Luxury Watch Supply  Reviews 4,451

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently express their satisfaction with the products, highlighting the opportunity to win luxury watches at an accessible price. Many people appreciate the seamless user experience, from entering competitions to receiving their prizes. The staff, particularly Harry and the team, are consistently praised for their helpfulness and excellent communication throughout the process. However, some customers also noted concerns regarding the competition process, specifically the inability to view all entries or verify their own entries in the draw. A few people mentioned that despite significant investment, they had not won, and some found the website navigation clunky.

What people talk about most

Product

Consumers find the product to be positive, consistently praising the quality and selection of watches... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently praise the website for being... See more

Competition

Customers consistently note positive experiences with competition, praising the easy process, good odds, and... See more

Website

Clients share positive opinions on the website, often highlighting its ease of use, smooth operation, and... See more

Staff

Customers had positive experiences with staff, particularly Harry, who is frequently praised for his... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Entering a competition or two a week gives me something to daydream about. The odds are about as good as they can be. I’d still be writing this review if I wasn’t wearing a Rolex GMT Master II, Pepsi... See more

Rated 5 out of 5 stars

I was really hesitant entering online competitions. I even emailed Harry questioning a late email. Lol. I was totally wrong. Lux watch supply fellas always are so responsive and honest. I haven't won... See more

Rated 5 out of 5 stars

I haven't won, YET. However, I like the reasonable odds which one knows up front. Also, I like the watches they are offering, hard-to-get models. I do like that they accept a variety of payments and c... See more

Rated 5 out of 5 stars

Competitions have a competitive chance for you to win a luxury watch at a low price. Harry does a wonderful job. If you have any questions he can lead you in the right direction. Have been entering th... See more


Company details

  1. Shopping & Fashion

Written by the company

We're the UK start-up putting luxury watch brands within reach. We started Lux Watch Supply to take players one step closer to the timepiece of their dreams – with the odds to make it a reality. For us, it’s all about keeping it simple. Buy a ticket, play the game, enter the draw, and you could win. We only ever release a limited number of tickets for each draw, so you’ve got a serious chance of walking away with a brand-new watch worth £10,000 or more.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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Replied to 75% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 1 out of 5 stars

No information

You pay upfront, then get flooded with spam about new deals, but never receive any information about the watch you’re supposedly trying to win. There’s not even a message to tell you when the time is up. It really looks like a scam to me

April 19, 2026
Unprompted review
Luxury Watch Supply  logo

Reply from Luxury Watch Supply

Sorry you feel that way - do you follow us on Instagram? We post all of our live draws there and we notify everyone directly about every competition they've entered into via a draw notification email telling you the time of the live draw and the where to find the recording. Shame you haven't been able to figure that out with all the emails we've been sending you...

Rated 5 out of 5 stars

Fast and Transparent

Lux Watch always has a variety of exciting new pieces in their competitions and Harry is always punctual with drawings and having the next comp lined right up. After I won my first comp, Harry was very communicative and transparent with the process. He was able to get my new Rolex to me in less than two weeks. Will definitely continue playing.

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

I am having issues redeeming my reward…

I am having issues redeeming my reward points. Outside of that, the experience has been wonderful!

April 12, 2026
Luxury Watch Supply  logo

Reply from Luxury Watch Supply

You have a maximum of 1000 to be redeemed at one time - send me an email Kyle and I'll answer any questions - harry@luxurywatchsupply.com

Rated 3 out of 5 stars

Easy, affordable, great odds.

Signup and entrance to contests is quick and easy. Rewards program and subscription options are a nice feature. Haven’t won but continue entering; odds are better than competitors.

April 15, 2026
Rated 5 out of 5 stars

Beautiful prizes

So you won’t always win . But when you do , and I have two times , it is the most amazing experience . Your notified fast , like within a few hours fast . Your given options . Once you choose, it just arrives within days . And the best part are the prizes . Always flawless and just as described . They even sourced in my own country to make things go smooth and fast. You can rest assure , these guys are fair , transparent , and truly treat their winners like winners . No regrets here

March 31, 2026
Unprompted review
Rated 5 out of 5 stars

Super Transparent

Company is super transparent with their draws, doing them live on Instagram and offering proof of you being in draw when you request. Awesome idea to give people a chance at owning their dream watch for a small fee. You know your odds before you enter which is great compared to other similar businesses.

March 1, 2026
Unprompted review
Rated 5 out of 5 stars

Can't believe it's actually real

I won the drawing a few days ago and just received my watch today. I still can't believe it's all real. The watch is beautiful and I am grateful for the chance to play for it. I'm going to continue to play and try my luck at future draws!

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

I won the Bruce Wayne Watch!!!

I won the Bruce Wayne Watch! wow what feeling, the website is so easy to use, I really like the planting trees add on and the release quantity of tickets for each competition is a fair win to lose ratio and makes it that much more possible.

March 4, 2026
Unprompted review

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