Haven't received my parcel yet. Deliveryvstated 2-3 working days and it’s been over a week. Understand they are closing down and have high volume of sale maybe. Head up if your ordering delivery may t... See more
Company replied
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Haven't received my parcel yet. Deliveryvstated 2-3 working days and it’s been over a week. Understand they are closing down and have high volume of sale maybe. Head up if your ordering delivery may t... See more
Company replied
I purchased a pair of jeans and a couple of sweaters. Everything arrived in great condition and as ordered the jean did not fit so I had to returned them but customer services was wonderful and very r... See more
I am from Greece and I make an order but I made a mistake and placed the same Product twice. I sent email directly and they responded immediately to cancel the order, even though my order had been... See more
I recently had contact with Anais who was super helpful when assisting with a return I had made. The responses were so quick, very clear and straightforward and she was just overall so understanding.... See more
Our collection of show-stopping shoes will give your wardrobe that killer finishing touch!
Manchester, United Kingdom
Perfect customer service, solved my problem in two messages
Thank you Anais
Anais was really understanding and sorted my issue within her first response! Best service i've received.
Thanks to Anais for the amazing customer service.
Excellent customer service. Very helpful and friendly. Would recommend! Anais was really great 😊
Im very haopy with the postventa specially Anáis helps a lot ! Thanks luxé to kill 😍💜
Fab customer service, although returns & replies were a little slow, Anais sorted my issue instantly, definitely recommend.
Received part of the wrong order but customer service very fast and efficient giving good solutions
Overall happy with my purchase and solution to issue
Great customer service from anais, so helpful and polite!
Couldn’t be happier with the customer service recovery I received from this company, especially Anais! Went above and beyond to cater to my order. Will be purchasing again in the nearby future :)
Order from LTK all the time and love the quality always! Anais customer service was so good, and rectified my missing item asap!
Always enjoyed the clothes bought from here and Anais responded very quickly to my email when I was unsure about the status of my package. Would recommend. :)
Had a very great experience.
Quick communication and dispatch.
Great customer service and quality clothes!!
I purchased a pair of jeans and a couple of sweaters. Everything arrived in great condition and as ordered the jean did not fit so I had to returned them but customer services was wonderful and very responsive. They helped me in all the return process and explained how the store credit works for international orders. I can’t wait to play e the new order and get those amazing pants on!
Faultless customer service. My parcel went missing- customer service replied fast to try and locate my parcel, and when they couldn’t they resolved the issue with my preferences taken into account within a day.
I recently had contact with Anais who was super helpful when assisting with a return I had made. The responses were so quick, very clear and straightforward and she was just overall so understanding. The best customer service I’ve had from an online retailer… ever!! Thanks guys :)
Anais was lovely fast replies which I wasn’t expecting especially via email, straight to the point and very helpful.. ended up bothering her for more info on another issue since she got back to me so well.
Amazing customer service, responded back to me within minutes and resolved the issued right away. Always had my problems resolved instantly, never had any problems using this company!
We had a delivery problem.
It was dealt with professionally, in a way that seems now unusual
Thank you
Brilliant customer service, fixed a delivery error on my part very swiftly and saved my holiday!
Great service, thank you.
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