LuxeSkies Reviews 

212
•
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 144 reviews, reviewers overwhelmingly had a very great experience with this company. Customers frequently praise the dedicated staff and travel advisors for being exceptionally helpful, patient, and knowledgeable when guiding them through complex travel arrangements. Many consumers also highlight the remarkably fast response times and smooth, transparent communication maintained by the team throughout the entire booking process. However, some people mentioned frustrating issues regarding unexpected extra costs or pricing details not being shared clearly upfront during initial negotiations. A small number of dissatisfied reviewers also noted communication difficulties and frustrating challenges when dealing with certain representatives during urgent travel situations.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting professional agents who offered... See more

Service

Reviewers highlight positive aspects of service, noting that staff members are attentive, patient, and... See more

Customer service

Reviewers mention positive feedback about customer service, highlighting that consultants are diligent,... See more

Price

Customers consistently note positive experiences with price, often highlighting substantial savings and... See more

Response time

People report positive experiences with response time, highlighting prompt communication and quick replies to... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was new to this process but my agent took great care to make me feel comfortable about the purchase experience. Communication was always done promptly. All questions were thoroughly answered One g... See more

Company replied

Rated 5 out of 5 stars

My experience working with Alan on my business class tickets to Finland has been an absolute pleasure! Not only did he answer all my questions clearly, he found an option for me very quickly!... See more

Company replied

Rated 5 out of 5 stars

My Husband's health issues required me to change my travel plans. I reached out to LuxeSkies in the middle of a holiday weekend and was delighted to connect immediately with a supervisor, who put me i... See more

Company replied

Rated 5 out of 5 stars

Flying in the best of circumstances can be challenge but flying internationally in the winter I think you are just down right lucky for everything to go smoothly! This trip, if it was going to happen... See more

Company replied


Company details

  1. Travel Agency

Written by the company

LuxeSkies is a luxury travel agency dedicated to delivering bespoke Business and First-class travel solutions, combining exceptional service with unmatched attention to detail. Our mission is rooted in fostering lasting relationships by aligning with clients’ unique needs and delivering Premium Travel experiences at remarkable rates. LuxeSkies thrives on a culture of ownership, collaboration, and continuous growth. Inspired by principles of transparency and mastery, we empower our team to take initiative, innovate, and deliver results that exceed expectations. LuxeSkies is not just a service provider - we are a trusted partner for both our clients and employees, striving for excellence in every journey.


Contact info

4.8

Excellent

TrustScore 5 out of 5

212 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(212)

143 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service from Brian Bennett

It’s my greatest pleasure to work with Brian Bennett. He is very patient, friendly, helpful and knowledgeable regarding the airline business.
I purchased 4 adult and one baby seat with different departure dates, different arrival cities and return at the same date. He fellows up with detailed information so I feel secure with the flight arrangements.
I will definitely use his service for my next international travel.

May 31, 2025
Unprompted review
LuxeSkies logo

Reply from LuxeSkies

Thank you so much for your kind words and for trusting us with such a complex itinerary, Natalie!

We’re so glad to hear Brian took great care of you - he’s truly committed to making even the most detailed travel plans feel smooth and stress-free. We’ll be here whenever you're ready for your next international trip—Brian will be happy to assist again!

Rated 5 out of 5 stars

Sergio was great!!

Had a great trip that Sergio booked for us round trip from US to Europe. Saved money and had great flights. More importantly, there was some confusion about baggage fees and when I explained to Sergio he offered to handle the fees if the airlines wouldn’t. We also learned we could not check into our hotel for the event we were attending until the day after our arrival and Sergio offered to pay for the extra night at another place.

May 29, 2025
Unprompted review
LuxeSkies logo

Reply from LuxeSkies

Dear Ted, what a pleasure to read your review - thank you for taking the time to share it!

We’re really glad to hear Sergio made a difference on this trip. Travel doesn’t always go exactly as planned, so it means a lot to us that you felt taken care of when those little surprises came up. We’re grateful you chose our agency for your Europe journey, and we look forward to helping with your next one!

Rated 5 out of 5 stars

Daniel was very helpful and tried to…

Daniel was very helpful and tried to get me the best price fare and flights, he even helped me with seats when i was struggling with them
Overall this was a very exeperience bookign with luxeskies I have not flown yet but am looking forward to it Thank yo Daniel

May 26, 2025
Unprompted review
LuxeSkies logo

Reply from LuxeSkies

Daniel will be so glad to read this - thank you for taking the time to share your experience! We're happy he could step in and help with both the fare and the seats. Wishing you a smooth and enjoyable trip ahead — and we’ll be here if you need anything along the way!

Rated 5 out of 5 stars

The agent was very professional and a…

The agent was very professional and a kept answering my questions and concerns. He did a great job at finding the appropriate flight that i needed.
I really appreciate his effort and attention.

May 15, 2025
Unprompted review
LuxeSkies logo

Reply from LuxeSkies

Thanks so much for sharing your experience, Sylvia! We're really glad to know that our agent was able to address your questions and help you find the flight you were looking for. It’s great to hear his efforts made a difference. We truly appreciate your feedback and hope to assist you again soon!

Rated 5 out of 5 stars

Brian Bennett was very patient with me

Brian Bennett was very patient with me. I was nervous not normally using a travel type agent to book air travel. This time around, Delta was not being helpful and overcharging me twice what the flights that Brian secured for us. I will look to use him in the future.

May 21, 2025
Unprompted review
LuxeSkies logo

Reply from LuxeSkies

Hello Allan,

Thank you for your thoughtful review. We understand that booking through an agency can feel unfamiliar at first, and we’re grateful you chose to give us the opportunity. We look forward to assisting you again when the time comes!

Rated 5 out of 5 stars

Anthony Davis is by far the best person…

Anthony Davis is by far the best person to assist when booking your trip. He is dedicated to ensuring that he understands your needs, provides options, and even follows up. Anthony has not only helped me in my bookings but my family as well. I can honestly say that I trust him with helping my family find the right flights and provide insight on flight quality, experience, and service. Thank you Anthony for doing what you do!

April 28, 2025
Unprompted review
LuxeSkies logo

Reply from LuxeSkies

Thank you so much for sharing your kind words about Anthony and for trusting him to assist both you and your family. We’ll be sure to share your feedback with him — it means a lot to our team. We look forward to helping with your future journeys!

Rated 5 out of 5 stars

James Issac was amazing

James Issac was amazing! Even when things changed for us, he was able to pivot and be flexible until we got just the right flight for just the right price. Thanks James!

May 6, 2025
Unprompted review
LuxeSkies logo

Reply from LuxeSkies

Thank you so much for your kind words, Benita! It’s wonderful to know that James was able to adapt to your needs and work with you until you found the ideal flight at the right price. We’ll be sure to pass along your appreciation to him. We look forward to helping you again on your next trip!

Rated 5 out of 5 stars

Daniel was outstanding

Daniel was outstanding, patient, understanding, and effective, He gave me right away a price I could live with and even managed to improve the route on his own for that price. I will recommend him to friends and call him back for my next trip.

April 30, 2025
Unprompted review
LuxeSkies logo

Reply from LuxeSkies

Jacqueline, thank you for sharing your experience. It’s wonderful to hear that Daniel was able to make such a positive difference in your travel planning. Thank you for trusting us and for recommending LuxeSkies. We look forward to assisting you on your future journeys!

Rated 5 out of 5 stars

This is my third trip I have planned…

This is my third trip I have planned with Anthony. He always takes so much off my shoulders when it comes to navigating through getting our tickets! Highly recommend! It's like I have a personal assistant and friend always there to help.

April 30, 2025
Unprompted review
LuxeSkies logo

Reply from LuxeSkies

Hi Sarah,

Thank you for your continued trust and for sharing such a kind review. It means a lot to know you feel well taken care of, and we look forward to assisting you again on your next journey!

Rated 5 out of 5 stars

James Issac was an excellent and…

James Issac was an excellent and resourceful agent! I appreciate his attention to detail as each of us traveling had slightly different needs. It appears he was able to accomplish each one! I highly recommend James Issac and the Luxe Skies organization.

April 25, 2025
Unprompted review
LuxeSkies logo

Reply from LuxeSkies

Thank you for sharing your wonderful experience, Jennifer! We’re so happy to hear that James was able to carefully accommodate each of your individual travel needs. We’re grateful for your recommendation and look forward to helping you plan your next trip!

Rated 5 out of 5 stars

Sergio Martinez exhibited utmost…

Sergio Martinez exhibited utmost sustained professionalism, courtesy, knowledge/resourcefulness… and patience! He is an asset to your company and definitely deserves acknowledgement and remuneration.

April 23, 2025
Unprompted review
LuxeSkies logo

Reply from LuxeSkies

Thank you so much for your wonderful feedback! Sergio truly is a valued part of our team, and your kind words mean a lot to both him and all of us at LuxeSkies. We appreciate you taking the time to share your experience and look forward to assisting you again in the future!

Rated 5 out of 5 stars

Best service I can wish for

Best service I can wish for . Very friendly nice conversation. Anthony found very good connections for my trip. I will use his service for my future travel.
Thank You Anthony for your time .

April 23, 2025
Unprompted review
LuxeSkies logo

Reply from LuxeSkies

We're so happy to hear that Anthony made your travel planning experience a great one! It really means a lot to us that you took the time to share your experience. We can’t wait to assist you again on your next adventure - thank you for choosing LuxeSkies!

Rated 5 out of 5 stars

Luxeskies truly made everything AMAZING

Luxeskies truly made everything incredibly amazing. Do not hesitate to work with them for your flight needs. They will definitely save you money, time, and peace of mind!

April 6, 2025
Unprompted review
LuxeSkies logo

Reply from LuxeSkies

We're so glad to hear LuxeSkies made your experience a great one. It's our goal to save you money, time, and stress when planning your travels. We truly appreciate your feedback and look forward to helping you again!

Rated 5 out of 5 stars

Outstanding Experience

I was pleasantly surprised at how easy it was to arrange milti-city flights to Europe through LuxeSkies. Anthony was super in answering all my questions and was able to arrange perfect flights at a very reasonable fare. Very good Company

March 31, 2025
Unprompted review
LuxeSkies logo

Reply from LuxeSkies

Thank you for your feedback, Mark! We're glad that arranging your flights to Europe was a smooth experience. Anthony will be pleased to know his support made a difference. We appreciate your trust in LuxeSkies and look forward to helping with your future travels!

Rated 5 out of 5 stars

Great personalized service with Results

Great personalized service with knowledge to provide the best flights at the best price

March 3, 2025
Unprompted review
LuxeSkies logo

Reply from LuxeSkies

We’re glad to hear you appreciated the personalized service and expertise in securing the best flights at the best price. Providing a seamless booking experience is always our goal, and we look forward to assisting you again!

Rated 5 out of 5 stars

oo my god! Marvelous!!!

oo my god!! the guy was marvelous, I am not good with technology, I hate all this computer stuff, But I have to say tyke was so patient with me, and answered all my stupid questions, he was marvlous!!! thank you so much!!!

April 1, 2025
Unprompted review
LuxeSkies logo

Reply from LuxeSkies

Wow, thank you for such a heartfelt review!
We totally get it—technology can be a bit tricky sometimes, that is why we’re so glad Tyke could work his magic and make the process easier for you! Thank you for your kind words, and remember—we're always here to help you!

Rated 5 out of 5 stars

Tyke went above and beyond

Tyke went above and beyond helping set up my flights as my schedule keep changing. Thanks again.

January 28, 2025
Unprompted review
LuxeSkies logo

Reply from LuxeSkies

Thank you for your kind words! Tyke’s dedication and flexibility in handling your changing schedule truly reflect his commitment to excellent service. We appreciate the opportunity to assist you and look forward to having you back!

Rated 5 out of 5 stars

This is the 2nd time Tyke has helped me…

This is the 2nd time Tyke has helped me out with flights. He is prompt and courteous and put up with my ever changing itineraries.

March 31, 2025
Unprompted review
LuxeSkies logo

Reply from LuxeSkies

We're glad to hear that Tyke has been able to assist you again with your flights. His promptness, professionalism, and patience with changing itineraries truly make a difference. Thank you for your feedback and have a wonderful trip!

Rated 5 out of 5 stars

Tyke Williams

I have worked with Tyke Williams. He has done amazing job. Disregarding it's day or night time, he constantly assist me with all matters. He always recommended the best solution and option. He really help me a lot with my busy schedule and my crazy business travel need.

March 31, 2025
Unprompted review
LuxeSkies logo

Reply from LuxeSkies

Thank you for sharing your experience. Tyke Williams’ dedication and reliability are truly commendable. His ability to provide solutions at any hour and accommodate your busy travel schedule reflects his professionalism and commitment to excellent service. Thank you for choosing LuxeSkies!

Rated 5 out of 5 stars

Upcoming flights.

Professional service, worked around for our needs.

March 31, 2025
Unprompted review
LuxeSkies logo

Reply from LuxeSkies

We’re glad to hear that Tyke provided professional service and went the extra mile to accommodate your needs. We thank you for your feedback and look forward to assisting you again!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look