Luxury Watch Supply  Reviews 4,451

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers frequently express their satisfaction with the products, highlighting the opportunity to win luxury watches at an accessible price. Many people appreciate the seamless user experience, from entering competitions to receiving their prizes. The staff, particularly Harry and the team, are consistently praised for their helpfulness and excellent communication throughout the process. However, some customers also noted concerns regarding the competition process, specifically the inability to view all entries or verify their own entries in the draw. A few people mentioned that despite significant investment, they had not won, and some found the website navigation clunky.

What people talk about most

Product

Consumers find the product to be positive, consistently praising the quality and selection of watches... See more

User experience

Reviewers highlight positive aspects of user experience. Customers consistently praise the website for being... See more

Competition

Customers consistently note positive experiences with competition, praising the easy process, good odds, and... See more

Website

Clients share positive opinions on the website, often highlighting its ease of use, smooth operation, and... See more

Staff

Customers had positive experiences with staff, particularly Harry, who is frequently praised for his... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Entering a competition or two a week gives me something to daydream about. The odds are about as good as they can be. I’d still be writing this review if I wasn’t wearing a Rolex GMT Master II, Pepsi... See more

Rated 5 out of 5 stars

I was really hesitant entering online competitions. I even emailed Harry questioning a late email. Lol. I was totally wrong. Lux watch supply fellas always are so responsive and honest. I haven't won... See more

Rated 5 out of 5 stars

I haven't won, YET. However, I like the reasonable odds which one knows up front. Also, I like the watches they are offering, hard-to-get models. I do like that they accept a variety of payments and c... See more

Rated 5 out of 5 stars

Competitions have a competitive chance for you to win a luxury watch at a low price. Harry does a wonderful job. If you have any questions he can lead you in the right direction. Have been entering th... See more


Company details

  1. Shopping & Fashion

Written by the company

We're the UK start-up putting luxury watch brands within reach. We started Lux Watch Supply to take players one step closer to the timepiece of their dreams – with the odds to make it a reality. For us, it’s all about keeping it simple. Buy a ticket, play the game, enter the draw, and you could win. We only ever release a limited number of tickets for each draw, so you’ve got a serious chance of walking away with a brand-new watch worth £10,000 or more.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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Replied to 75% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Draws are Real

Draws are real, prices also are real and very fast to receive. watches always masterpieces.
still didn't win anything but best of luck coming soon

July 18, 2025
Rated 5 out of 5 stars

Detailed

Detailed, constructive and polite feedback in reviews is valuable input for our online review community, including the businesses

April 27, 2026
Rated 5 out of 5 stars

Thankful

I won once , he delivered the watch to me personally! I went to the authorized store in Switzerland and they confirmed it is real! I‘m so thankful for this competition!

April 27, 2026
Rated 2 out of 5 stars

I don't know if I have bad luck with…

I don't know if I have bad luck with you or this is fixed I have been playing for the last year, I did not win anything spend so much money for nothing it's not worth it anymore

April 21, 2026
Luxury Watch Supply  logo

Reply from Luxury Watch Supply

Thanks for your feedback—we understand how frustrating it can be not to win after playing for a while.

All of our draws are conducted using an independent third-party random system and are held live to ensure full transparency and fairness. While we offer low odds, wins can never be guaranteed as results are purely down to chance.

We appreciate your support and are sorry your experience hasn’t been a positive one.

Rated 5 out of 5 stars

Competitions have a competitive chance…

Competitions have a competitive chance for you to win a luxury watch at a low price. Harry does a wonderful job. If you have any questions he can lead you in the right direction. Have been entering the competitions for a while now. Hoping to win dream watch. It will happen! Enjoying the anticipation of the dream for now. With GOD all things are possible!

April 18, 2026
Rated 4 out of 5 stars

Main issue with your website

Heres the main issue with your site, it should be VERY easy to get a list of your order history just from logging in, and a link of each order to the corresponding draw/lottery that was aligned with. I find the site clunky when navigating as a result, its not a great experience even though the product is good

Will update review to a 5 when you do. There are tons of freelance web devs in the UK that could do the work for cheap - I appreciate it takes time but you need 1 person to oversee 1 dev, bet it could be done in less than a week.

April 19, 2026
Luxury Watch Supply  logo

Reply from Luxury Watch Supply

We've had this issue for a long time and unfortunately limited by the technology the website is built on (legacy code). We're working on trying to find a solution for this. Thanks for the feedback.

Earl, it's sadly not that simply. We wish it was, we have two devs that work on the business and are trying to find a solution.

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