A very professional, smooth transaction from start to finish. Charlie was very courteous and was not pushy when we met up to discuss a potential purchase. The price of the watch I was considering buyi... See more
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See what reviewers are saying
I sent my broken watch into Luxe Watches recently and it came back looking like new, beautifully packed and working beautifully. I recommend these people without hesitation.
Brillaint service- both watches were cleaned really well, quikc and nice people to deal with. Yes strong recommendation for your high value precious watches
From start to finish Total professionalism from these guys Always made to feel welcome and at ease, Arif is a true gentleman and knows his stuff too, it's always a pleasure popping into this cla... See more
Company details
Written by the company
Defined by ten years of industry expertise and refined by a passion for a bespoke and first class service – Luxe Watches is the luxury watch specialist you can trust. Founded in 2011, Luxe Watches supplies beautifully crafted classic and contemporary new and pre-owned timepieces to be cherished for years to come. We were born out of a love for craftsmanship and the desire to provide a personalised service were collectors and enthusiasts alike could buy and sell premium wristwatches. We pride ourselves on the array of illustrious and prestigious watches within our collection, from brands such as Rolex, Piaget, Richard Mille, Patek Philippe and more. Our Core Values Whether you are shopping online, over the phone or visiting us at our Epping boutique, at Luxe Watches we strive to deliver the highest standard of service and customer care. Transparency and honesty lie at the heart of our company and our in- house team of experts have the experience, knowledge and passion to help guide you through the process of choosing your dream timepiece. Authenticity Guaranteed Thanks to Luxe Watches combined years of experience in the industry, we have a trusted relationship with a global network of expert dealers, wholesalers and manufacturers. This alongside our rigorous quality control process means we only ever sell authentic pieces. Our Commitment All Luxe Watches timepieces come with a 24 month comprehensive Luxe Watches warranty, in addition to any remaining warranty from the brand manufacturer. If through no fault of your own your watch stops working as it should, we will repair said piece in a timely manner. Renovation & Repairs At Luxe Watches our talented team of expert in-house watchmakers are on hand to carry out a vast range of unparalleled aftercare services. We are able to undertake almost any repair across all makes and models, from replacing a worn out strap, to repairing a damaged bezel.
Contact info
219 Highstreet, Epping, CM16 4BL, Epping, United Kingdom
- 0203 397 1596
- enquiries@luxewatches.co.uk
- luxewatches.co.uk
4.8
Excellent
788 reviews
No recent history of asking for reviews
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Hasn’t replied to negative reviews
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Fast watch valuation
Fast watch valuation. Easy to complete. Polite staff. Highly recommend!
July 16, 2024
Unprompted review
Amazing service and 1st valuation is…
Amazing service and 1st valuation is free! The staff are friendly and very knowledgeable.
July 15, 2024
Unprompted review
Fantastic and speedy service
Fantastic and speedy service. I requested a watch valuation form Luxe, I was taken away by how quick they were.
Definitely a thumbs up from me for Luxe Watches!
July 10, 2024
Unprompted review
Communication and service was great as…
Communication and service was great as before. Thank You
July 3, 2024
Unprompted review
Insurance valuation
Fantastic quick turnaround on insurance valuation for my submariner. You’ll certainly have my business in future.
Great service guys, thank you.
July 3, 2024
Unprompted review
Quick online valuation
Quick online valuation. Oliver at Luxe Watches was very helpful in providing a remote valuation of my A Langhe Sohne for insurance purposes. I would return for future work.
July 1, 2024
Unprompted review
Cartier repair
I sent my Cartier watch for a repair and I cannot fault the care, communication and standard of work done. Would highly recommend.
June 17, 2024
Unprompted review
Good professional team
I sold my watch on consignment with the team at Luxe watches and they were very professional and did a great job of marketing the watch and selling it within a few weeks. I got a good price for it and will be sure to use them again. Thanks to the team!
June 25, 2024
Unprompted review
Incredibly helpful and hassle free!!
Charlie was Incredibly helpful and made the full experience hassle free. Easy communication over the phone along with some photos and a video showing the watch’s condition. I’ve purchased my first Rolex here and wouldn’t want to go anywhere else!
Thank you!
June 15, 2024
Unprompted review
Very fast and efficient service for…
Very fast and efficient service for remote valuation. Highly recommended
June 13, 2024
Unprompted review
Extremely efficient service
I was extremely impressed with Luxe Watches, they did a valuation for me within 24 hrs, very professional service, lots of communication, would definitely recommend to others.
June 12, 2024
Unprompted review
Great company and very helpful and…
Great company and very helpful and friendly on the phone, especially for valuations
June 13, 2024
Unprompted review
Fast and personal service
Having used other competitors in the past to repair and service my Tag and waited months for it to be processed and returned, I was super impressed by Luxe. I got a personal call and the service was friendly, fast and good value. Highly recommend.
June 7, 2024
Unprompted review
The Whole Experience was excellent from…
The Whole Experience was excellent from start to finish and was a pleasure dealing with Charlie, Purchased my first Ap and was it totally as described on collection, Highly Recommend the company and will no doubt Purchase from them again.
May 30, 2024
Unprompted review
Quick response and accurate valuation
Quick response and accurate valuation. Great service
June 3, 2024
Unprompted review
Great insurance valuation service
Great insurance valuation service. Accepted by Nationwide. Quick service.
May 30, 2024
Unprompted review
Bought my watch at Luxe Watches
Bought my watch at Luxe Watches, excellent & personalised service. Charlie sent photos on WhatsApp, sized the watch prior to delivery.
Delivery prompt and arrived as agreed.
Will definitely go back again, thank you
June 1, 2024
Unprompted review
Polite
Polite, precise and prompt, three standout features I encountered with this company.
May 17, 2024
Unprompted review
Prompt and Professional
Oliver provided very prompt and professional service for an online watch valuation
May 20, 2024
Unprompted review
Easy processs
I came in just trying to get a feel of what watches I liked within budget.
Found the perfect one slightly outside of it and Charlie at Luxe was able to help in anyway he could.
I ended up picking the watch up 5 days later.
Would recommend and will be a returning customer.
May 17, 2024
Unprompted review
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