Luxeology Home Reviews 202

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

So glad I’ve discovered this website! On a par with Graham and Green (or even better!) Service was excellent and goods arrived beautifully packaged. Will definitely shop here again and have already re... See more

Rated 5 out of 5 stars

I love buying from Luxeology. They’re such a trustworthy brand who always look after their customers. I’ve bought a few times from their wonderful array of beautiful products & am always so very satis... See more

Company replied

Rated 5 out of 5 stars

I ordered a blue wall swan for my wife..she had been trying to get one for ages. It was a birthday gift, and was slightly concerned about it arriving on time. Customerservices, in particular Paloma,... See more

Rated 5 out of 5 stars

I was waiting for a long time to get my hands on the Emerald Green Feathered Swan Head Wall Decor. Managed to pre-order in Aug for delivery in Oct. I messaged during October to ask when I would receiv... See more

Company details

  1. Home Goods Store

Written by the company

Ordinary? Only if its EXTRA! Founded in 2018, Luxeology Home is a home interiors brand that dares to be different. Distinctly original and fabulously bold, we are dedicated to finding gorgeous homeware that pushes the boundaries whilst still remaining effortlessly glamorous. Taking the plunge to order from Luxeology Home should be easy. Our amazing Customer Support team are always available to answer any questions, no matter how strange you think they might be! We believe in excellent customer service and transparent policies so you can enjoy your purchase in the knowledge that we've got your back. We guarantee that when your homeware purchase arrives you will exclaim that it looks even better than it did in the photos! And remember... lions don't concern themselves with the opinions of sheep, so you do you and dare to create the home of your fantasies. Stay Fabulous! x


Contact info

4.8

Excellent

TrustScore 5 out of 5

202 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Love it

Love it. Bought it as a bedside table and can’t wait to put it in the room. Price was really good and the stool itself is ceramic. Despite being in a sale period, delivery was swift.

December 5, 2022
Unprompted review
Rated 5 out of 5 stars

Set Of Parrot Trays

These trays are AMAZING. I love these. I have been looking for a coffee table tray with a tropical design. I was delighted to find this set. Classy and great quality. The size is perfect. The animals are playful and gorgeous. The gold edging brings a touch of the boutique home I was looking for. Ordering was very simple with great customer service and updates on delivery. All the other trays I had seen with other companies were really pricey or tacky looking or uninspiring. Then I discovered Luxeology Home. The real prize is that you get a set of two. Excellent value. I will definitely order from this wonderful company again. Very, very pleased.

November 25, 2022
Unprompted review
Rated 5 out of 5 stars

Great company and item

I was waiting for a long time to get my hands on the Emerald Green Feathered Swan Head Wall Decor. Managed to pre-order in Aug for delivery in Oct. I messaged during October to ask when I would receive my order and was responded to quickly and professionally. She’s now arrived and was definitely worth the wait! Even the husband loves her!

November 2, 2022
Rated 5 out of 5 stars

Hi the delivery was amazing but Im very…

Hi sorry for last review Totally my fault wrong company !! Everything from you was first class from product to deliverY and packaging !?

November 22, 2022
Luxeology Home logo

Reply from Luxeology Home

Hi Lynn

Thank you for taking the time to leave a review for us. We have checked your order and we don't seem to have supplied you with an item matching this description. We wonder if you have us mixed up with another business? If there is anything we can help with please get in touch with us by email at customerservices@luxeology.co.uk.

Best wishes
Luxeology Home

Rated 5 out of 5 stars

Had this on pre order so happy with my…

Had this on pre order so happy with my purchase looks fabulous I had no problems also it was super easy to hang.

November 21, 2022
Luxeology Home logo

Reply from Luxeology Home

Hi Donna

Thank you so much for taking the time to leave us this review. We are thrilled to hear you are happy with your purchase!

Best wishes
Luxeology Home

Rated 2 out of 5 stars

Poor description but a beautiful object

I ordered the emerald green swans head made with feathers . It was delivered promptly . unfortunately it was not emerald green . I bought it specificaly to go with the colour of a feature walI in our lounge. I am not happy But in actual fact I refer this colour but I am just concerned that others get the wrong colour

November 20, 2022
Unprompted review
Luxeology Home logo

Reply from Luxeology Home

Hi Jilly

Thank you for taking the time to leave us this feedback.

We are sorry to hear you feel our description was inadequate and note that we haven't received communication from you with our customer service team about this issue. Our descriptions are always accompanied with detailed pictures of the product from different angles to provide an accurate representation.

If you would like to get in touch with us at customerservices@luxeology.co.uk we will be happy to help you further.


Best wishes
Luxeology Home

Rated 5 out of 5 stars

Easy ordering process

Easy ordering process.
Prompt delivery.
Great range of products.

November 3, 2022
Luxeology Home logo

Reply from Luxeology Home

Hi Donna

Thank you so much for this lovely review, we really appreciate it.

Best wishes
Luxeology Home

Rated 5 out of 5 stars

Despatch quickly

Despatch quickly. These are absolutely lovely little prints, so unique. Thank you.

November 7, 2022
Luxeology Home logo

Reply from Luxeology Home

Hi Louise

Thanks so much for the great reviews, so glad to hear you are happy with your purchase.

Best wishes
Luxeology Home

Rated 5 out of 5 stars

Excellent

Quick delivery, item very well packed and the product is absolutely lovely and very good quality. I have put it where everyone can see. Would definitely be buying something else and would recommend Luxeology to friends and family

November 9, 2022
Luxeology Home logo

Reply from Luxeology Home

Hi Tina

Thank you so much for the lovely review. We are so glad you will be recommending us to friends and family!

Best wishes
Luxeology Home

Rated 5 out of 5 stars

Amazing service

November 1, 2022
Luxeology Home logo

Reply from Luxeology Home

Hi Cara

Thank you so much for this lovely review!

Best wishes
Luxeology Home

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