Luxeology Home Reviews 202

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

So glad I’ve discovered this website! On a par with Graham and Green (or even better!) Service was excellent and goods arrived beautifully packaged. Will definitely shop here again and have already re... See more

Rated 5 out of 5 stars

I love buying from Luxeology. They’re such a trustworthy brand who always look after their customers. I’ve bought a few times from their wonderful array of beautiful products & am always so very satis... See more

Company replied

Rated 5 out of 5 stars

I ordered a blue wall swan for my wife..she had been trying to get one for ages. It was a birthday gift, and was slightly concerned about it arriving on time. Customerservices, in particular Paloma,... See more

Rated 5 out of 5 stars

I was waiting for a long time to get my hands on the Emerald Green Feathered Swan Head Wall Decor. Managed to pre-order in Aug for delivery in Oct. I messaged during October to ask when I would receiv... See more

Company details

  1. Home Goods Store

Written by the company

Ordinary? Only if its EXTRA! Founded in 2018, Luxeology Home is a home interiors brand that dares to be different. Distinctly original and fabulously bold, we are dedicated to finding gorgeous homeware that pushes the boundaries whilst still remaining effortlessly glamorous. Taking the plunge to order from Luxeology Home should be easy. Our amazing Customer Support team are always available to answer any questions, no matter how strange you think they might be! We believe in excellent customer service and transparent policies so you can enjoy your purchase in the knowledge that we've got your back. We guarantee that when your homeware purchase arrives you will exclaim that it looks even better than it did in the photos! And remember... lions don't concern themselves with the opinions of sheep, so you do you and dare to create the home of your fantasies. Stay Fabulous! x


Contact info

4.8

Excellent

TrustScore 5 out of 5

202 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Great service

Great service. Item arrived before stated delivery date. Well packaged.

September 13, 2022
Luxeology Home logo

Reply from Luxeology Home

Hi Bronwyn

Thank you so much for your review, we are most grateful for your valued feedback.

Best regards
Luxeology Home x

Rated 5 out of 5 stars

Ceramic deer spoons

Gorgeous ceramic deer spoons to hook on to the side of cups of hot chocolate and used to eat the marshmallows :o)
Really happy with my purchase.
Was a little disappointed that postage costs were double the cost of my items, but when the parcel arrived it was well wrapped and protected and therefore the postage cost was justified.

September 28, 2022
Luxeology Home logo

Reply from Luxeology Home

Hi Karen

Thank you so much for your review, we are most grateful for your valued feedback. We hope you enjoy using your purchase.

Best regards
Luxeology Home x

Rated 5 out of 5 stars

Amazing company.…

I have bought lots of items from this company, from wallpaper to ornaments and I love them all. I like that they are all unusual and quirky. The customer service is outstanding and very helpful. The delivery is great and all items come extremely well packaged I can highly recommend this company.

August 20, 2022
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Reply from Luxeology Home

Hi Joanne

Thank you so much for taking the time to leave us this lovely review. We are so thrilled that you are happy with our service and very much appreciate your most valued custom.

Thank you for continuing to support out small business 😍

Best wishes
Luxeology Home x

Rated 5 out of 5 stars

Love the product

Love the product. Prompt delivery.

September 15, 2022
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Reply from Luxeology Home

Hello!

Thank you so much for your review, we are most grateful for your valued feedback.

Best regards
Luxeology Home x

Rated 5 out of 5 stars

Absolutely beautiful print

Absolutely beautiful print - really pleased with it

August 20, 2022
Luxeology Home logo

Reply from Luxeology Home

Hi Anita

Thank you so much for taking the time to leave us this lovely review. We are so pleased to hear you are happy with your purchase.

Best wishes
Luxeology Home x

Rated 5 out of 5 stars

Absolutely fantastic The purchases I've…

Absolutely fantastic The purchases I've made is top quality.
Love this shop and I'm sure I'll be making more purchases.

September 15, 2022
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Reply from Luxeology Home

Hi Diana

Thank you ever so much for taking the time to leave us this review. We so value your feedback and we are thrilled to hear that you have enjoyed your experience shopping with us.

Best wishes
Luxeology Home x

Rated 5 out of 5 stars

My item is beautiful and was on time

My item is beautiful and was on time. Another great experience with Luxeology.

September 12, 2022
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Reply from Luxeology Home

Hi Sarah

Thank you so much for taking the time to leave us this lovely review. We are thrilled to hear that you are happy with your purchase and we look forward to sending you more beautiful orders very soon.

Best wishes
Luxeology Home x

Rated 5 out of 5 stars

High quality item

Received quickly and packaged really well. Quality of item very good and would highly recommend.

September 4, 2022
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Reply from Luxeology Home

Hi Janene

Thank you so much for this lovely review. We really value your feedback and are so glad to hear you would recommend us.

Best wishes
Luxeology Home x

Rated 5 out of 5 stars

The most gorgeous products

The most gorgeous products! Mirror is just stunning. Perfect customer service too ❤️

August 25, 2022
Unprompted review
Luxeology Home logo

Reply from Luxeology Home

Hi Ness

Thank you so much for taking the time to leave us this lovely review. We are thrilled to hear you had a great shopping experience with us and we hope to deliver more beautiful orders to you very soon.

Best wishes
Luxeology Home x

Rated 5 out of 5 stars

Amazing service from thi s company

Amazing service from this company. Item packaged well and arrived in perfect condition as did the multi pack of bulbs I ordered.

Really please with my item - thank you 🙏

August 18, 2022
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Reply from Luxeology Home

Hi Fiona

Thank you so much for supporting our business and for taking the time to leave us this most appreciated review. We are thrilled to hear you enjoyed your shopping experience.

Best wishes
Luxeology Home x

Rated 5 out of 5 stars

Fantastic Customer Service 10/10

Massive thank you to Paloma, brilliant customer service as I needed to add items to my order after it was processed. Nothing was too much trouble, excellent communication. Will 100% be buying more products from Luxeology. Goods arrived quickly and well packed.

Thank you Neil

August 17, 2022
Unprompted review
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Reply from Luxeology Home

Hi Neil

Thank you for taking the time to leave us this lovely review. We are thrilled to hear you had an enjoyable experience shopping with us and we are very grateful for your most valued feedback on our service.

Best wishes
Luxeology Home x

Rated 4 out of 5 stars

Beautiful chairs worth the wait

The chairs are beautiful and the delivery company were excellent, only negative thing is they took well over the time stated to dispatch them and I had to chase

August 15, 2022
Unprompted review
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Reply from Luxeology Home

Hi Nia

Thank you for your review. We are thrilled to hear you are happy with your purchase. We are sorry to hear that you found the delivery time too long. We use a fantastic specialist courier service for our furniture orders and sometimes it can take a little longer for them to expedite the deliveries. We are sorry that you found communication lacking, we do always try to manage expectations surrounding delivery times with our customers as much as possible, apologies for any inconvenience. We are constantly trying to improve our service so thank you for your valued feedback.

Best wishes
Luxeology Home

Rated 5 out of 5 stars

Service was great

Service was great. Item was delivery quickly and the details in the wrapping just added an extra level. Loved it.

August 11, 2022
Luxeology Home logo

Reply from Luxeology Home

Hello Charmaine

Thank you so much for your lovely review.
We are thrilled that you are happy with your purchase.

Best regards
Luxeology Home x

Rated 5 out of 5 stars

Gorgeous and Funky

Absolutely amazing service and my gorgeous hippos are better than I expected, lovely and funky. Will definitely be purchasing more from luxeology.

August 4, 2022
Unprompted review
Luxeology Home logo

Reply from Luxeology Home

Hello Dawn

Thank you so much for your lovely review.
We are thrilled that you are happy with your purchase.

Best regards
Luxeology Home x

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