Bunch of thieving bastards based in Nigeria. Says it all really. Wished I'd researched this company more thoroughly before I made a purchase. Emailed the "support" email address countless times. Eve... See more
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Review summary
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Reviews shaping this summary
I placed an order with Luxxshapers and the item arrived. Unfortunately it wasn't as I expected and did not fit so I wanted to return it - there was nothing wrong with the actual item it just didn't... See more
Wish I'd read all these terrible reviews before I bought my item. Been trying to contact them for over a week now, sent several emails, tried to call, number doesn't work. HOWEVER, I did get a respons... See more
This is the worst company I’ve ever dealt with. Their website claims to offer easy returns and customer support, but that couldn’t be further from the truth. I’ve been trying to return two items, ye... See more
Ordered 3 items
Ordered 3 items, website said 3 -5 days for arrival, they never arrived. Emailed them several times and used the chat webbot, no response. SCAMMERS
June 1, 2024
Unprompted review
Great item, awful customer service
The item I received is great, does what it says and true to size! Happy with the product I ordered and was delivered within the 3-5 days as specified.
However, their customer service and contact with you is shocking and non-existent. I didn’t even know the item had been shipped, I received it and was very surprised!
If I’d wanted a refund I’m not sure I would’ve got one, as they don’t respond to their chatbot service on their website, emails, phone calls or instagram messages/comments.
June 11, 2024
Unprompted review
Awful customer service
Item took a while to be delivered, with no tracking updates. I emailed on the day of delivery to request a return/refund, no response. I have tried to use their website chat twice with no response as well as message their Facebook page, again with no response.
June 1, 2024
Unprompted review
Items never arrived
Ordered an item, promised delivery within 3-5 days. ITEM NEVER ARRIVED. Tried contacting support multiple times, and absolutely no response.
Obviously a scam or fake website. Unsure how to claim my money back, DO NOT PURCHASE.
May 23, 2024
Unprompted review
1 is generous
1 is generous. CON CON CON!!!
Item size was wrong and requested a refund to their “support” email (multiple times) and there’s never a response. Tried the chat too and no response. Never use them, conning fraudsters!!
May 28, 2024
Unprompted review
I ordered from this company my item…
I ordered from this company my item arrived on the 11/05/2024 I promptly emailed them on the same day when I realised that I would need to return this item. I received an email from them to say expect us to contact you within 72 hours I’m still waiting for contact. Also to get any opportunity of a refund your item needs to be returned within 30 days but you are unable to return it without this company sending you the details on how to return it. Total scam in my opinion I will be trying to get my money back I bought this to wear under my wedding dress it’s now too late as I get married in 2 weeks. I had to purchase from somewhere else but I’m still out of pocket not impressed at all customer service absolutely shocking
May 11, 2024
Unprompted review
Wouldn’t even give them a 1 star
Wouldn’t even give them a 1 star, don’t order from this company if you are prepared to keep the item regardless if the item doesn’t fit etc… you have to email there ‘support’ email address to request a return to which they do not respond. Therefore you have no way of returning items back to them. I highly recommend not buying from this so called company!!
May 25, 2024
Unprompted review
Amazing Shapewear at affordable prices
Amazing Shapewear at affordable prices. Highly recommend it to anyone looking to get the hourglass figure. I bought the boned sculpt shaper for my wife and it does the job.
May 1, 2024
Unprompted review
Think it's a scam I spent 125£ on 1st…
Think it's a scam I spent 125£ on 1st may and it said 3-5 days until delivery don't have it. Customer service ignore messages. Will be trying to reclaim my money .
May 12, 2024
Unprompted review
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