Kelly was the BEST! Soo incredibly helpful, answered all of my crazy questions, helped me think about the possibilities for installation in the Loft, helped discern which color, stayed with me for ov... See more
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Review summary
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What people talk about most
Reviews shaping this summary
Help with finalizing orders, if the order quote didn't come from the person handling the order, any salesperson was happy to help finalize the purchase. Questions are answered honestly and thoroughl... See more
Beautiful inventory of unique pieces and easy to navigate website. Payment smooth and secure. Look forward to receiving my item. Edited to add:I received the vase sooner then expected and it is even... See more
Spent two days surfing the internet. Persistence paid off finding LuxeDecor. Kudos for your webmaster. Site great! Easy to navigate. Response to online chat sealed the deal.
Company details
Information provided by various external sources
Welcome to LuxeDecor. LuxeDecor is the premier online showroom for luxury home decor & outdoor furniture, lighting, rugs, and home decor. Shop LuxeDecor Now!
Contact info
North Michigan Avenue 980, 60611, Chicago, United States
- luxedecor.com
4.5
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 96% of negative reviews
Typically replies within 24 hours
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Customer service
Wonderful customer service!!! The team at LuxeDecor is very communicative, efficient, and makes sure the customer has a good experience when purchasing an item.
May 11, 2026
Reply from LuxeDecor
Dear Kelly,
Thank you for the positive review. We really appreciate it!
Great customer service
Great customer service. I spoke with two different people and they were both very helpful and friendly.
May 11, 2026
I am not able to track how long it will…
I'm just wondering if it's being shipped on May 13 from ?Asia how long do you estimate until I receive it?
May 7, 2026
Reply from LuxeDecor
Dear Joanne,
Thank you for taking the time to share your concerns with us. We completely understand wanting updates on your order, and we truly appreciate your patience.
On May 8, 2026, you placed an order for the Classic Home Parsons 72” Oak Wood Matte Black Sideboard. Per our terms and conditions, At the time the order is placed, an email with order confirmation is sent, which includes the approximate lead time for the order. Please be aware, shipping times are only estimated and can change based on product availability. Once the order is accepted by the manufacturer, we will send you an updated approximated ship date if it’s different from the original estimate that was communicated during order confirmation. Shipping Policy | LuxeDecor
We are happy to share that today, May 11, 2026, the vendor confirmed your order and provided an estimated ship date of May 13, 2026, which remains within the original estimated timeframe communicated on your order confirmation.
Please know our Customer Service team is continuing to monitor your order closely. As soon as tracking information becomes available from the vendor, we will send it to you right away.
If you have any questions or if there is anything further we can assist with, please do not hesitate to reach out. You may contact us through our Contact Us page or call us toll-free Monday through Friday, 9:00 AM–5:00 PM CST at 888-733-3201.
Very easy to deal with
Very easy to deal with. Answered all my questions and concerns. Would definitely recommend Luxedecor.
May 9, 2026
Shayla was an excellent rep who…
Shayla was an excellent rep who answered all of my questions and provided a fair price.She swiftly provided 2quotes & assisted me so that I could place 2 orders from 2 manufacturers all in the same afternoon.I hope the delivery process matches her level of service.
May 8, 2026
Great experience
My cabinet and vanity are very well made and looked just as good in person, if not better, than the photos. It was very very well packed in its shipping container and arrived in perfect shape.
March 29, 2026
Everyone I spoke to regarding the…
Everyone I spoke to regarding the transaction was very helpful and accommodating!
May 6, 2026
I was able to find a piece of art on…
I was able to find a piece of art on your site that I saw in a furniture store that was sold before I could buy it. I was so thrilled to find the same piece of art. Cant wait to get it!
May 4, 2026
Easy to access the item we wished to…
Easy to access the item we wished to purchase and order.
May 4, 2026
Great selection of art and the ordering…
Great selection of art and the ordering process was simple !
May 4, 2026
Worth the months of window shopping
Finally ordered after bookmarking Outlight forever — smooth process, fast delivery, zero stress.
April 28, 2026
Unprompted review
very helpful
very helpful, adrian was able to get me what i needed in a timely manner
May 3, 2026
Unprompted review
Great prices and beautiful items
Great prices and beautiful items. Patio furniture painted to a choice of colors.
May 2, 2026
I order this mirrow because it was in…
I order this mirrow because it was in stick online. I had purchased another one for a project. Now I have a mirrow I can't use because I have to have a pair.
April 29, 2026
Reply from LuxeDecor
Dear Conswella,
Thank you for reaching out. I sincerely apologize for the frustration and inconvenience you have experienced with your order. This is certainly not the level of service we strive to provide to our customers.
On April 29, 2026, you placed an order for the Howard Elliott Andrews Scroll Wall Mirror in Antique Champagne Silver Leaf. After the order was submitted and confirmed with the vendor, we were unfortunately informed that this item has been discontinued and is no longer available. Upon receiving this update, we immediately removed the product from our website to prevent any further inconvenience to our customers.
We understand how disappointing and frustrating this situation is, and we sincerely regret the inconvenience it has caused. In an effort to assist, our Sales Team has already reached out to you with alternative mirror options from other vendors that are currently in stock. They will continue working closely with you to find a suitable resolution.
If you have any questions in the meantime, we are happy to assist. Please feel free to contact us through our Contact Us page or call us toll-free Monday through Friday, 9:00 AM to 5:00 PM CST, at 888-733-3201.
Great Service and Quality Furniture Choices!
Helpful customer service. Wonderful merchandise options. Easy checkout. Prompt receipt emailed. Looking forward to getting the delivery!
May 2, 2026
Good description of product and return…
Good description of product and return policy. Easy checkout too.
April 30, 2026
Correct part - reasonable price
Correct part was quoted to me at a reasonable price. Ordering went very smoothly.
April 28, 2026
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