Have used this product before ,well pleased with total finish . Decorated bathroom airing cupboard doors & Vanity cupboard door six years ago still looks brand new and it’s washable Reason for sen... See more
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Online product details are clear, the ordering process is also clear. The paint products arrive the following day, are securely sealed & packaged. All in all hugely helpful online service & supply. I... See more
Fenwick and tillbrook paint...greylag goose colour ; just painted onto bedroom wall and looks vabulous, warm undertones in a east facing room. Really thick well pigmented quality colour. Have also bo... See more
COLOUR MATCH RIDICULOUSLY OFF. WAS SENT OPPOSITE END OF SPECTRUM FOR OUTSIDE PAINT FOR OUTBUILDINGS. BRIGHT MINT GREEN INSTEAD OF PALE OLIVE AS DEPICTED ON WEBSITE. HAD TO RETURN THE ITEMS EVEN AFTE... See more
Company replied
Company details
Information provided by various external sources
Hundreds of colours of premium designer paints and accessories from Farrow & Ball, Zoffany, Sanderson, Mylands, Designers Guild and more.
Contact info
United Kingdom
- luxurypaints.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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All good
All good. Needed a Sanderson pain chart, despatched quickly and arrived safely.
Damaged paint tin
Paint took a long time to arrive, when it did the tin was badly damaged, paint leaking everywhere, totally unusable. Having written to “luxury paints” I’ve had no reply. I have a painter/decorator booked to come on Monday and have no paint. Very unimpressed
Prompt and well packaged paint thanks!
Delivery was via 24 h courier this was…
Delivery was via 24 h courier this was seen 3 days after the order date no one was really bothered except me waiting for the paint to arrive
Put it this way paint was good quality delivery was a shambles suggest changing courier firm
Then your get happy customer reviews
Very prompt and efficient service
Very prompt and efficient service. It was easy to place the order and the paint tin arrived well packaged.
You stated you had a paint in stock and…
You stated you had a paint in stock and then said you did’nt took 5 days to get a refund and then you did not refund the postage u had to call up to get it
Not great
COLOUR MATCH RIDICULOUSLY OFF
COLOUR MATCH RIDICULOUSLY OFF. WAS SENT OPPOSITE END OF SPECTRUM FOR OUTSIDE PAINT FOR OUTBUILDINGS. BRIGHT MINT GREEN INSTEAD OF PALE OLIVE AS DEPICTED ON WEBSITE. HAD TO RETURN THE ITEMS EVEN AFTER PROVIDING A SAMPLE ... WOULD NEVER TRUST THIS RETAILER AGAIN.

Reply from Luxury Paints
The review I wrote yesterday
The review I wrote yesterday was meant for Graham and Brown NOT Luxury Paints.
Luxury Paints have been very helpful trying to resolve the issue.
Great service all round thank you 5*
First time I ordered from Luxury paints…
First time I ordered from Luxury paints the paint tin was well sealed and packed as they mentioned in their website and received as promised I am happy thank you .
Delivered quickly
delivered quickly, well informed, well packaged, swift & efficient & the colour I needed to paint hall stairs & landing.
Prompt delivery
QUICK DRY EXCELLENT COVERAGE
I ordered Zoffany's Acrylic Eggshell to paint our kitchen cabinets. It's not cheap but the coverage is impressive - no second coat needed! Coupled with its quick drying performance, it was worth every penny.
The order was never delivered
I think they meant well but there was a…
I think they meant well but there was a lot of confusion over my order. Whether this was down to them or their supplier I can't say but would avoid both now I'm afraid.
Love the items I bought
Love the items I bought, fast delivery and when there was an issue(I accidentally ordered the same items twice) I was able to speak with a gentleman who kindly resolved the problem.
Short notice order; delivered on time
Excellent service. The paint was ordered at short notice and delivered on time.
Packaging flimsy
Packaging flimsy, my first parcel arrived empty, received just a a ripped envelope with an apology from royal mail about condition. Company were helpful when I contacted them and quickly sent out a replacement. Second parcel was slightly better packaged.
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