I recently purchased the LuxeByShe 18-inch Hair Extensions in the shade Caramel Swirl, and I honestly couldn’t be happier with my choice. From the moment I opened the package, I could tell these we... See more
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I ordered 7 packets of 25g, 30-inch hair from Luxe by She, expecting a total of 175g of premium long hair. What I actually received is an absolute joke. Not only is the hair noticeably shorter than... See more
⭐️⭐️⭐️⭐️⭐️ Five star review for Luxe By She! Super impressed with this brand! My order arrived much faster than expected, and the quality is stunning right out of the pack. Can’t wait to install t... See more
Company replied
Heard so many positive reviews for this brand. Love the shade Bohemian bronde ! Stunning hair and super thick. Having worn extensions from various brands over the last five years, I can confidently sa... See more
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Company details
- Hair Extensions Supplier
- Hair Extension Technician
- Hair Product Store
- Hair Removal Service
- Hair Replacement Service
Written by the company
Luxe by she is one of the uk's leading hair extensions suppliers. We are a highly recognised award winning hair extensions brand. Offering luxury quality hair and products. We sell 6 different hair extensions methods and we provide the widest lengths range in the industry with 16" - 30" available. With over 50 stunning shades available including mixed ombre and rooted, you will be spoilt for choice. We have also recently launched our premium hair care collection which is 100% cruelty free, vegan and free from any harmful chemicals. We work hard each day to improve our services and pride ourselves on the highest of customer service.
Contact info
United Kingdom
- luxebyshe@mail.com
- luxebyshe.co.uk
Breach of guidelines
If you are searching for superior…
If you are searching for superior quality hair extensions, you have found the perfect place. These extensions are truly beautiful, featuring incredibly soft, shiny strands and consistently thick ends. My previous set lasted 16 months and was only replaced because I changed my hair color; even then, the hair remained in excellent condition.
January 18, 2026
Reply from Luxebyshe
Thank you so much, Olivia, for such a lovely review!
We’re thrilled to hear how much you loved your extensions and that they lasted so well for 16 months, This shows the true quality of our hair.
We really appreciate you taking the time to share your experience and your support ✨
Thank you
Luxe by she
Thank you to Katie from the customer…
Thank you to Katie from the customer care team she has been great. Extremely happy with the experience I have had. Fantastic brand. I really do recommend to anyone looking for the best quality hair extensions
January 17, 2026
Reply from Luxebyshe
Thank you so much for your wonderful feedback! We’re absolutely delighted to hear about your positive experience and that Katie from our Customer Care team was able to support you so well, we’ll be sure to pass on your kind words to her.
Offering services like this is exactly what our team works so hard for, and we truly appreciate you taking the time to leave such a thoughtful review.
Thank you for recommending us and we look forward to working with you again in the future.
Thank you
Luxe by she team
This hair is the best in the market
This hair is the best in the market. Excellent quality and my shade match is great. My natural hair is unusually difficult to match but the team helped me and I am very happy
January 16, 2026
Reply from Luxebyshe
Thank you so much, Vicky, for your lovely review!
We’re thrilled to hear that you’re so happy with the quality of the hair and that your shade match worked perfectly, especially knowing how challenging it can be to find the right match.
Our team will be delighted to hear your kind words.
Thank you for trusting us and for taking the time to share your experience
Luxe by she
Five stars from me and they are well…
Five stars from me and they are well earned. I am immensely happy with my experience through Luxe By She. Katie has been very helpful in helping me colour match and my messages where replied to promptly.
January 16, 2026
Reply from Luxebyshe
Thank you so much for your five-star review, Amanda, we truly appreciate it. We’re delighted to hear how happy you are with your experience at Luxe By She and that Katie was able to help you with your colour match. Providing prompt, helpful support is something we take great pride in, so your feedback means a great deal to us. Thank you for taking the time to share your experience
Luxe by she
I am super happy with my new hair…
I am super happy with my new hair extensions, beautiful hair color exactly the same as the images online. I ordered 20-22 inch in shade Hollywood bronde and the hair arrived with a little extra cutting length measuring around 23 inch which I am very happy with. The hair is thick all the way to the ends. Such beautiful hair, thank you. I will be recommending to all of my friends and family.
January 15, 2026
Reply from Luxebyshe
Thank you so much, Molly! We’re delighted to hear you love the colour, length, and thickness of your extensions. Your recommendation means a lot to us.
thank you for your support
Luxe by she
Five star positive review from me and…
Five star positive review from me and from so many others clearly for the same reasons. If you are looking for the highest grade of luxury human hair then Luxe By She is your brand. The hair is so easy to manage and the quality really does stay perfect for such a long time
January 15, 2026
Reply from Luxebyshe
Thank you so much, Hannah ✨
We truly appreciate your kind words and your support. It means so much to us to hear that you’re loving the quality, longevity, and ease of our hair.
Knowing Luxe By She meets your expectations for luxury human hair is exactly why we do what we do.
Thank you for trusting our brand and for sharing your experience with others .
We look forward to working with you with future orders.
Thank you.
Fantastic service from the luxe team…
Fantastic service from the luxe team every time. I recently purchased 2 extra packs to add to my hair that has been fit for 8 months so far and is still in great quality. I'm very happy with the service and the hair is stunning as always
January 14, 2026
Reply from Luxebyshe
Thank you so much, Sarah ✨
We’re absolutely delighted to hear about your experience. Knowing that your hair is still looking beautiful after 8 months truly speaks to the quality we strive for.
We’re so grateful for your continued trust in the Luxe team and thrilled that you’re happy with both the service and the hair.
Thank you for your lovely feedback and ongoing support
Luxe by she
Heard so many positive reviews for this…
Heard so many positive reviews for this brand. Love the shade Bohemian bronde ! Stunning hair and super thick. Having worn extensions from various brands over the last five years, I can confidently say that Luxe By She Hair offers the best quality I’ve experienced. A well deserved Five star review from me.
January 14, 2026
Reply from Luxebyshe
Hi,
Thank you so much, Mandy
We’re beyond grateful for your wonderful feedback.
Bohemian Bronde is such a beautiful choice, and we’re thrilled to hear you love the thickness and overall quality.
Hearing that Luxe By She stands out as the best you’ve experienced after years of wearing extensions truly means everything to us.
Thank you for your trust, your support, and your well-deserved five-star review 💫
Luxe by she
I messaged the girls for a consultation…
I messaged the girls for a consultation and within hours the got back to me which such helpful and informative advice! The girls helped with choosing the perfect colors and methods throughout which made the process a whole lot easier!
I’m so excited to received my hair and can’t wait to show you girls ✨
January 9, 2026
Unprompted review
Reply from Luxebyshe
Hi Chloe.
Thank you so much We’re so happy to hear you had such a positive consultation experience with the team.
Helping you feel confident in your colour and method choices is exactly what we aim for, and we’re thrilled the process felt easy and supportive.
We can’t wait for you to receive your hair and see your final look,
thank you for choosing Luxe By She
I received a fantastic service from…
I received a fantastic service from this great team. The staff were incredibly helpful, and I couldn't be happier with my product—this is truly the best hair I've ever had!
January 9, 2026
Reply from Luxebyshe
Hi Gemma Thank you so much for taking the time to leave your positive feedback.
We really appreciate your kind words. It’s wonderful to hear that the team looked after you so well and that you’re loving your hair.
Knowing it’s the best you’ve ever had means everything to us.
Thank you for trusting Luxe By She and again for taking the time to share your experience
Reply from Luxebyshe
Hi
we appreciate you taking the time to leave your feedback. unfortunately we are struggling to find your details in our system against a orders being made.
we are more than happy to help and assist with any issues you may be experiencing please reach out to our customer care team at luxebyshe@mail.com.
our team work extremely hard to ensure the best service is delivered for all.
thank you
luxe by she
Very unhappy with quality, colour and under described weight
Very unhappy with colour, poor quality and under the described weight. Tried exchanging however second batch were completely wrong colour, straggly ends and not as described on their website. I have sent product back unused in original packaging and have requested a refund several times, which has been refused. I now have to pursue this further as I am £200 down with no hair extensions. They want to send them back to me, but they are not fit for purpose and I have stated several times that although they claim not to give refunds, consumers are still entitled to a refund if the product is not described and not fit for purpose!!
November 3, 2025
Unprompted review
Reply from Luxebyshe
Hi Kelly,
Thank you for taking the time to share your experience. We’re sorry to hear about the dissatisfaction caused and understand how frustrating this situation must be.
We have been notified that a chargeback has been raised against this order. As a result, we are currently unable to issue a refund directly while the chargeback process is active, as this must first be resolved through the payment provider.
If you would like to finalise this matter, we kindly ask that you contact our Customer Care team luxebyshe@mail.com who are more than happy to assist you in resolving any ongoing issues and bringing this to a conclusion as quickly as possible.
We remain committed to working with you to reach a fair resolution and appreciate your cooperation during this process.
thank you
luxebyshe
I found the website easy to navigate
I found the website easy to navigate,
Social media was automated however I did get a response!
Ordering 30” tape weft & the bond is strong and colour match is great!
There is a drop shipping fee on some orders.
Hair has lasted on friends over 1 year - why I’ve moved over to this brand from other competitors
December 2, 2025
Unprompted review
Reply from Luxebyshe
Thank you so much for sharing your experience! We’re thrilled to hear you found the website easy to navigate.
We’re especially glad you’re loving the 30” tape wefts, the strong bond, and the colour match. Hearing that the hair has lasted over a year for your friends is exactly what we strive for.
We appreciate your transparency regarding the drop shipping fee and truly value your trust in choosing us over other brands. Thank you for making the switch and for your continued support — we’re so happy to have you as part of luxe by she brand ! 💛
Great customer service and beautiful…
Great customer service and beautiful hair! Such nice colours to chose from also! ❤️
December 10, 2025
Unprompted review
Reply from Luxebyshe
Hi Rowan
Thank you so much for your lovely feedback and kind words.
It’s been a delight to work with you and can’t wait to work with you again in the nearby future
Thank you
Luxe by she
Love the hair so much🎀🎀🎀🎀
December 3, 2025
Unprompted review
Reply from Luxebyshe
Hi Nicole
Thank you for taking the time to leave your fabulous feedback.
Looking forward to working with you again soon.
Thank you
Luxe by she
Reply from Luxebyshe
hi lovely thank you is much for your helpful, positive feedback. its great to be working with you.
we hope to be providing you with more luxury hair bundles very soon.
enjoy, thank you again
team she
Website is easy to work/ Friendly team!
Website is easy to work & easy to find what you’re looking for! Customer team was friendly & helped me what what was best and advised the best service. I think all together it is just a really helpful team & brand. All together customer service & the brand itself are amazing & I will be purchasing again 100%
December 1, 2025
Unprompted review
Reply from Luxebyshe
Hi Lilly-Ella,
Thank you so much for your lovely review! 💖 We’re so happy to hear you found our website easy to navigate and that our team could help guide you. It means a lot to us that you feel supported and confident in your purchase.
We can’t wait to welcome you back for your next order!
luxe by she
Amazing service!!!
Absolutely love the quality of the hair it’s AMAZING quick shipping and amazing customer support 🫶🫶 reccomend a lot
November 30, 2025
Unprompted review
Reply from Luxebyshe
Hi Marie,
Thank you so much for your amazing review! 🫶 We’re thrilled to hear you love the quality of the hair and that our shipping and customer support met your expectations. Your recommendation means the world to us!
We can’t wait to help you with your next order.
luxe by she
Amazing !!!!!
Amazing hair and experience lovely people
Would deffo be going again
November 18, 2025
Unprompted review
Reply from Luxebyshe
Hi Chyna,
Thank you so much for your kind words! 💖 We’re thrilled to hear you had a great experience and loved your hair. It means so much to us that you’d choose to come back again, we can’t wait to see you next time!
thank you team she
Absolutely love this brand for…
Absolutely love this brand for extensions! Has so many colours and lengths to choose from and different ranges of extension methods catered for everyone. The customer service team did a great job of responding to any questions I had regarding my order, they were very helpful and efficient.
November 28, 2025
Unprompted review
Reply from Luxebyshe
Thank you so much for your lovely review! 💖 We’re thrilled to hear you’re enjoying our range of colours, lengths, and extension methods. It’s wonderful to know our customer service team was able to help and make your experience smooth and enjoyable.
We really appreciate your support and kind words, they mean a lot to us! We can’t wait to help you with your next order.
Thank you
luxe by she
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