Bought a beautiful Chanel tote shopper for my wife’s birthday along with some Hermes boots. Both items were as advertised and the luxe Cheshire team were really helpful answering my questions. Well pa... See more
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Company details
Written by the company
Buy and sell authentic pre-loved designer items. We have a showroom based in Cheshire by appointment only.
Contact info
4B Cherry Tree Farm Cherry Tree Lane Rostherne Cheshire, WA143RZ, Altrincham, United Kingdom
- 07759128031
- hello@luxe-cheshire.com
- luxe-cheshire.com
Bought some sunglasses and am delighted…
Bought some sunglasses and am delighted with them. Arrived the next day and great condition

Reply from Luxe Cheshire
Excellent
Excellent professional, friendly service.
Good prompt communication.
Would use them again.
After purchasing an item At £1,100 I…
After purchasing an item At £1,100 I noticed there was a 10% discount code.. I emailed them straight away explaining that I didn’t know the deal was on & could they acknowledge it.. & I didn’t even receive a reply.. this was my 4th purchase from this company & was saddened with this poor service.
Having read the response from Luxe… I can confirm that I sent the email to them on the 18th April at 21:32. This was sent immediately after I made my purchase. I cannot be held responsible if they don’t read their emails.
I believe their response to my review on trust pilot to be very poor.

Reply from Luxe Cheshire
Such a lovely experience from choosing…
Such a lovely experience from choosing which bag, so many gorgeous ones to choose from, to arranging delivery on time . When it arrived it was packaged so beautifully. It was an absolute delight. Can’t recommend luxe Cheshire enough.
2nd time I’ve bought an item from here…
2nd time I’ve bought an item from here ,, and been delighted with description and item when received ,, highly recommend
Always a fab service with Luxe Cheshire…
Always a fab service with Luxe Cheshire xxx will be sending you some more gorgeous items next week and I LOVE my recent purchase xx
Bought an LV bag for the wife last week…
Bought an LV bag for the wife last week as a secret gift and really kept my fingers crossed that the item will arrive as per the description as i hadn't used this company before.....
It was faultless and i now have serveral brownie points, thanks to Luxe Cheshire :)
Perfection
Absolutely love my new Chanel 😍 quick delivery, packaged perfectly, great communication. Hardest part was waiting for it to ‘drop’ on the Monday.
😘 until next time
Thank you x
I was extremely happy with my purchase…
I was extremely happy with my purchase from Luxe Cheshire. The order can within two days and was perfect. I will definitely be ordering from them again x
My 2nd purchase with Luxe Cheshire
My 2nd purchase with Luxe Cheshire. Communication is great, description of item is on point. I bought the Chanel WOC and it’s beautiful
Classic CHANEL flap Lambskin in Silver hardware
I bought the classic Chanel flap with silver hardware in the size Medium. I’ve been looking for the gold hardware for a very long time but when I came across this bag I knew I had to buy it. It looks brand new, all description on the website was exact to what the bag looks like, Luxe Cheshire we’re so helpful and very quick at answering my questions. Payment was easy and the website was very easy to use. Deffo will be buying again.
A very personalised and efficient…
A very personalised and efficient service that made for an enjoyable experience. From the telephone call to check details, confirmation messages and personalised postcard, communication was clear and highly responsive. I received my gorgeous bag before expected and it was exactly as described. I would highly recommend Luxe Cheshire and will cherish my preloved handbag.
The ordering process was easy.
The ordering process was easy.
I would have given them 5 stars but their courier let them down. And it’s all part of the customer experience. Although not entirely their fault.
The item arrived in excellent condition. I don’t think it had been used at all.
The hand written card was a lovely touch. The customer service I received and the timely responses to my queries throughout was worth 5 stars.

Reply from Luxe Cheshire
Wonderful bag, delayed shipping
I ordered a Bottega Veneta bag and I must say the bag itself is perfect.
However, I was at first sent a wrong bag by accident and I had to return it & pay for the extra return shipping myself (was promised to be refunded but that didn’t happen). It delayed the delivery of the bag I ordered, and after many unanswered emails I had to find a phone number and ring them up. Once we spoke on the phone, Luxe Cheshire arranged a super speedy delivery, and I’ve finally received my bag two weeks later.

Reply from Luxe Cheshire
Selling
I have recently sold a Louis Vuitton handbag with Luxe-Cheshire and can’t praise them enough for being so professional throughout the process i would highly recommend them and will be definitely using their excellent services again

Reply from Luxe Cheshire
Stress free selling with Luxe Cheshire
I would highly recommend Rebeka and the team at Luxe Cheshire.
I have sold a few bags with them and they have been so helpful and informed me along the way as to how things are going.
Very easy process and nice to get funds transferred into my account when a sale is complete.
Would highly recommend for a stress free process if you’re thinking of selling

Reply from Luxe Cheshire
5 stars to luxe cheshire
Was recommended to Luxe Cheshire by a friend.
There service and communication has been 5 star from the beginning.
They have sold most if my items I sent and will definitely use again.
Would highly recommend.

Reply from Luxe Cheshire
Superior Service
I have used Luxe Cheshire several times to sell my items. They are easy to deal with and reply quickly to messages. My items have sold quickly at competitive prices with fair commissions and I have been paid promptly. Experience is exemplary from start to finish

Reply from Luxe Cheshire
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