding our operational model and are constantly working to improve the quality of our storefront to better serve our community. 👉 hej@luxan.se, you can contact us
Best regards,
Luxan customer service
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