Haven't received my parcel yet. Deliveryvstated 2-3 working days and it’s been over a week. Understand they are closing down and have high volume of sale maybe. Head up if your ordering delivery may t... See more
Company replied
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Haven't received my parcel yet. Deliveryvstated 2-3 working days and it’s been over a week. Understand they are closing down and have high volume of sale maybe. Head up if your ordering delivery may t... See more
Company replied
I purchased a pair of jeans and a couple of sweaters. Everything arrived in great condition and as ordered the jean did not fit so I had to returned them but customer services was wonderful and very r... See more
I am from Greece and I make an order but I made a mistake and placed the same Product twice. I sent email directly and they responded immediately to cancel the order, even though my order had been... See more
I recently had contact with Anais who was super helpful when assisting with a return I had made. The responses were so quick, very clear and straightforward and she was just overall so understanding.... See more
Our collection of show-stopping shoes will give your wardrobe that killer finishing touch!
Manchester, United Kingdom
Fab business with efficient customer service, fast delivery & my fave outfits! Will be purchasing again
Great product quality and very quick delivery. I had a query, emialed them got reposnse within minutes. Anais was very helpful. Will def use again.
I emailed Luxe to Kill regarding a parcel I had ordered wondering if it would be delivered on time. Anais responded super quick and gave me all the information I needed. Thank you so much!
Customer service was the best! Anais was the one that helped me so fast to resolve my situation! That’s what I love from purchasing this site, they’re put customers on first !! Not like the other brand that a bit more “ famous “ and let their customers confused for so long to receive an answer!!!
Love love love!!! Luxe to kill is my favorite!!!
Can I just say - the service from this company was absolutely amazing, I ordered a beautiful coat and it arrived very quickly.
The coat was slightly too big, so I returned it and asked for an exchange, was delighted when I got to the post office to see what it was a free return with no charge.
My new coat (size smaller) was shipped out so quickly to me with no hassle at all and the whole process was very fast with no problems. The coat is also amazing quality with a beautiful design! Also - it looks exactly like the photos advertised on their website, even better in person.
I wish more companies could be like this, quick and efficient, hassle free! Thank you so much!
:)
Anais from their Customer Services team got back to my email so quick and helped me out! Amazing service :)
Luxe to Kill has been nothing but amazing in my eyes. From the products to the customer service, they have really exceeded my expectations and I am extremely satisfied.
Thank you guys so much! I am definitely a forever customer !
It has become my favorite brand, amazing clothes and amazing service, I had a problem with my order and they took care of solving it, very caring and unique clothes
My order got delivered missing an item, I emailed them they got back to me straight away and resent the item I received it the next day
Excellent customer service. Very understanding and offer quick resolution.
Customer service representative was a huge help with a small issue I had while ordering. She provided fast turn around with email responses! Cannot wait for my package to arrive.
Customer service really is excellent! Had an issue with my refund but they responded immediately and resolved the issue straight away! Thank you Akeeb!
Got a wrong Item in my order and they were so helpful with sorting it and so fast. Got a reply almost instantly, really happy with the service 🙌
Amazing customer service, for some reason i didnt get my order and Akeeb has been great and he placed another order for me. Great service and i’d definitely buy again
I love the clothes.
Great quality,
They fit perfect and the customer service support is very helpful and efficient.
Thank you
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