LV PROPERTY Reviews 221

TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I was interested in looking for a flat and Rosie helped me a lot with the knowledge of the area. Her advise was really good and helped me think of lots of extra things too

Company replied

Rated 5 out of 5 stars

Great service from the team. Rosie was very helpful and arranged a viewing for me within hours. Would definitely use again.

Company replied

Rated 1 out of 5 stars

Worst experience I’ve had with any estate agent ever! Very hard to get hold of, and don’t reply to emails promptly. Been dealing with both sales and letting and they’ve always either been out on appoi... See more

Company replied

Rated 5 out of 5 stars

Can’t thank Stacey at LV Property enough for all her help! From the moment I spoke to her, she was so friendly, genuine, and easy to get along with. Nothing ever felt like too much trouble — she kept... See more

Company replied

Company details

  1. Real Estate Agents
  2. Apartment Rental Agency
  3. Property Investment
  4. Property Management Company

Written by the company

Welcome to the home of the ''Award Winning Estate Agent'' having won the ''Best Lettings & Sales Agent 2022'' for the Birmingham region at the prestigious SME awards, we feel this is a great achievement only made possible by the support of our of our many happy clients. Known as the Boutique Estate Agency with a passion for people and property. We are consistently selling properties for 100% of the asking price, which means our clients make more money when they sell with us. So if you are looking for an estate agent that eats, sleeps and breathes your transaction you have come to the right place, it’s why 82% our business comes from client referrals and word of mouth. We are the go to Estate Agent In Birmingham when it comes to buying, selling, investing and letting property. We have three offices covering Birmingham 1. Birmingham City Centre 2. Edgbaston 3. Jewellery Quarter so why not pop in for a coffee to see how we can help.


Contact info

4.1

Great

TrustScore 4 out of 5

221 reviews

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No history of asking for reviews

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

The search for a property has been…

The search for a property has been painful….. until I come across LV property, Stacey made the whole process completely stress free.
Nothing was too much and she was so very patient and happy to help with my countless questions and worries. No other agents take the time to meet your needs the way LV do, nothing is ever too much so Thankyou from me and my partner for a great service

November 16, 2021
Unprompted review
Rated 5 out of 5 stars

Stacey is a very positive and…

Stacey is a very positive and professional agent, the whole process of Viewing and reserving our property was made so straight forward, stress free and quick. Due to this, LV property will be my go to agent as and when we do decide to move properties in the future. Thankyou So much

November 16, 2021
Unprompted review
Rated 5 out of 5 stars

Viewing with Harry.

Had a brilliant viewing with Harry at LV. Had all the information needed, answered every question asked! Couldn’t fault him or the company.

November 8, 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant service from LV property.

Brilliant service from LV property.
Thank you for helping me in my search for a property. The staff and Jas personally have helped me find a perfect place. They are extremely professional and always available.

I would definitely recommend LV Property.

August 29, 2021
Unprompted review
LV PROPERTY logo

Reply from LV PROPERTY

Hi Sam,

It has been a pleasure to help you find a property.

All the best with your move!

Kind Regards,
Ella - Customer Care Team

Rated 5 out of 5 stars

Excellent service

We received amazing help and advice from LV Property. We would highly recommend using their services.

August 28, 2021
Unprompted review
LV PROPERTY logo

Reply from LV PROPERTY

Hi Raj,

We really appreciate you taking the time out to leave us a review, thank you!

All The Best,
Ella - Customer Care Team

Rated 5 out of 5 stars

It's been an absolute pleasure doing…

It's been an absolute pleasure doing business with L.V property. Very pleasant, professional and honest from management to the receptionist.

August 28, 2021
Unprompted review
LV PROPERTY logo

Reply from LV PROPERTY

Thank you so much for your feedback, we have loved hearing about yur experience!

Rated 5 out of 5 stars

Very professional experience and great…

Very professional experience and great customer service. The team at LV really made the whole experience as stress free as possible. Will definately reccomend and use again in the future. Thank you.

August 28, 2021
Unprompted review
LV PROPERTY logo

Reply from LV PROPERTY

Hi Jason,

We look forward to working with you again very soon!

All The Best,
Aimee

Rated 5 out of 5 stars

Very professional easy to work with…

Very professional easy to work with communication was excellent understood everything thank you .

August 27, 2021
Unprompted review
LV PROPERTY logo

Reply from LV PROPERTY

Hi Manny,

Thank you for your review, we have loved hearing your feedback!

All The Best,
Customer Care Team

Rated 5 out of 5 stars

Wonderful

I called LV today to discuss putting my property on the market, I was passed through to Aimee by Stacey who was professional, full of knowledge on the city market at the moment and also very witty! She knew the block, the specific apartment and the area which filled me with hope as my previous agent knew little to none. I will definitely be proceeding with LV property as I have not received such personable service elsewhere, it has been a breath of fresh air to deal with an agency who knows their surroundings, thank you again.

August 13, 2021
Unprompted review
LV PROPERTY logo

Reply from LV PROPERTY

Thank you so much for your kind words Hilary, your review really made our day!

All The Best,
Customer Care Team

Rated 5 out of 5 stars

LV Property are amazing

Can not thank LV Property enough, especially Aimee, buying my first property was so easy and straightforward. Aimee was so professional and guided me through every step. Once I got my property I popped in to LV and received a lovey bunch of flowers, it should of been me buying Aimee the flowers. Really can't thank LV and Aimee enough I'm property is a dream. Will definitely be using LV and their solicitors in the future.

August 6, 2021
Unprompted review
LV PROPERTY logo

Reply from LV PROPERTY

Thank you so much for taking the time to leave us a review, we have passed your kind words on to Aimee who said it was a pleasure to work with you.

All the best for the future!

Rated 5 out of 5 stars

Amazing

LV have been great from start to finish. Stacey was so on the ball and Ella made it a smooth transition for the move in. With such bad experiences in the past, it’s refreshing to see good agents still exist. Thank you Ella and Stacey :)

June 25, 2021
Unprompted review
Rated 5 out of 5 stars

My experience at LV property went great!

My experience at LV property went so well, I really am thankful for all the work sophie and Aimee have put into getting me a smooth completion and kept the communication up the whole way through the process, I would really recommend them in the future.

June 14, 2021
Unprompted review
Rated 1 out of 5 stars

Highly unprofessional agents of LV Property

Not a good experience with LV Property agents. I was interested in a property and booked a viewing with one of the agents and next day got an email from another agent saying that there is no availability for a viewing in that week to which I told her that I already got an appointment confirmation email. She then gave me reason and made me postpone the viewing for next week, (confirmed in the email) and when the day comes I called them to get the instructions to reach the property only to be told by the first agent (who picked the call) that no appointment was booked in our name. I have whole chain of emails from them for two-three weeks regarding this. And on the appointment day we were just 10-15 minutes away from the property and we travelled from a different city. This is highly unprofessional on their part. I don’t know why both their agents were not communicating amongst themselves and were not aware of each other’s appointment if they both were dealing with the same property. Such a waste of time and energy. I dropped the idea of going ahead with them and that property. If they are not organised in managing viewings, I do not trust them with my energy and time in the more rigorous processes involved at the later stages of purchase.

June 12, 2021
Rated 5 out of 5 stars

Fab Agents

Worked with Aimee on a recent Conveyancing transaction, I am a Conveyancer acting for the Sellers and the Buyers Solicitors were very tricky. Working together me and Aimee eventually managed to get the matter smoothly through to completion despite having a lot of set backs. It was great to work with an Agent that is great at communication and have respect for each other throughout the transaction.

May 6, 2021
Unprompted review
Rated 5 out of 5 stars

Flat viewing

I felt so comfortable viewing a property to rent with LV Property I had a lovely lady call Stacey showing me around the property and talking me through my options when it comes to renting and viewing properties with LV!

Thank you Stacey!

April 14, 2021
Unprompted review
Rated 5 out of 5 stars

First Class Service

I have recently sold my property with LV property and can now vouch for the rest of the reviews that they really are brilliant. Not only did they know where my property was without me giving the full address, they were able to tell me things about my property that I didn’t know! Thanks to Sophie who did our Valuation, who may I add, is extremely clued up on the area. No sale is smooth I can also vouch for that when I purchased the property, but to no surprise LV went above and beyond to ensure the sale didn’t fall through. Aimee in particular, who kept my spirits high and kept the buyer keen, was brilliant in pushing the sale to completion so quickly. Jas was great with accepting our offer and ensuring we got the price we not only needed, but had aimed to achieve! LV really are an award winning agency and it shows in their approach, communication, and overall energy through a really tough time for the housing market. Thanks to everyone.

April 9, 2021
Unprompted review
LV PROPERTY logo

Reply from LV PROPERTY

Dear Diane,

Thank you for your very kind review, we really appreciate you taking the time to write this and are so pleased that you are happy with our services.

Take Care!

Rated 5 out of 5 stars

I’ve been a landlord with LV for a few…

I’ve been a landlord with LV for a few years now and can honestly say I’ve had a great experience. After having my fingers burnt a few times before with other lettings agents it’s been a really great change to not have to worry about my property, even during Covid Stacey and Arv have really put my mind at ease with maintenance and have sourced me 2 really great tenants, highly recommend!

April 9, 2021
Unprompted review
LV PROPERTY logo

Reply from LV PROPERTY

Dear Claire,

Thank you for your very kind review.

We are so pleased to hear that you are happy with our rental team and love having you on board.

Stress free clients make us happy agents!

Rated 5 out of 5 stars

Selling with LV Property was a great…

Selling with LV Property was a great experience, from the valuation with Sophie, to coming to market was very efficient and smooth, the communication from the beginning to the feedback each week really helped us to understand the market and the interest come through, we then had a great offer which Jas negotiated to above the asking price and I can’t thank Aimee enough for helping us get to completion within 2 months

April 9, 2021
Unprompted review
LV PROPERTY logo

Reply from LV PROPERTY

Dear Sophie,

Your words mean a lot to our company and we are so pleased to hear about your positive experience.

Happy Selling!

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