Have used this product before ,well pleased with total finish . Decorated bathroom airing cupboard doors & Vanity cupboard door six years ago still looks brand new and it’s washable Reason for sen... See more
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Online product details are clear, the ordering process is also clear. The paint products arrive the following day, are securely sealed & packaged. All in all hugely helpful online service & supply. I... See more
Fenwick and tillbrook paint...greylag goose colour ; just painted onto bedroom wall and looks vabulous, warm undertones in a east facing room. Really thick well pigmented quality colour. Have also bo... See more
COLOUR MATCH RIDICULOUSLY OFF. WAS SENT OPPOSITE END OF SPECTRUM FOR OUTSIDE PAINT FOR OUTBUILDINGS. BRIGHT MINT GREEN INSTEAD OF PALE OLIVE AS DEPICTED ON WEBSITE. HAD TO RETURN THE ITEMS EVEN AFTE... See more
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Company details
Information provided by various external sources
Hundreds of colours of premium designer paints and accessories from Farrow & Ball, Zoffany, Sanderson, Mylands, Designers Guild and more.
Contact info
United Kingdom
- luxurypaints.co.uk
4.1
Great
320 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
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Great from start to finish and was able…
Great from start to finish and was able to get paint colours I couldn’t elsewhere
May 30, 2023
Excellent
Excellent, efficient service with a great range of the finest decorating products at very reasonable prices.
May 22, 2023
Paid for next day delivery
Paid for next day delivery. Didn’t arrive for over a week. Customer service were rude and unhelpful. I don’t normally write reviews but I feel that others should know. Delivery isn’t what you expect so don’t pay for next day delivery. I asked for a refund but was told no. I would never order from them again
April 27, 2023
I ordered 3 tins of paints
I ordered 3 tins of paints. One tin came a few days later - it was 1 lire. The 2nd 1 litre arrived a couple of days later. The 3rd tin, a 5 litre tin never arrived. I have had no luck finding out what has happened and it's now 3 weeks later. They have a 24 hour shipment promise... don't believe it. Will now need to go through my credit card company since they don't respond.
April 25, 2023
Very quick delivery service
April 24, 2023
I had no issues with either ordering or…
I had no issues with either ordering or the delivery. Nice smooth transaction.
Thank you.
Linda
April 24, 2023
Forget the price of the tester
Everyone prefers to see a paint in real life rather than on a chart. That's why testers are a good idea. The tester was £5, the postage was £8.50.
Wouldn't it be more up front to include the postage in the price of the tester?
Not good business so we'll get the same colour mixed by another company.
April 23, 2023
Swift, friendly and professional
Danielle and the team at Luxury Paints put my large order through in record time and with minimal fuss. Everything arrived on time and packaged professionally. Thank you.
April 27, 2023
Unprompted review
Nearly a month on
Nearly a month on, I still have not received the paint ordered. I have now sent 3 emails, only the first of which was answered - with a promise to look into it but nothing further. I have had, however, 2 requests for the survey review about the purchase to be done! This time I am completing it!
I try very hard not to use Amazon all the time, but experiences like this remind me why it is so attractive.
April 9, 2023
Ordered a paint sample never arrived
Ordered a paint sample, waited weeks, never arrived, emailed, didn't bother to reply...
April 2, 2023
Great service
March 30, 2023
Rapid delivery and well packaged
March 30, 2023
Lovely paint exactly as it was…
Lovely paint exactly as it was described fairly prompt delivery
March 24, 2023
Excellent service.
March 20, 2023
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