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Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quality of the products, noting they are well-made, fit perfectly, and often exceed expectations in terms of appearance and functionality. Many people also highlight the excellent delivery service, describing it as prompt and efficient, with items arriving quickly and in perfect condition. The company's service is frequently commended for being helpful and responsive, assisting customers with inquiries and resolving issues effectively. Conversely, a small portion of people felt dissatisfied with certain aspects. Some customers received products of poor quality or with manufacturing defects, such as off-center prints. There were also instances where products advertised as compatible did not work with their vehicles, and some found the installation process more complex than anticipated. A few other people also felt that the delivery was not as quick as expected.

What people talk about most

Product

Customers consistently note positive experiences with product quality. Many reviewers praise the items as... See more

Quality

Customers had positive experiences with quality. Many reviewers praised the good quality of items, often... See more

Delivery service

People report positive experiences with delivery service. Many customers praise the prompt and quick... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the quick and helpful service,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I contacted Lxud about upgrading the headlights on my BMW 3 Series, as the originals were dull and boring. They sourced a set of LED headlights with modern angel eyes, and the difference is incredible... See more

Company replied

Rated 5 out of 5 stars

Love the product and had great customer service. Company was so helpful with initial email enquiry before I purchased the product. Although there was a mix up with the delivery, the company were so... See more

Company replied

Rated 5 out of 5 stars

Contacted Lxud regarding GTS tail lights I wanted for my BMW m4. Although they do not sell it on their website, they sourced them and couldn’t be happier! Highly recommended and seriously quick and ea... See more

Company replied

Rated 5 out of 5 stars

Very Pleased with my product very prompt delivery came quicker than i expected

Company replied


Company details

  1. Car Accessories Store
  2. Auto Accessories Wholesaler
  3. Auto Machine Shop
  4. Auto Parts Store
  5. Racing Car Parts Store

Written by the company

Established with a passion for enhancing the driving experience, we are a leading online store dedicated to sourcing and delivering top-notch products globally to car enthusiasts and professionals alike. Customise Your Ride with Premium Car Accessories! 🚗 Upgrade your driving experience with our wide range of high-quality car accessories, we have everything you need to make your car stand out on our leading online store! Don't miss out on our sales! Visit www.Lxudcustomz.co.uk for unbeatable deals. The Customisation Begins Here. 🛒


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

153 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience

Ordered two items for my golf that came within a week, spot on customer service from the owner himself, even got a free windscreen washer tablet too. Will sort out any problems you have, can’t fault👊

September 20, 2023
Unprompted review
Lxudcustomz logo

Reply from Lxudcustomz

Hi Tom,
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. We look forward to serving you again in the future.

Lxudcustomz

Rated 5 out of 5 stars

Great communication

Great communication. I had a problem with the website and customer services sorted it out as quickly as they could. Very happy with my item's thanks

September 3, 2023
Lxudcustomz logo

Reply from Lxudcustomz

Dear Lyndy,

Your feedback is incredibly valuable to us, and we greatly appreciate the time you took to share your thoughts about our products and services. We are happy we managed to solve the technical glitch in the end…

We are delighted to hear that you had a positive experience, and your kind words serve as a source of motivation for our team to continue delivering exceptional products and service to our valued customers like you.
Once again, thank you for choosing Lxudcustomz. We look forward to serving you again in the future.

Warm regards,

LxudCustomz

Rated 5 out of 5 stars

Perfect experience

I’ve been looking for a while to find the perfect mods for my GTI at a reasonable price and had no luck finding the right mods until I came across this company there mods are perfect and at a great price all the mods I was looking for were right there on there website, The Lxudcustomz website is very straightforward and easy to use and you can search for specific makes and models, everyone’s really helpful/friendly and have quick replies, the store had noticed I was buying a few GTI products and I accidentally purchased an item for a different spec, they then contacted me to confirm the product and they managed to change and fix it right away, if they hadn’t I would’ve been out of pocket without their first class customer service, would highly recommend them and I’ll definitely be buying from them again!

September 18, 2023
Unprompted review
Lxudcustomz logo

Reply from Lxudcustomz

Hey!

We wanted to express our sincere thanks for choosing us! We are glad we were able to support your modification journey!
Your support means the world to us, and we're delighted to have you as a valued customer. We look forward to serving you again in the future!

Warm regards,
Lxudcustomz

Rated 5 out of 5 stars

Seeing this duckie in the morning

Seeing this duckie in the morning , quick efficient and outstanding product and delivery .

Very professional and loved the duckie would defo recommend this site for all your car goodies :)🐥

September 10, 2023
Lxudcustomz logo

Reply from Lxudcustomz

Hi Hasmita

We're glad to have you as a customer at Lxudcustomz! Your feedback is invaluable to us, and we're delighted to hear about your experience with our products. Thank you for your support, and we look forward to serving you again soon!

Warm regards,
Lxudcustomz

Rated 5 out of 5 stars

Outstanding Business Model

The website is easy to navigate, and the people there are lovely. After accidentally ordering the wrong LED lights only realising when they arrived I contacted LXD and they could’ve easy said no as it is in their policy that they do not refund for if you select the wrong item. They instead allowed me to send back my wrong item in exchange for the correct one! They have quick replies and are willing to help, I cannot recommend them enough!

September 16, 2023
Unprompted review
Lxudcustomz logo

Reply from Lxudcustomz

Hi Talon,

We wanted to extend our gratitude for taking the time to leave a review and allowing us the opportunity to address and resolve your issue. Your feedback is incredibly important, and it helps us continually improve our products and services.

Thank you for choosing Lxudcustomz, and we look forward to serving you again!

Warm regards,
Lxudcustomz

Rated 5 out of 5 stars

duck

ordered a swinging duck and it’s very cool 😎 10/10 i do recommend lxudcustomz

September 15, 2023
Unprompted review
Lxudcustomz logo

Reply from Lxudcustomz

Hey there!

Thank you very much for taking the time to let us know about your experience! We are really glad you enjoy your new product.
we're committed to delivering the best products and service possible. It's customers like you who inspire us!

Best regards
LxudCustomz

Rated 5 out of 5 stars

Amazing services

Amazing services, great customer service.

September 12, 2023
Unprompted review
Lxudcustomz logo

Reply from Lxudcustomz

Hi Tom,

We really appreciate our customers so thank you so much for taking the time to share your positive experience with us.
Your kind words and appreciation fuel our passion for what we do!

Kind regards
LxudCustomz

Rated 5 out of 5 stars

Less than 24 hours!

I dm’ed yesterday saying I needed a case for my key and within 24 hours it was up on the website for purchase (and on sale!!) The Lxudcustomz website is really easy to use. You can search for products for specific make and model of cars which makes it super easy, finding what you’re looking for, or if you're just browsing to see what you can get for your car. Great service. Great products, great price, what more could you ask for? Lxudcustomz for your car products 100%

September 12, 2023
Unprompted review
Lxudcustomz logo

Reply from Lxudcustomz

Dear Callista

We are absolutely delighted to read your fantastic review! 🌟 Thank you so much for taking the time to share your positive experience with us.

Your kind words and appreciation fuel our passion for what we do, and they serve as a reminder of why we're committed to delivering the best products and service possible. It's customers like you who inspire us to continuously strive for excellence.

Warm regards,
LxudCustomz

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