luxuryscent.co.uk Reviews 

132
•
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 27 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently mention that the vast range of unique fragrances is long-lasting, beautifully crafted, and consistently brings in endless compliments from everyone. Many people also deeply appreciate the extremely friendly, knowledgeable staff and wonderful customer support provided during their frequent shopping visits. Buyers often describe the beautiful packaging and wonderful product options as a genuine, true joy to discover over the past few years. Some reviewers were not happy with specific purchases, noting disappointing overall product quality, individual scents that did not match expectations, or completely unresponsive customer service.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the wonderful choice of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

From delightful budget options to addictive luxury offerings, Luxury Scent has been my go-to fragrance supplier for the past 3 years. They stock a range of Western and Arab scents all of which have so... See more

Company replied

Rated 5 out of 5 stars

Fast delivery. Perfume oils arrived in nice looking pouches. I bought Orange sandal wood this time as my favourite; Sweet neroli is out of stock. It smells nothing like an orange but it's right... See more

Company replied

Rated 5 out of 5 stars

I’m a very happy and satisfied customer. The service was excellent from start to finish, fast, professional, and clearly focused on the customer. The fragrances are absolutely beautiful, high q... See more

Rated 5 out of 5 stars

I’ve purchased from luxury scents a number of times and it never disappoints. The fragrances I have lasts for a really long time and I always receive compliments whenever I’m wearing it!


Company details

  1. Perfume Store
  2. also in
  3. Flavours, Fragrances and Aroma Supplier

Written by the company

Our mission is to inspire confidence and individuality through the power of scent. Our diverse collection caters to a spectrum of personalities, allowing each person to find a fragrance that resonates with their unique style and story. Luxury Scent is synonymous with iconic signature scents. Our fragrances aren't just products; they're statements of individuality.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

132 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(132)

27 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Absolutely fantastic

Absolutely amazing fragrances, last all day with them being oils. Very quick delivery. I will ordering from here many more times. Thank you.

June 23, 2023
Unprompted review
Rated 1 out of 5 stars

This is a fake website there’s no…

This is a fake website there’s no contact phone nomber and they don’t reply to your emails plz stay away from this website

November 23, 2022
Unprompted review
luxuryscent.co.uk logo

Reply from luxuryscent.co.uk

Hi
Sorry to hear that, you had a bad experience regarding contact.
We don't have any phone number for business, email and messenger chat is the way of contact to us.
We must be missed your email or it went to spam.
We have dedicated customer service team to help all our customers.
Can you kindly tell us your email address so we can check your email.
Thanks

Rated 4 out of 5 stars

Good service

Good service. Bought 3 oud oils and here is what I think of them:
1. Patchouli Black Oud - Probably my favourite. Smells nice and lasts long
2. Black Hash - More of a flowery smell than I expected but does last long
3. Green Cambodian Oud - Nice smell but does not last long - this really lets it down in my opinion

October 24, 2022
Unprompted review
Rated 5 out of 5 stars

Dear respectful buyer's

Dear respectful buyer's. I m hasan from london .i highly recommended luxury scent perfume shop. Trust me i bought from them first set of arabian oil from internet one of my friend recommended me.i m so happy they are service and on time delivery.
Then i bought again second time .i m more happy i do more business in the future. And i hope luxury scent keep they are service and quality as always 👌.

October 13, 2021
Unprompted review
Rated 5 out of 5 stars

Quality fragrance with great price

They have lots of perfumes in their shop, from body sprays, air fresheners, bakhoor, cologne to perfume oils. I like their perfume oil best. Especially the 'Oud Extreme' and 'Ocean cedar' oil. I will definitely try their different oils in the future.

October 12, 2021
Unprompted review
Rated 5 out of 5 stars

White Musk

Good service. Great place and location (reminds me of Dubai). Has alot of amazing product! I found my favourite one. White musk. Unreal scent! Highly recommend.

October 12, 2021
Unprompted review
Rated 5 out of 5 stars

Sweet Cambodian Oud

Sweet Cambodian Oud, SCENT OF DUBAI are just a few I have tried.
Amazing scents that last all day. Gifted friends who loved them so much.

October 12, 2021
Unprompted review
Rated 5 out of 5 stars

I'm impressed

Fantastic fragrance collection. Perfume oils smell amazing and also last long period of time. Very good customer service. Upon chatting with them online I realised that they have good knowledge about their products. Custom perfumes available on request.highly recommended.

October 12, 2021
Unprompted review
Rated 5 out of 5 stars

Awesome experience and environment

Awesome experience and environment. A good selection of high, mid and low end perfumes with really friendly customer service. I loved the personalised service I got when trying to select an fragrance from their vast selection.

October 12, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent products and quality

This store is amazing. From the minute you walk in, everything is well presented, and looks very welcoming. The products on display are of fantastic quality and I will definitely be returning for more oud. This will be my go to shop from now on!

October 12, 2021
Unprompted review
Rated 5 out of 5 stars

I especially logged in Trust Pilot…

I especially logged in Trust Pilot searched the company to write a review.
I ordered two Bakhoor 1) Oursharqia 2) Dirham. Purchased through eBay. This company along with the item sent gave emailed me an option for easy Return, which i don’t require it, because their product smells fantastic, lovely packed and delivered on time. Will be buying from them again. Highly recommend. Good Service.

February 12, 2021
Unprompted review
Rated 1 out of 5 stars

PATCHOULI

PATCHOULI. Not very good. Did smell like patchouli. Only lasted about 10 minutes. Quite expensive oil. Would not buy again. Don't waste your money.

December 3, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic ‘hidden gem’ company

I was unsure about using the site at first as I couldn’t find a review for them, so let me be the first! Fantastic company. Huge range of exotic perfume oils, bakhoor and oud chips. Own label and brand names. I picked up 4x 3ml perfume oils, amazing value! Just tried the Black Hash, it is so good I’m honestly blown away by it! Smells so well blended and of such high quality, hard to believe the ‘cup of coffee’ price. I’ve got no affiliation with the company, I’m just really impressed. Fast delivery and good quality presentation. Slight delay with PayPal holding the payment after making my order, nothing to do with this company though and PayPal authorised it after a day.

June 3, 2020
Unprompted review
Show reviews in all languages. (132 reviews)

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