So glad I’ve discovered this website! On a par with Graham and Green (or even better!) Service was excellent and goods arrived beautifully packaged. Will definitely shop here again and have already re... See more
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I love buying from Luxeology. They’re such a trustworthy brand who always look after their customers. I’ve bought a few times from their wonderful array of beautiful products & am always so very satis... See more
Company replied
I ordered a blue wall swan for my wife..she had been trying to get one for ages. It was a birthday gift, and was slightly concerned about it arriving on time. Customerservices, in particular Paloma,... See more
I was waiting for a long time to get my hands on the Emerald Green Feathered Swan Head Wall Decor. Managed to pre-order in Aug for delivery in Oct. I messaged during October to ask when I would receiv... See more
Company details
Written by the company
Ordinary? Only if its EXTRA! Founded in 2018, Luxeology Home is a home interiors brand that dares to be different. Distinctly original and fabulously bold, we are dedicated to finding gorgeous homeware that pushes the boundaries whilst still remaining effortlessly glamorous. Taking the plunge to order from Luxeology Home should be easy. Our amazing Customer Support team are always available to answer any questions, no matter how strange you think they might be! We believe in excellent customer service and transparent policies so you can enjoy your purchase in the knowledge that we've got your back. We guarantee that when your homeware purchase arrives you will exclaim that it looks even better than it did in the photos! And remember... lions don't concern themselves with the opinions of sheep, so you do you and dare to create the home of your fantasies. Stay Fabulous! x
Contact info
Unit 30 Flexspace, Lingfield Way, Yarm Road Business Park, DL1 4QZ, DARLINGTON, United Kingdom
- customerservices@luxeology.co.uk
- luxeology.co.uk
4.8
Excellent
202 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Great items and I love the colours
December 31, 2021
Reply from Luxeology Home
Hi Sandrine
Thank you so much for the review, we are very glad to hear you are happy with your purchases and we hope you come back to shop with us again soon.
Best wishes
Luxeology Home x
Good quality, price and service.
Great selection of goods. My order was mailed swiftly and was packed really well so no damage (I'm fed up with ordering things from other companies that have been packed so badly they arrive broken). The price, quality and unusualness of my items were excellent. I've been looking on line a few months for certain items and nothing else came close. I'll be shopping with them again.
December 16, 2021
Unprompted review
Reply from Luxeology Home
Thank you so much for the lovely review!
We are really glad to hear you had a positive shopping experience with us and that your purchases arrived safely.
Best wishes
Luxeology Home x
5 star service!
5 star service! This company and its staff are incredible. The fabulous range of products, quick dispatch and wonderful customer service are all reasons why I will always come back to shop with them.
December 16, 2021
Unprompted review
Love this site .very fast delivery
Love this site .very fast delivery. My order was wrapped very well.very happy with my order.
December 10, 2021
Beautiful products
December 4, 2021
Great little parrot!
Such a fun parrot purchase. Arrived really quickly, well packed. Love it. Great site!
December 3, 2021
Wallpaper sample
I ordered wallpaper sample from luxeology the quality of that wallpaper sample was lush i will be soon ordering the wallpaper rolls. The sample came very neatly through the post .
December 3, 2021
Beautiful and unusual mirror
Beautiful and unusual mirror - fragile item perfectly packaged. Exceedingly swift delivery. Overall very impressed.
December 2, 2021
Bee plates
Delivery very quick however more importantly my bee plates are perfect just as advertised - love them.
December 2, 2021
Arrived on time I was kept well…l
Arrived on time I was kept well informed ,couldnt ask for more really , pleased with my item so win win would use again
December 2, 2021
Service was good
Service was good. My order was placed and delivered as promised within the timescales
November 25, 2021
Everything perfect!
November 22, 2021
Fantastic and unique finds for my new…
Fantastic and unique finds for my new home, great shopping experience …. Can’t wait to come back and order more .
November 19, 2021
Good service
November 11, 2021
Reply from Luxeology Home
Hi Jason
Thank you so much for taking the time to leave us a review, it really means the world to us.
So happy to hear you had a good shopping experience with us!
Best wishes
Luxeology Home Team x
Beyond happy with my pineapple gold…
Beyond happy with my pineapple gold sconce, and the service. Thanks
Kim
November 5, 2021
Reply from Luxeology Home
Dear Kim
Thank you so much for taking the time to leave us this lovely review, it really does mean the world to us.
We are so glad to hear that you loved your order and we look forward to delivering more gorgeousness to you soon!
Best wishes
Luxeology Home Team x
CONSIDER THEIR RETURN TERMS BEFORE YOU BUY
They have an (unusual) 14-day return notification term, miss this and they won't give you your money back. It's hidden in their t&cs, but who reads them before they buy? By the time you've received your birthday present and decided that the gift isn't for you, you can't get your money back...
November 1, 2021
Unprompted review
Reply from Luxeology Home
Hi Jo
Thank you for leaving us a review.
We are really sorry to hear that you are unhappy with our returns policy. We aim to be as transparent as possible and our Returns Policy is displayed on our website so that it can be reviewed prior to ordering.
We have offered you the opportunity to return your purchase and receive a credit note. We have a great selection of beautiful homewares and we hope you may be able to find something else that is more to your liking.
If you need any help with returning your order please don't hesitate to get in touch with us.
Best wishes
Luxeology Home
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