Luxury Paints Reviews 

320
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Have used this product before ,well pleased with total finish . Decorated bathroom airing cupboard doors & Vanity cupboard door six years ago still looks brand new and it’s washable Reason for sen... See more

Rated 5 out of 5 stars

Online product details are clear, the ordering process is also clear. The paint products arrive the following day, are securely sealed & packaged. All in all hugely helpful online service & supply. I... See more

Rated 5 out of 5 stars

Fenwick and tillbrook paint...greylag goose colour ; just painted onto bedroom wall and looks vabulous, warm undertones in a east facing room. Really thick well pigmented quality colour. Have also bo... See more

Rated 1 out of 5 stars

COLOUR MATCH RIDICULOUSLY OFF. WAS SENT OPPOSITE END OF SPECTRUM FOR OUTSIDE PAINT FOR OUTBUILDINGS. BRIGHT MINT GREEN INSTEAD OF PALE OLIVE AS DEPICTED ON WEBSITE. HAD TO RETURN THE ITEMS EVEN AFTE... See more

Company replied

Company details

  1. Paint Store
  2. Wallpaper Store

Information provided by various external sources

Hundreds of colours of premium designer paints and accessories from Farrow & Ball, Zoffany, Sanderson, Mylands, Designers Guild and more.


Contact info

4.1

Great

TrustScore 4 out of 5

320 reviews

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4.1

All reviews

(320)

31 reviews in the last 12 months

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Rated 1 out of 5 stars

Damaged paint tin

Paint took a long time to arrive, when it did the tin was badly damaged, paint leaking everywhere, totally unusable. Having written to “luxury paints” I’ve had no reply. I have a painter/decorator booked to come on Monday and have no paint. Very unimpressed

December 21, 2023
Rated 2 out of 5 stars

Delivery was via 24 h courier this was…

Delivery was via 24 h courier this was seen 3 days after the order date no one was really bothered except me waiting for the paint to arrive
Put it this way paint was good quality delivery was a shambles suggest changing courier firm
Then your get happy customer reviews

November 30, 2023
Rated 1 out of 5 stars

COLOUR MATCH RIDICULOUSLY OFF

COLOUR MATCH RIDICULOUSLY OFF. WAS SENT OPPOSITE END OF SPECTRUM FOR OUTSIDE PAINT FOR OUTBUILDINGS. BRIGHT MINT GREEN INSTEAD OF PALE OLIVE AS DEPICTED ON WEBSITE. HAD TO RETURN THE ITEMS EVEN AFTER PROVIDING A SAMPLE ... WOULD NEVER TRUST THIS RETAILER AGAIN.

October 5, 2023
Luxury Paints logo

Reply from Luxury Paints

Hi Jan,

We are sorry to hear you are not happy with the experience you have received with us. Please can you confirm what colour paint you received, as looking at your order, you ordered Carrara, which is a soft pink colour, not pale olive.

We can then look into this for you, and rectify it.

Kind regards,
Danielle

Rated 5 out of 5 stars

QUICK DRY EXCELLENT COVERAGE

I ordered Zoffany's Acrylic Eggshell to paint our kitchen cabinets. It's not cheap but the coverage is impressive - no second coat needed! Coupled with its quick drying performance, it was worth every penny.

August 23, 2023
Rated 5 out of 5 stars

Love the items I bought

Love the items I bought, fast delivery and when there was an issue(I accidentally ordered the same items twice) I was able to speak with a gentleman who kindly resolved the problem.

August 14, 2023
Rated 2 out of 5 stars

Packaging flimsy

Packaging flimsy, my first parcel arrived empty, received just a a ripped envelope with an apology from royal mail about condition. Company were helpful when I contacted them and quickly sent out a replacement. Second parcel was slightly better packaged.

July 14, 2023

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