Luxvalu Reviews 99

TrustScore 1 out of 5

1.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Based on reviews, created with AI

Most reviewers were let down by their experience overall. Many customers reported significant issues with their orders, frequently stating that items were not received. People also expressed dissatisfaction with the products, often receiving an incorrect or substitute item, such as a small piece of cloth instead of the ordered product. Reviewers consistently found the company's website to be problematic, with tracking links often broken or the entire site becoming unavailable. The delivery service was also a major point of contention, as many did not receive their packages or experienced tracking issues. Furthermore, customers faced considerable difficulties with refunds for unreceived orders.

What people talk about most

Order

Reviewers highlight significant dissatisfaction with their orders. Many customers report not receiving their... See more

Product

Clients share negative opinions on product. Many reviewers report not receiving the products they ordered,... See more

Website

Customers had negative experiences with the website. Many reviewers reported that the website was no longer... See more

Delivery service

Users describe negative interactions with delivery services, with many reporting that ordered items like fans... See more

Refund

Customers consistently express dissatisfaction with the refund process. Many reviewers report not receiving... See more

Based on these reviews

Rated 1 out of 5 stars

They are scammers, placed an order since July 18th never received it. Emailed them never got any got any response. Whosoever is behind this SCAM company will lose something bigger and greater than wha... See more

Rated 1 out of 5 stars

Ordered 2x ColdPress juicers at £30 when I saw it advertised on TikTok. I’ve waited over to weeks now for delivery. Got sent a tracking number (UD747176914YP) every time I click on the tracking numbe... See more

Rated 1 out of 5 stars

They scammed by advertising on instagram! Unbelievable how these got away- trusted this as it seemed like a genuine shop. Know not to trust insta advertisement blindly anymore. No where to report it e... See more

Rated 1 out of 5 stars

I put in the order to receive this fan and I received in a UPS piece of plastic small 5 x 7 package a piece of white cloth like paper towel. This is totally unacceptable and very fraudulent do not buy... See more



Contact info

1.2

Bad

TrustScore 1 out of 5

99 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

*SCAM!*

*SCAM!*
NEVER received my order! When you track your order it's gone. If you click on any link in the order email it leads you to a broken link.

August 22, 2025
Unprompted review
Rated 1 out of 5 stars

I am so disappointed in what you guys

I am so disappointed in what you guys, did. I ordered a blender and u guys shipped a tissue for me. Scammers😒. See, let me tell you. Who ever is behind that should put a stop if not the consequences ahead of you, u wont like it. Shame on you.

August 20, 2025
Unprompted review
Rated 1 out of 5 stars

Just like everyone.

Just like everyone.
Else said this is a scam. The lousiest customer service i've ever seen. Do not purchase from them.What so ever going into the third week.Still no results.

August 18, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered a juicer since July 19th…

I ordered a juicer since July 19th 2025. Nothing received. Wrote to them, no reply. Tried their website, not available. SCAMMERS! Buyer beware. I will be claiming my money back from credit card company.

July 19, 2025
Unprompted review
Rated 1 out of 5 stars

If I could rate it with a ZERO I would…

If I could rate it with a ZERO I would because this is so unacceptable. Instead of scamming people out of their money get a real paying job. Instead of Juicers I received cut piece of white fabric. DO NOT BUY FROM THEM A TOTAL SCAM

July 23, 2025
Unprompted review
Rated 1 out of 5 stars

Do NOT order from these thieves

Do NOT order from these thieves. You will not receive your products. They go as far as to send a small cut of cloth in an envelope so they can “show proof that a delivery was made. Dirty scum.

July 31, 2025
Unprompted review
Rated 1 out of 5 stars

Ordered these fans

Ordered these fans. Got a confirmation email and everything looked legit but I have never received. Now to figure out how to get my money back.i click on the shipping link and it doesn’t exist.

July 29, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM

Everything looked legit when I made the purchase. Received confirmation email immediately. 3 days later website is gone and tracking is fake. Very upsetting. Now just trying to get my money back with my bank. So frustrated! This was supposed to be a gift for my daughters bday

July 16, 2025
Unprompted review
Rated 1 out of 5 stars

SCAM company , do not order ANYTHING from them

Would be Zero stars but you have to have at least one **DO NOT BUY SCAM ** I have received a small piece of white gauze instead of a juicer , cannot contact them , tried to canx day of order but they ignored and every email ignored . Doubt they care will be on to next scam now no doubt .....

August 8, 2025
Unprompted review
Rated 1 out of 5 stars

Complete SCAM & FRAUDULENT

This company is a total SCAM. They are completely unresponsive and will happily take your money without fulfilling your order. Once they have your funds, you won’t hear back from them. Do not trust them with your hard-earned money – STAY FAR AWAY.

July 3, 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look