I ordered several times from Luxware in the last year. Always good quality products, delivered within days - max 1 week. When I wasn't happy with a product, eg due to a damage, then customer service r... See more
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Update: Received my items after months... I still think that the customer service can do way, way better job by communicating in due time with their customers: delays are expected and perhaps accepte... See more
Company replied
Luxware is one of my favourite stores to purchase at because of their excellent customer service. If it were possible, I would have given them a perfect score of 100 out of 100 for their packing a... See more
Hi there This is my first order should be delivered within 3-5 working days but now more than two weeks even they didn’t send to me confirmation email or tracking number, just my money has left... See more
Company details
Written by the company
At Luxware, we provide the finest homeware in the market. With excellent craftsmanship and first-class talent, we are able to provide you with the important things that make your house a home. We have the plates to serve your family dinners . We have the bedding to make those cosy nights even more cosy. And we have every other little thing to make sure your home stays a home. With current partnership with Karaca, the leading homeware brand in Turkey established in 1973, we bring stellar quality products to the UK. And we wouldn’t be able to do this without our values which we take more seriously than anything else. Treating all of our customers with respect is at the very core of our business. We are wholly devoted to make your experience with us as excellent as ours with you and make an environment where everyone is welcome because at Luxware, we are a family.
Contact info
Luxware LTD, HA7 1EE, London, United Kingdom
- +447384782020
- info@luxware.co.uk
- luxware.co.uk
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Very impressed
I love their products and they never dissapoint with their delivery time!
April 29, 2022
Unprompted review
Great customer service and a great…
Great customer service and a great company who delivered swiftly.
April 29, 2022
Unprompted review
Beautiful at of plates
April 17, 2022
Very good products
April 17, 2022
Very good and helpful service
Very good and helpful service! Great products. Thanks for your quick delivery and great service.
April 5, 2022
Frustrating!!??
I ordered a heated hairbrush and that was more than a month ago, it was going to be a mother's day gift , it hasn't arrived, I have heard nothing about the delivery date, I have tried calling and emailing the company to find out what is going on, I am still in the dark, I wish I never bought from them .Emma Penfold
March 31, 2022
Unprompted review
I’m amazed about the delivery, product, customer service
I had an amazing experience with Luxware really the product I bought I can see they are very good quality wow I amazed Also I want to add about the customer service they respond to my email in a second . OMG the delivery was so quick . It was my first order and not the last thanks so much Luxware
March 18, 2022
Unprompted review
Very good customer service and products
March 13, 2022
I have ordered some product but I…
I have ordered some product but I haven’t get any update regarding delivery etc.When I try to reach out the company neither phone or via email I haven’t get any response.I don’t know yet how long it will take to receive the items.My first order I don’t know the quality of the product yet but communication is very poor and bad customer service
March 4, 2022
Unprompted review
Great online shopping
Prompt delivery. Item are exactly as been advertised. I did shopping couple of times and very good service each time. Highly recommended
March 1, 2022
Unprompted review
Amazing quality
February 15, 2022
Nice products & perfect packaging
February 9, 2022
Luxware is one of my favourite stores…
Luxware is one of my favourite stores to purchase at because of their excellent customer service. If it were possible, I would have given them a perfect score of 100 out of 100 for their packing and items.
It's impossible to express how perfect it is. I've ordered from Luxware eight times and have never been disappointed.
I will definitely order again! ♥️♥️♥️
January 16, 2022
Unprompted review
Amazing service and products
Amazing service and products, rapid delivery and exceptional communication. Thank you!
January 16, 2022
I got my delivery very quickly and it's…
I got my delivery very quickly and it's package was excellent.
January 10, 2022
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