Luxe Cheshire Reviews 366

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 38 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting that items are often in excellent condition and exactly as described. Many appreciate the efficient and prompt delivery service, with purchases arriving quickly and well-packaged. People frequently highlight the exceptional service provided by the staff, describing them as helpful, knowledgeable, and friendly. Reviewers also commend the smooth purchasing process and the overall professionalism of the team, making both buying and selling a positive experience.

What people talk about most

Product

Consumers consistently find the products to be excellent. Many reviewers praise the items for being exactly... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the speedy and prompt... See more

Service

Clients share positive opinions on service, consistently praising the first-class and exemplary service... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the excellent condition of... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the team for being... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I made my first purchase with Luxe Cheshire and I would definitely recommend and I will definitely be buying from them again. The bag was an excellent price and was sent out really quickly. It was r... See more

Rated 5 out of 5 stars

Bought a beautiful Chanel tote shopper for my wife’s birthday along with some Hermes boots. Both items were as advertised and the luxe Cheshire team were really helpful answering my questions. Well pa... See more

Rated 5 out of 5 stars

Absolutely gorgeous ladies it was a total pleasure purchasing a bag from this store. I was reassured with all my questions answered professionally . I choose to collect my bag from their beautiful sto... See more

Rated 5 out of 5 stars

I have never shopped with Luxe so although I loved the bag I was unsure if I should make the purchase. I was able to speak with them directly and request further detailed information about the bag. Th... See more


Company details

Written by the company

Buy and sell authentic pre-loved designer items. We have a showroom based in Cheshire by appointment only.


Contact info

4.9

Excellent

TrustScore 5 out of 5

366 reviews

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Rated 5 out of 5 stars

Incredible!

I’ve bought several items from Luxe Cheshire and the quality of the items and the service has been incredible. If you’re looking to make a designer purchase make sure to check out Luxe Cheshire!

August 19, 2025
Unprompted review
Rated 5 out of 5 stars

Van Cleef and Arpels bracelet

Another fantastic purchase from Luxe Cheshire. The bracelet is fabulous and like new. It is a wonderful experience going to the Showrooms to see all the other beautiful items they have. All the staff are amazing, helpful and extremely knowledgeable. Highly recommended.

August 7, 2025
Rated 5 out of 5 stars

Great experience

Its my first time purchasing a pre-loved item, so I was VERY hesitant and nervous. Easy, friendly and fast communication. Accurate pictures and description of product. Speedy delivery which we all love!

July 16, 2025
Rated 5 out of 5 stars

Highly recommended

Great company to deal with - made my first purchase this week and it arrived in a couple of days. I was kept up to date by both Luxe Cheshire and the courier service as to when the bag would arrive. And it arrived on time as expected! The service was exemplary. The bag is in absolutely perfect as new condition. After it arrived Georgina reached out by email to check I was happy with my purchase. That was a lovely personal touch. The bag arrived with its dust bag, box and receipt. Couldn’t be happier with the service or the bag itself. Honestly BUY FROM THESE PEOPLE! They’re fab! x

July 8, 2025
Unprompted review
Rated 5 out of 5 stars

I would highly recommend this company…

I would highly recommend this company if you are looking for something special. The staff are really helpful, happy to send pictures or videos of the items and answer any questions you may have. Delivery was prompt.
It’s just a nice company to buy your luxury items from.

June 25, 2025
Rated 5 out of 5 stars

I first came across Luxe Cheshire on…

I first came across Luxe Cheshire on Instagram, but never really looked at their website until last week, and I’m glad I did.
I bought a really nice Alma PM for everyday use, few bits we’re missing but it didn’t affect the bag, the prices are reasonable, and customer service was great, I also got a pair of Gucci glasses, in excellent condition,
I would definitely recommend them to friend a family member, and anyone reading this, preloved is the way forward in designer goods.

June 17, 2025
Rated 5 out of 5 stars

Absolutely gorgeous ladies it was a…

Absolutely gorgeous ladies it was a total pleasure purchasing a bag from this store. I was reassured with all my questions answered professionally . I choose to collect my bag from their beautiful store and was made to feel comfortable and special. My bag is beautiful and I’m very happy with my purchase looking forward to my next purchase. Thankyou ladies you are all Amazing 🥰

June 3, 2025
Rated 5 out of 5 stars

A first class service

Such a professional, smooth & first class service from Luxe Cheshire.
From the first message I sent, they were super helpful & friendly in helping me sell my bag.
I am absolutely chuffed to bits with the money I received for the sale & will 100% be back to sell more & purchase my dream Chanel bag in the future. Thank you!

May 30, 2025
Unprompted review
Rated 5 out of 5 stars

Luxe Cheshire gives a first class service

Luxe Cheshire gives a first class service for both buying and selling.The team are super helpful and quick at responding to communication.The items are perfectly described and are delivered super quick.I am thrilled to have found Luxe Cheshire and I am excited to use them again.I highly recommend Luxe Cheshire.Well done!

May 28, 2025
Unprompted review

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