Bought a beautiful Chanel tote shopper for my wife’s birthday along with some Hermes boots. Both items were as advertised and the luxe Cheshire team were really helpful answering my questions. Well pa... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I made my first purchase with Luxe Cheshire and I would definitely recommend and I will definitely be buying from them again. The bag was an excellent price and was sent out really quickly. It was r... See more
Absolutely gorgeous ladies it was a total pleasure purchasing a bag from this store. I was reassured with all my questions answered professionally . I choose to collect my bag from their beautiful sto... See more
I have never shopped with Luxe so although I loved the bag I was unsure if I should make the purchase. I was able to speak with them directly and request further detailed information about the bag. Th... See more
Company details
Written by the company
Buy and sell authentic pre-loved designer items. We have a showroom based in Cheshire by appointment only.
Contact info
4B Cherry Tree Farm Cherry Tree Lane Rostherne Cheshire, WA143RZ, Altrincham, United Kingdom
- 07759128031
- hello@luxe-cheshire.com
- luxe-cheshire.com
First time buying from Luxe Cheshire…
First time buying from Luxe Cheshire and absolutely love my Dior Sneakers. Service was quick and fast and got such a good deal. Thank you. Can’t wait to buy more items 🙏
July 18, 2023
Unprompted review
First purchase from luxe Cheshire and…
First purchase from luxe Cheshire and they did not disappoint, I got the best deal and superb customer service for my dream bag purchase. Absolutely love it! It arrived on time gift wrapped excellent delivery service, would highly re recommend.
August 1, 2023
Unprompted review
Fantastic customer service
Fantastic customer service. Bottaga bag in excellent condition .
Highly recommend!!!
August 3, 2023
Unprompted review
Great delivery time great product
July 23, 2023
This was my first time ordering and I…
This was my first time ordering and I was so happy Item as described perfectly packaged and very fast delivery very good customer service the lovely lady answered all my questions and fast replies, will definitely be ordering from them again 🫶🏻
July 27, 2023
Unprompted review
My bag arrived early the next day
My bag arrived early the next day! I love it Thankyou x
July 19, 2023
First time ordering and will be back
This was my first time ordering and I was so impressed! Item as described, perfectly packaged in all original package and box! Excellent delivery and communication of when it was out for delivery! Couldn’t recommend enough and will definitely be purchasing again after this experience! Also good payment options too
July 26, 2023
Unprompted review
Wonderful experience
Wonderful experience - so happy with my purchase - would highly recommend
June 10, 2023
Reply from Luxe Cheshire
We’re so pleased that you love your pre loved purchase
Excellent service
Good communication, good service and reasonable price for Preloved designer items. This is my second purchase and am completely hooked!
May 14, 2023
Reply from Luxe Cheshire
We’re happy that you’re enjoying your pre loved shopping experience with us.
Absolutely amazing service form start…
Absolutely amazing service form start to finish. They way they showcased my items was exceptional and they sold super quick as a result. Definitely will be selling more with you 😊
May 24, 2023
Unprompted review
Reply from Luxe Cheshire
Thank you for choosing us to sell your beautiful items, we look forward to selling more in the future for you.
I would 100% recommend Luxe Cheshire
I would 100% recommend Luxe Cheshire - I have been following them for ages and always keep an eye on new items for sale.
I brought a gorgeous YSL bag, which is in excellent condition and I am so pleased with it. The team are great at replying and I received the bag so quickly.
I am now in the process of selling some of my items with Luxe Cheshire.
April 24, 2023
Reply from Luxe Cheshire
We're so pleased you love your YSL bag and we are happy that you have chosen us to sell your items.
Pink mulberry
Amazing quick posting !! Very responsible priced perfect second hand mulberry , absolutely over the moon . Thanks 😊
May 2, 2023
Clear, quiet and efficient!
The team at Luxe Cheshire were very welcoming at their boutique. We arranged a suitable date and time to bring my items in. The whole process was explained in person and via email. I was updated with an email that included pricing. My items went on for sale one week later, sold really quickly and within one week, I received payment.
Overall it was an efficient and flawless process which saved me a lot of time trying to sell items myself.
Thanks team luxe Cheshire!
April 8, 2023
Unprompted review
Reply from Luxe Cheshire
Thank you for choosing Luxe Cheshire to sell your beautiful items for you.
Brilliant!
I ordered a pair of pre-loved designer trainers. The packaging was great with a cute hand written compliments card inside. The trainers were immaculate, I am absolutely in love with them!!!
The website was easy to use and my ordered was posted out to me within 48 hours.
Will definitely order from them again.
Thanks you, Luxe Cheshire
May 1, 2023
Reply from Luxe Cheshire
We're so happy that you love your pre loved trainers.
The whole experience was easy
The whole experience was easy. Rebecca and Georgina are lovely and took me through step by step. 2 items sold straight away. Would highly recommend as they are so professional and really care for your items.
April 25, 2023
Unprompted review
Reply from Luxe Cheshire
We're so glad you have found the process easy and effective.
Would highly recommend selling with Luxe Cheshire
I have now sold 4 bags over the last two months with Luxe Cheshire. One selling within an hour!
Selling was easy, the photographs taken were professional and the social media coverage was consistent.
⭐️⭐️⭐️⭐️⭐️
I have also purchased from Luxe as when I went to deliver my bags to the shop I couldn’t resist the beautiful shoes they had in stock x
May 5, 2023
Unprompted review
Reply from Luxe Cheshire
We really appreciate your feedback and thank you for choosing Luxe Cheshire to sell your beautiful pre loved items.
Fantastic service by the team.
May 6, 2023
Unprompted review
Reply from Luxe Cheshire
Thank you for shopping sustainably with us.
Stress free selling and buying with…
Stress free selling and buying with Luxe Cheshire all the time - had been clearing out my wardrobe from time to time and Luxe Cheshire had always been excellent in helping consign my beautiful bags. I’ve consigned one bag to another reseller before and it didn’t get sold for 5-6 months, but got sold in 1 day after I sent it to Luxe Cheshire! Also bought from them before for a Chanel brooch and all excellent and as described. Communication has always been prompt and clear, plus payment has always been on time, and the whole team have been friendly and lovely. Highly recommend this company for rotating your luxury items!
May 6, 2023
Unprompted review
Reply from Luxe Cheshire
We're so happy that you have found our service easy and efficient, we do pride ourselves on our service.
Received bag damaged but they’re not interested
I sent a designer bag here to be sold, despite the fact that they would take 40% of the sale price. It didn’t sell and so I had it returned, it has arrived back with a broken buckle. Contacted them and they’ve denied any involvement, offered me no support and are now just ignoring my messages. Awful
April 26, 2023
Unprompted review
Reply from Luxe Cheshire
Carly, we're sorry you felt the need to leave a one star review. The bag in question was sent back to you after the 12 week period (under our FAQ's) as sadly it didn't sell, your Chloe bag wasn't in the best condition and therefore it was put up at a lower value and our rates for selling are based on a sliding scale from 10%-35% so we're not sure where you get the 40% from? As for the damage as we have explained the bag was not damaged when we sent it back to you and we have taken this up with our courier company and have been awaiting a response. We did ask that you return the bag to us so we can see the damage, we have never denied any involvement we only pointed out that the bag was not damaged whilst it was in our showroom. We have communicated with you and feel that leaving a review like this is only for the purpose of damaging our impeccable reputation.
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