Luxrest Venice Reviews 548

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Apartment in a perfect location for the Vaporetti & just far enough away from the hoards without being too far from all the sights. Lovely accommodation, just as described with a well equiped kitchen.... See more

Company replied

Rated 5 out of 5 stars

We enjoyed our stay in the Greci View apartment with its fabulous views, quiet neighborhood, and space for the three of us to spread out. Excellent restaurants, including Osteria Oliva Nera and Risto... See more

Rated 5 out of 5 stars

Honest and caring hosts in Venice -- with numerous great apartments-- at least one for every reason you are planning to be in Venice. We have used this agency for many visits. We loved our recent s... See more

Rated 5 out of 5 stars

The Terrace with the wysteria was absoutely extraordinary. The rest of the apartment is lovely and spacious and QUIET.

Company replied

Company details

  1. Vacation Home Rental Agency
  2. Holiday Home
  3. Real Estate Agency
  4. Real Estate Rental Agency
  5. Short Term Apartment Rental Agency
  6. Holiday Apartment

Written by the company

Luxrest Venice è un’agenzia immobiliare che propone locazione di appartamenti a Venezia dedicati alle vacanze, al lavoro e ai soggiorni lunghi nata nel 2004 con un progetto chiaro: creare un’agenzia diversa, capace di dare valore a un’offerta immobiliare selezionata con un customer service di assoluta eccellenza, basato su un rapporto personale e cordiale con tutti i clienti. Seguiamo l'ospite nella scelta dell'appartamento, nella prenotazione, nella stesura del contratto e negli adempimenti burocratici. Durante la locazione, restiamo a disposizione come riferimento. Forte di più di 20 anni di presenza nel mercato immobiliare veneziano, possiamo anche occuparci della vendita e della ricerca di immobili da acquistare a Venezia.

Molto più che appartamenti

Written by the company

Un'agenzia di persone
Dal 2004 siamo la vostra agenzia locale veneziana che vi segue con professionalità, competenza e cortesia.

Contact info

4.9

Excellent

TrustScore 5 out of 5

548 reviews

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Rated 4 out of 5 stars

We love this little house in Venice

We love this little house in Venice, that is why we have been three times.
The area is great, residential and non-touristic, and excellent for getting around and away (station, buses). On each visit there have been some problems: 1. Dishwasher not functioning, but we were compensated, 2. sofa bed partly broken and vacuum cleaner not working 3. sofa bed really broken, hairdryer not working, coffee machines and iron not working. Agents did fix everything but small annoyances to interrupt our stay. Not enough bowls for instance.
We think it would be a good plan for the owners to stay for a few days to check for themselves. They could see that the fake cyclamen in window box are not attractive!
Please pass on our greetings to the owners.

July 21, 2017
Unprompted review
Rated 5 out of 5 stars

We recommand !

REZZONICO MANSARDA TERRAZZINA is a very nice appartement, very well located
The Carron family was very professional and the welcome was very nice. They also gave us a lot of useful advices. I recommand Luxrest Venice.

June 11, 2017
Unprompted review
Rated 5 out of 5 stars

Elsa Apartment is beautifully decorated …

Elsa Apartment is beautifully decorated and lots of natural light. Located in San Polo with great local restaurants and markets. Our only complaint is the apartment could use new bath towels or some fabric softener. Mattresses weren't comfortable.

May 18, 2017
Unprompted review
Rated 5 out of 5 stars

Friendly

Friendly, helpful, professional and efficient. My best recommendations!

May 10, 2017
Unprompted review
Rated 5 out of 5 stars

Corte Zappa is a cozy nest on a quiet …

Corte Zappa is a cozy nest on a quiet dead end. Very restful. Lots of sun. Great kitchen and bathroom. Shopping and food right out the door - and walking distance to the vaporetto. We stayed for 11 nights as a couple with previous multiple stays in Venice. We would stay again in a minute.

May 9, 2017
Unprompted review
Rated 5 out of 5 stars

views

Lovely to have an apartment on the grand canal.. set back so theres a wide view.. one minute walk from the rialto mercato vaporetto stop.. cozy eat in kitchen..highly recommend..

March 22, 2017
Unprompted review
Rated 5 out of 5 stars

My husband and I have been booking our …

My husband and I have been booking our accommodation with Luxrest Venice each year for 10 years. They provide superior accommodation and service with the advantage of being a true Venetian family business so if there are any problems they are available within the hour. Their website accurately describes all apartments they manage with complete photographic proof of furnishings. We would suggest that if you are unsure of what you require for your stay in Venice that you contact Luxrest prior to you booking your apartment, as they are extremely happy to provide and assist you.

January 25, 2017
Unprompted review
Rated 1 out of 5 stars

Unacceptable level of accommodation for the price and description of the advertisement property.

Our experience with the Laguna view apartment has been a very disappointing one. The interior was dreary and uncomfortable. Dining chairs are wooden folding garden type, Old sofa beds are used for lounge seating, sagging badly and should be replaced. No place comfortable to sit. Bed was also uncomfortable . All furniture appeared to be purchased at the cheapest available. Kitchen ware broken or chipped. Appliances not workingg or substandard. Keys or locks faulty causing us to take an hour to open the door late one night. WiFi very bad. Promised to fix but did not. More a backpacker style of property obviously set up to accommodate as many people as possible. As very experienced travellers, we do not expect five star for a two star price. This was more two stars for a five star cost. Good point was the heating was very efficient which was important. Could be very good but needs a whole revamp.

January 19, 2017
Unprompted review
Luxrest Venice logo

Reply from Luxrest Venice

Hello Veronica and John,

I'm very sorry to read your comment, mostly because it was totally unexpected. The main point for us is that our guests are happy with their stay even when problems occurr, so in your case something went wrong and I'm sorry about that.

Concerning wifi, the misfunctioning was due to a telecom problem (external line, not depending on the device) and as you arrived right before New Year's weekend it couldn't be solved immediately. We provided a portable hotspot since the beginning of your stay so that you could have wifi anyway. The problem was solved a few days after you arrived and I sent you a message to inform you and to ask you to contact me whether it was still not functioning.

I'm sorry that you didn't like the furniture, but it's the one shown in the pictures (even if of course you can't show comfort level in the images).

What makes me most sorry is that you didn't inform us about the thing you didn't like at the flat during your stay; our team is here to assist our guests until the departure - if you had informed us that something was not functioning or broken, we could have fixed it or replaced. If you were so unhappy about the flat, we could have even moved you to another apartment, but knowing all this after you left doesn't allow us to help much apart from double-checking all of the items.

In any case, we assume your review and we'll use it to improve, so thank you anyway for your time and again I'm sorry if you were not satisfied with your stay.

Kind regards,
Barbara

Rated 5 out of 5 stars

Just perfect.

Thank you so much Luxrest for your service. The place "ca:angelo" xas just perfect for our family. Ideally situated, sunny, peacefull, just great.
Thank you.
I highly recommand that place.

January 13, 2017
Unprompted review
Rated 5 out of 5 stars

CA' DEI PENSIERI

Very good service. Nice appartment. Location perfect. Kitchen equipment a bit limited. Would like to come back and enjoy Venice again :)

November 22, 2016
Unprompted review
Rated 4 out of 5 stars

Stay in Venise

Ideally located near the Rialto, we spent ten beautiful days in this apartment. The welcome was friendly and the location was clean and decorated with good taste. We shall come back.

October 24, 2016
Unprompted review
Rated 5 out of 5 stars

Wonderful!

This apartment is exactly as advertised, and has stunning views of the Grand Canal, and a great bar/restaurant right downstairs.

July 24, 2016
Unprompted review
Rated 5 out of 5 stars

Lovely, peaceful week in Venice.

Luxrest helped me find the right kind of apartment for our week in Venice. It was in a peaceful neighborhood, close to the language school we were attending. They were easy to communicate with via e-mail in advance and by cell phone when we arrived in Venice. Apartment was very clean and comfortable. And we really appreciated having a little food there when we arrived. Lots of good information about nearby stores.

July 21, 2016
Unprompted review
Rated 5 out of 5 stars

Lovely

We loved the place.

The restaurant had guests at the well outdoors and served strong drinks as late as 02.30
It was a very high noise and we had difficulties to sleep

July 19, 2016
Unprompted review
Rated 5 out of 5 stars

long stay in venice

for a warm, personal and professional property rental service we found
luxrest to be excellent.
laid back and always helpful.
we will both recommend and be using their services again, for that
next time!

February 25, 2015
Unprompted review
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