Ordered 3 items, at a great price, on Friday & they were delivered on Monday. No issues with the packaging or delivery. Not used this company before but will be happy to use them again.
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See what reviewers are saying
This company which is family run, not only sells all your top hair products at really great prices (and often offer an additional discount) but also give great customer service. You can tell they valu... See more
Amazing customer service! You can tell they’re a lovely family run company who really cares about their customers. I ordered a set of Davines products and unfortunately one had arrived damaged. Sa... See more
Company replied
Very poor experience. Luxury expensive items very poorly packed and subsequently damaged on arrival. No telephone number to contact customer services. You have to contact via email and receive AI auto... See more
Company replied
Company details
Written by the company
Welcome to LuxuriousLook.co.uk the online experts in everything haircare. Founded in 2013, we strive to provide you with a unique selection of handpicked brands so you can 'Be Your Best You'. By stocking a more refined set of brands than our competitors we ensure we have products that are well respected and proven, whilst still maintaining a full range to suit whatever your haircare need. Luxurious Look is a family run business and we are totally focused on providing outstanding customer service, we are also very open to feedback so if you see ways you think we can improve, how we could do things differently or any brands you'd like us to stock then please drop us a line.
Contact info
United Kingdom
- info@luxuriouslook.co.uk
- luxuriouslook.co.uk
3.8
Great
885 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Reply from Luxurious Look
Thanks Paula, that's lovely to read.
Excellent online retailer
Great selection of products, always prompt delivery. Extremely reliable. Thanks!
April 21, 2022
Reply from Luxurious Look
Thanks Catherine, that's great :-) See you again soon.
Love the products and prompt delivery.
April 20, 2022
Reply from Luxurious Look
Thanks Zoe, really appreciate your support :-)
Ordered shampoo and conditioner was as…
Ordered shampoo and conditioner was as expected delivery was on time
April 18, 2022
Reply from Luxurious Look
Thanks Gerald, appreciate your support.
Best price and quick delivery.
April 17, 2022
Reply from Luxurious Look
Thanks Bethany, that's lovely to read. :-)
Easy to use website quick and promt…
Easy to use website quick and promt delivery well packaged.
April 17, 2022
Reply from Luxurious Look
Thanks Helen, that's great :-)
Reply from Luxurious Look
Thanks Gavin, appreciate it :-)
Beautiful packaging
Beautiful packaging; amazing product; Earth kind and caring to my hair and the planet. Highly recommended!
April 16, 2022
Reply from Luxurious Look
Thanks Jozette, really appreciate your support.
Reply from Luxurious Look
Thanks Robyn, that's great to hear! See you again soon :-)
Absolutely fantastic service as usual
Absolutely fantastic service as usual. Speedy delivery as well
April 15, 2022
Reply from Luxurious Look
Thanks Debra, see you again soon :-)
Reply from Luxurious Look
Thanks Linda, that's great!
Happy customer
Quick and easy ordering service, packages(haircare products)are always packed very well too, have not had any leaking or damaged products yet(ordering regularly).
April 14, 2022
Reply from Luxurious Look
Thanks Lina, that's lovely. We work really hard on our packaging! See you again soon.
Reply from Luxurious Look
Thanks Adriana, see you again soon :-)
Reply from Luxurious Look
Thanks Caroline, see you again soon :-)
Reply from Luxurious Look
Thank you :-)
Bought some davines products and…
Bougth some davines products and absolutely love it. They arrive very quickly and I was still able to get a discount which was fantastic. Will definitely use this website again
April 7, 2022
Reply from Luxurious Look
Thanks Joana, Davines are such a lovely brand. See you again soon :-)
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