Have used this product before ,well pleased with total finish . Decorated bathroom airing cupboard doors & Vanity cupboard door six years ago still looks brand new and it’s washable Reason for sen... See more
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Online product details are clear, the ordering process is also clear. The paint products arrive the following day, are securely sealed & packaged. All in all hugely helpful online service & supply. I... See more
Fenwick and tillbrook paint...greylag goose colour ; just painted onto bedroom wall and looks vabulous, warm undertones in a east facing room. Really thick well pigmented quality colour. Have also bo... See more
COLOUR MATCH RIDICULOUSLY OFF. WAS SENT OPPOSITE END OF SPECTRUM FOR OUTSIDE PAINT FOR OUTBUILDINGS. BRIGHT MINT GREEN INSTEAD OF PALE OLIVE AS DEPICTED ON WEBSITE. HAD TO RETURN THE ITEMS EVEN AFTE... See more
Company replied
Company details
Information provided by various external sources
Hundreds of colours of premium designer paints and accessories from Farrow & Ball, Zoffany, Sanderson, Mylands, Designers Guild and more.
Contact info
United Kingdom
- luxurypaints.co.uk
4.1
Great
320 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Really helpful and friendly
Really helpful, efficient and friendly on the phone, A pleasure buying from you.
February 27, 2023
Only bought sample pots initially x 3…
Only bought sample pots initially x 3 which arrived within a few days. An additional sample pot was lost in the mail, however I called and a replacement was sent immediately at no cost. We do like the paint and will be placing an order.
March 13, 2023
Very reliable and efficient
February 13, 2023
Great website with easy ordering and…
Great website with easy ordering and super fast delivery. Simply perfect
February 6, 2023
Unprompted review
Beautiful website
Beautiful website, fabulous paint colour ranges and great service.
February 19, 2023
Next day delivery including additional…
Next day delivery including additional charge turned up 2 days later
February 17, 2023
Easy site to use and very efficient…
Easy site to use and very efficient service.
My paint arrived in 48hours and exactly what I ordered
February 4, 2023
I kept ringing to find out where my…
I kept ringing to find out where my paint was - clearly it was lost but I’d been waiting too long. I gave three stars as they refunded my money. It ended up being ok as I bought direct from the paint company and it was much cheaper and I didn’t have to pay any shipping costs that I was charged on this site
February 16, 2023
SOURced a rare paint colour from them
SOURced a rare paint colour from them, very helpful in the process
January 29, 2023
I paid for next day delivery on the…
I paid for next day delivery on the Thursday the paint didn’t arrive until Tuesday. Appalling customer service they really didn’t give a care. Will never use them again
January 26, 2023
Amazing service and fast delivery
I return to Luxury Paints as they are professional and very helpful. They are knowledgeable and go above and beyond.
January 25, 2023
Very quick delivery and the paint is…
Very quick delivery and the paint is always beautiful. Such great quality.
Highly recommended.
Many thanks
February 2, 2023
Leaking Paint
The tins of paint were partly open when they arrived and leaking everywhere. I immediately phoned Luxury Paints, who asked for me to send pictures, which I did. I have heard nothing since, this is a week ago. I have carpet going down tomorrow in the room, so I've had to go and purchase other paint, and I've asked for a refund but got no reply on that too. Really disappointing. I will never use this company again.
January 23, 2023
I have paid for the paint and still…
I have paid for the paint and still have not received it over a month later?
January 14, 2023
Reply from Luxury Paints
Hi Lowri, I am sorry to hear you still haven't received your order. Please can you let us know your order number, so that we can investigate this for you? Kind regards,
Danielle
The paint arrived in good time. The website was easy to use
The paint arrived in good time.
January 4, 2023
No delivery of 2.5ltres of paint bought…
No delivery of 2.5ltres of paint bought and paid for well before Christmas!
December 3, 2022
Reply from Luxury Paints
Afternoon,
We apologise for any inconvenience caused regarding this order. Although this was order was dispatched prior to the Christmas break. The tracking information states that it had been returned to the sender, during the Christmas period. Upon our return today, we have been made aware of this issue and it has been taken very seriously. Please be assured that a replacement is on it's way to you. For any updates or support please contact the email address provided.
Many thanks
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