Luxury Watch Supply  Reviews 4,451

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently express their satisfaction with the products, highlighting the opportunity to win luxury watches at an accessible price. Many people appreciate the seamless user experience, from entering competitions to receiving their prizes. The staff, particularly Harry and the team, are consistently praised for their helpfulness and excellent communication throughout the process. However, some customers also noted concerns regarding the competition process, specifically the inability to view all entries or verify their own entries in the draw. A few people mentioned that despite significant investment, they had not won, and some found the website navigation clunky.

What people talk about most

Product

Consumers find the product to be positive, consistently praising the quality and selection of watches... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently praise the website for being... See more

Competition

Customers consistently note positive experiences with competition, praising the easy process, good odds, and... See more

Website

Clients share positive opinions on the website, often highlighting its ease of use, smooth operation, and... See more

Staff

Customers had positive experiences with staff, particularly Harry, who is frequently praised for his... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Entering a competition or two a week gives me something to daydream about. The odds are about as good as they can be. I’d still be writing this review if I wasn’t wearing a Rolex GMT Master II, Pepsi... See more

Rated 5 out of 5 stars

I was really hesitant entering online competitions. I even emailed Harry questioning a late email. Lol. I was totally wrong. Lux watch supply fellas always are so responsive and honest. I haven't won... See more

Rated 5 out of 5 stars

I haven't won, YET. However, I like the reasonable odds which one knows up front. Also, I like the watches they are offering, hard-to-get models. I do like that they accept a variety of payments and c... See more

Rated 5 out of 5 stars

Competitions have a competitive chance for you to win a luxury watch at a low price. Harry does a wonderful job. If you have any questions he can lead you in the right direction. Have been entering th... See more


Company details

  1. Shopping & Fashion

Written by the company

We're the UK start-up putting luxury watch brands within reach. We started Lux Watch Supply to take players one step closer to the timepiece of their dreams – with the odds to make it a reality. For us, it’s all about keeping it simple. Buy a ticket, play the game, enter the draw, and you could win. We only ever release a limited number of tickets for each draw, so you’ve got a serious chance of walking away with a brand-new watch worth £10,000 or more.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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Replied to 75% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First class experience

They did everything I just go a tracking id when it was on its way and got it on my door ( out side of EU). Love my watch, also cash option was more than the recipient price.

April 10, 2026
Unprompted review
Rated 5 out of 5 stars

Simplistic and very easy to purchase

Simplistic and very easy to purchase. Clear description good pictures and a fair cash alternative price and limited numbers of tickets avaliable per competition. Good communication via email. Have a go and possibly win a lovely watch.

April 6, 2026
Rated 5 out of 5 stars

I haven't won - YET

I haven't won, YET. However, I like the reasonable odds which one knows up front. Also, I like the watches they are offering, hard-to-get models. I do like that they accept a variety of payments and cost to entry is relatively low. No games, except for the drawing. I also like the relatively short wait until the drawing. As for what they are doing with the money, I like that. Whether you subscribe to anthropomorphic climate change or not, planting trees is always a good thing.

April 9, 2026
Rated 4 out of 5 stars

It was exciting awaiting the draw but I…

It was exciting awaiting the draw but I think it would be cool to get some type of notification immediately before the draw so you can live view it. I don’t know much about how the draw happened. Whether it was a name manually drawn from a list or a computer generated draw.

April 4, 2026
Unprompted review
Luxury Watch Supply  logo

Reply from Luxury Watch Supply

Hi there, we do notify all entrants for every draw. If you entered our monthly competition - you need to be subscribed to our marketing emails in order to receive the draw notification. For our regular competitions they are sent from harry@luxurywatchsupply.com in the form of a draw notification email. Thanks for entering & reviewing - best of luck for future comps.

Rated 5 out of 5 stars

Shoutout to Harry and the whole team at…

Shoutout to Harry and the whole team at Luxury Watch Supply!

Like many others, was very hesitant about the whole concept at first, but those concerns immediately went away once I actually went through the process. Draws/random lottery is drawn live for every single competition which anyone can join to watch, and Harry does a fantastic job of walking through and explaining the process each and every time.

Communication is superb, incredibly transparent and straightforward process for the contest itself, and has a genuinely great group of folks mixed with first timers and loyal fans.

April 4, 2026
Rated 5 out of 5 stars

Great Odds. Fantastic Company.

Entering a competition or two a week gives me something to daydream about. The odds are about as good as they can be. I’d still be writing this review if I wasn’t wearing a Rolex GMT Master II, Pepsi on Jubilee, that cost me a whopping $120 after a win on Luxury Watch Supply’s GMT Trio competition…. But I am! Now I play even more often.

March 29, 2026

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