Luxeology Home Reviews 

202
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

So glad I’ve discovered this website! On a par with Graham and Green (or even better!) Service was excellent and goods arrived beautifully packaged. Will definitely shop here again and have already re... See more

Rated 5 out of 5 stars

I love buying from Luxeology. They’re such a trustworthy brand who always look after their customers. I’ve bought a few times from their wonderful array of beautiful products & am always so very satis... See more

Company replied

Rated 5 out of 5 stars

I ordered a blue wall swan for my wife..she had been trying to get one for ages. It was a birthday gift, and was slightly concerned about it arriving on time. Customerservices, in particular Paloma,... See more

Rated 5 out of 5 stars

I was waiting for a long time to get my hands on the Emerald Green Feathered Swan Head Wall Decor. Managed to pre-order in Aug for delivery in Oct. I messaged during October to ask when I would receiv... See more

Company details

  1. Home Goods Store

Written by the company

Ordinary? Only if its EXTRA! Founded in 2018, Luxeology Home is a home interiors brand that dares to be different. Distinctly original and fabulously bold, we are dedicated to finding gorgeous homeware that pushes the boundaries whilst still remaining effortlessly glamorous. Taking the plunge to order from Luxeology Home should be easy. Our amazing Customer Support team are always available to answer any questions, no matter how strange you think they might be! We believe in excellent customer service and transparent policies so you can enjoy your purchase in the knowledge that we've got your back. We guarantee that when your homeware purchase arrives you will exclaim that it looks even better than it did in the photos! And remember... lions don't concern themselves with the opinions of sheep, so you do you and dare to create the home of your fantasies. Stay Fabulous! x


Contact info

4.8

Excellent

TrustScore 5 out of 5

202 reviews

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4.8

All reviews

(202)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly Recommended

I am extremely happy with the vase. It is great quality, it was a gift for my friend who also loves it, so thankyou !! I will definitely be purchasing more from luxeology. Fast despatch and delivery. I would Highly recommend luxeology.⭐️⭐️⭐️⭐️⭐️

July 24, 2022
Luxeology Home logo

Reply from Luxeology Home

Hello Donna

Thank you so much for your lovely review.
We are thrilled to hear that you are so happy with your purchase.

Best regards
Luxeology Home x

Rated 4 out of 5 stars

Absolutely love our light fitting just…

Absolutely love our light fitting just what we hoped it would be ,
would have been 5 stars if delivery wasn’t so long

July 19, 2022
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Reply from Luxeology Home

Hello

Thank you so much for your review.
We are thrilled that you are happy with your purchase.

Best regards
Luxeology Home x

Rated 5 out of 5 stars

Great service

A very nice product well packaged and delivered on time

July 14, 2022
Luxeology Home logo

Reply from Luxeology Home

Hello

Thank you so much for your lovely review.
We are thrilled that you are happy with your purchase.

Best regards
Luxeology Home x

Rated 5 out of 5 stars

Beautifully packaged and the products…

Beautifully packaged and the products exceeded my expectations

July 13, 2022
Unprompted review
Luxeology Home logo

Reply from Luxeology Home

Hello David

Thank you so much for taking the time to leave a review.
We are thrilled that you are happy with your purchase.

Best regards
Luxeology Home x

Rated 5 out of 5 stars

Ordered for the first time and was…

Ordered for the first time and was shocked at how quickly it arrived. Website stated 10 working days and it arrived in about 3. Really impressed and the item is so unique I am in love with it. Packaged beautifully and with a 10% off my next order code inside! Already know what I’m getting next!

July 11, 2022
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Reply from Luxeology Home

Hello Abigial

Thank you so much for your lovely review.
We are thrilled that you are happy with your purchase and that we managed to exceed your expectations 😊

Best regards
Luxeology Home x

Rated 5 out of 5 stars

Lovely products and great customer service

Fantastic customer service when there was an issue with availability. Gorgeous Marble effect tray which was even better than the picture and reasonably priced and arrived quickly.

May 25, 2022
Unprompted review
Luxeology Home logo

Reply from Luxeology Home

Hello Fiona

Thank you so much for your lovely review.
We are thrilled that you are happy with your purchase.

Best regards
Luxeology Home x

Rated 5 out of 5 stars

Quality

Quality, bespoke items and excellent service. Thank you

May 21, 2022
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Reply from Luxeology Home

Hello Siobhan

Thank you so much for your lovely review.
We are thrilled that you are happy with your purchase.

Best regards
Luxeology Home x

Rated 5 out of 5 stars

Loving my new green sheep!

I have made several orders from Luxeology in the past and have always been impressed with the quick delivery of my items and even the most fragile of items have always arrived to me in one piece.
When the acid green sheep arrived on site, I knew I had to have him and I’m so happy I took the plunge and got him. He was sent out to me very quickly and even though he is very fragile, he made it to me unharmed and this is all down to Luxeology’s super careful packaging. He is now out in our conservatory looking magnificent and is a fabulous addition to our home. I can’t wait to show him off! So, once again, I cannot recommend Luxeology highly enough and can’t wait to place my next order!

May 6, 2022
Unprompted review
Luxeology Home logo

Reply from Luxeology Home

Thank you so much for this lovely review, Samantha. Life is so busy for all of us and we really appreciate you taking the time to do this, it means the world to us.

We are absolutely thrilled to hear that Sheepie arrived safely in one piece! He is so precious that we just have to take the time to ensure his packaging is perfect!

Once again, thank you for being an awesome customer and we hope to deliver more gorgeousness to you very soon.

Best wishes
Luxeology Home x

Rated 5 out of 5 stars

Fantastic products and personal…

Fantastic products and personal customer service. A great independent business with the perfect gifts for friends and myself!

May 3, 2022
Unprompted review
Luxeology Home logo

Reply from Luxeology Home

Thank you so much for this lovely review! ❤️

Best wishes
Luxeology Home

Rated 5 out of 5 stars

The Crane picture looks lovely on the…

The Crane picture looks lovely on the wall in my lounge and the frame is a nice darker wood which matches my walnut furniture. Very pleased with my purchase.

May 3, 2022
Unprompted review
Luxeology Home logo

Reply from Luxeology Home

Thank you so much for this lovely review Claire!
We are absolutely thrilled that you are happy with your wall art and we hope to deliver more gorgeous homeware to you very soon.

Best wishes
Luxeology Home

Rated 5 out of 5 stars

Always happy with my purchases

Always happy with my purchases , delivery is excellent, packages are great, updates which I like too receive & day my order will be arriving
All good

April 18, 2022
Unprompted review
Luxeology Home logo

Reply from Luxeology Home

Julie thank you so much for taking the time to leave us this lovely review.

As a small family business it really does mean the world to us!

Best wishes
Luxeology Home

Rated 5 out of 5 stars

Very happy with this planter

Very happy with this planter, well made and came very well packed

April 17, 2022
Luxeology Home logo

Reply from Luxeology Home

Thank you so much for taking the time to leave us this review Alison.

We are thrilled that your planter arrived safely and we hope to deliver more gorgeous homewares to you very soon.

Best wishes
Luxeology Home x

Rated 5 out of 5 stars

Gold feather mirror was delivered…

Gold feather mirror was delivered broken and this was replaced within 2days Brilliant service

April 15, 2022
Luxeology Home logo

Reply from Luxeology Home

Thank you so much for taking the time to leave us this review Jennifer. We try really hard to make sure our parcels arrive in perfect condition but sometimes accidents can happen.

We are thrilled that your replacement arrived safely and that you are happy with the service you received.

Thank you for being such an amazing customer and we hope to deliver more gorgeous homeware to you soon.

Best wishes
Luxeology Home x

Rated 5 out of 5 stars

Happy Customer

Really pleased with my purchase. It was packaged well and arrived quickly. My order also included a free gift which was a lovely touch. Will be placing another order soon - thank you!

April 11, 2022
Luxeology Home logo

Reply from Luxeology Home

Elisa thank you so much for taking the time to leave us this lovely review.

We are so pleased to hear that everything arrived safely and we hope you love your products!

Best wishes
Luxeology Home x

Rated 5 out of 5 stars

Great service and really happy with…

Great service and really happy with purchase.

March 31, 2022
Luxeology Home logo

Reply from Luxeology Home

Hi Carol

Thank you so much for taking the time to leave us this lovely review. As a small family business it really does mean so much to us.
We are so glad to hear your purchase has arrived safely and we look forward to delivering more gorgeousness to you soon.

Best wishes
Luxeology Home x

Rated 5 out of 5 stars

Delivery was fast and the product…

Delivery was fast and the product packaged beautifully!
The item I bought looked just as amazing in person as photographed.
The only downside, the delivery was fairly steep!

March 28, 2022
Luxeology Home logo

Reply from Luxeology Home

Hi Aliya

Thank you so much for leaving us this review, we really appreciate your lovely comments. We are so happy that the product was even better in real life!
As a small family business we are always working on making our service even better so thank you so much for your feedback.

We hope we may deliver more gorgeousness to you very soon.

Best wishes
Luxeology Home x

Rated 5 out of 5 stars

Amazing experience o had

Amazing experience o had, parcel well packed, good communication, quick delivery and the items were more than beautiful than the pictures
I will shop again and recommend 👌

March 27, 2022
Luxeology Home logo

Reply from Luxeology Home

Hi Sophie

Thank you so much for taking the time to leave us this wonderful review. We are thrilled to hear that you enjoyed your shopping experience with us. Our small business is so grateful for reviews like this.

Best wishes
Luxeology Home x

Rated 5 out of 5 stars

Brilliant hassle free service

Brilliant hassle free service. Fast delivery.
I will recommend to everyone. 👍

March 21, 2022
Unprompted review
Luxeology Home logo

Reply from Luxeology Home

Hi Victoria

Thank you so much for your feedback, we are so happy to hear that you had a positive shopping experience with us and that you would recommend us.

Best wishes

Luxeology Home x

Rated 5 out of 5 stars

A lot of the items on this website are…

A lot of the items on this website are on the pricier side but you get what you pay for- So when they put a beautiful item on sale you just cannot say no! Delivery was really quick and items were very well packaged, you could tell they put thought and care into ensuring the items are delivered in mint condition

March 17, 2022
Luxeology Home logo

Reply from Luxeology Home

Hi there

Thank you so much for your valued feedback, as a small business we really appreciate you taking the time to do this.
We are thrilled to hear your package arrived safely and we hope to have the opportunity to deliver more gorgeousness to you very soon!

Best wishes
Luxeology Home x

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