Have used this product before ,well pleased with total finish . Decorated bathroom airing cupboard doors & Vanity cupboard door six years ago still looks brand new and it’s washable Reason for sen... See more
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Online product details are clear, the ordering process is also clear. The paint products arrive the following day, are securely sealed & packaged. All in all hugely helpful online service & supply. I... See more
Fenwick and tillbrook paint...greylag goose colour ; just painted onto bedroom wall and looks vabulous, warm undertones in a east facing room. Really thick well pigmented quality colour. Have also bo... See more
COLOUR MATCH RIDICULOUSLY OFF. WAS SENT OPPOSITE END OF SPECTRUM FOR OUTSIDE PAINT FOR OUTBUILDINGS. BRIGHT MINT GREEN INSTEAD OF PALE OLIVE AS DEPICTED ON WEBSITE. HAD TO RETURN THE ITEMS EVEN AFTE... See more
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Company details
Information provided by various external sources
Hundreds of colours of premium designer paints and accessories from Farrow & Ball, Zoffany, Sanderson, Mylands, Designers Guild and more.
Contact info
United Kingdom
- luxurypaints.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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HaveRenovation Of Cipboard Doors used this product before ,well…
Have used this product before ,well pleased with total finish .
Decorated bathroom airing cupboard doors & Vanity cupboard door six years ago still looks brand new and it’s washable
Reason for sending off for another brochure as are in the process of renovating kitchen cupboards
Would highly recommend these paint products
You came good in the end & made up for…
You came good in the end & made up for blip.. i was very impressed with customer service even tho my order was only small. Definitely use Luxury Paints in future x
Quick delivery
I never received my item
I never received my item. Attempts to contact luxury paints have been completely ignored.
Great service and beautiful Zoffany…
Great service and beautiful Zoffany paint. Always a joy to use with excellent results. Quick delivery.
Last purchase I’ve bought from luxury paints many
I’ve bought from luxury paints many, many times and the one single time they’ve made a mistake and sent out the wrong paint, I was met with a shocking response. Neither did they go to any effort to reimburse me for additional costs as my painter had used the paint, only a glib ‘oh we’ll send another tin’
This was after numerous phone calls and sending images through. Farrow & Ball would be very disappointed that they are telling their customers that it might be a tint issue. The and written label on the tin was a giveaway!
Having made a complaint, I’ve met with the same long explanations and no effort to make right their mistake other than send another tin. My last purchase.
The paint was delivered on time and the…
The paint was delivered on time and the customer service was great.
Great paint arrived promptly
Just what was needed brilliant
Colour problem.
At first there was an issue with the colour. I go onto Mylands and between us the problem was sorted. Many thanks to luxury paints and Mylands for exceptional customer service.
Jim Ward
Order never received
Order never received couldn't /wouldnt give m a tracking no. Just said it was royals oroblem. This is bad i don't recommend using this company. Others seem to have had similar problems.
Never again ……
If you’re buying Farrow and Ball then my advice is use their own website. I ordered green stone and it was a completely different colour to the first tin of the same colour. They refused to refund ….. and have eventually sent another tin which arrived this morning. They are not easy to deal with at all, Farrow and Ball are much much more supportive and helpful.I won’t ever use them again. The first tin took ages to arrive. Not very happy ….. but have learnt my lesson.
And delivery is a joke! And a nightmare …. buy somewhere else !
Best paint ever
Superb service and the paint is so wonderful [normally a messy painter] but not now! Wonderful feel and coverage
I had made a mistake with my order…
I had made a mistake with my order entirely my fault.The issue was sorted out promptly and I have received the paint. Grateful for the firms understanding.
Delivery issues…
One tin of paint arrived as stated the other tin arrived two days later not as expected and I purchased from you because you guaranteed next day delivery.
I have used the paints before and am…
I have used the paints before and am never disappointed.
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