Lylas Stitches Reviews 

63
TrustScore 1.5 out of 5

1.4

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Review summary

Created with AI, based on recent reviews

Evaluating 26 reviews, most reviewers were let down by their experience overall. Many people found that the products received were of poor quality, often made from cheap materials like polyester, and did not match the descriptions or images on the website. Customers also reported issues with incorrect sizing and discovered that items were often manufactured in China, despite the website implying UK origin. Reviewers consistently faced significant difficulties when attempting to return items or obtain refunds, often encountering non-existent return addresses or being told returns were not accepted. Some people were dissatisfied with the refund process, as companies sometimes offered only partial refunds or replacements, and customers were often expected to cover high return shipping costs to China.

What people talk about most

Product

Clients share negative opinions on product quality, with many reviewers expressing disappointment that items... See more

Quality

Reviewers mention negative feedback about quality, with many stating that the clothing is of very poor... See more

Refund

Reviewers highlight negative aspects of refund, with many consumers reporting significant difficulties in... See more

Return policy

People report significant frustration and difficulty with the return policy, often citing impossible or... See more

Website

Consumers find the website to be misleading, with many feeling drawn in by its presentation but ultimately... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Just a bad experience overall, terrible quality, over priced for the quality, followed the size chart? Why, the measurements are not the same. Dress didnt even look like the picture. Address they pr... See more

Rated 1 out of 5 stars

I was so looking forward to my delivery but I was so disappointed. The material was a cheap polyester. Pockets almost under armpits. Label saying made in China the website leads you to believe made in... See more

Rated 1 out of 5 stars

This manufacturer in China (Yunling-lingwen) is going under the name Northline Studio in Canada. Website identical (Northline Studio.com) to Lyla’s Stitches with claims of Canada owned and 30 day mone... See more

Rated 1 out of 5 stars

One star review is too generous. SCAM! Wasted too much energy trying to return poorly made dress to a bogus address. May they all rot in hell whilst wearing their cheap polyester clothing


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1.4

Bad

TrustScore 1.5 out of 5

63 reviews

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1.4

All reviews

(63)

17 reviews in the last 12 months

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Rated 1 out of 5 stars

I’ve had a very unsatisfying…

I’ve had a very unsatisfying experience. Beware of the only 14 days return policy that requires you to pay shipping costs to China. Plus, the sizing of the garments was inaccurate, so unless ordering a size or two up, your selection won’t fit, and then you’re scammed. Do not purchase from this seller.

July 1, 2025
Unprompted review
Rated 1 out of 5 stars

Total SCAM

Sent me a dress not remotely like what I ordered and expected me to spend the money to return it to CHINA. It's a total scam.
Address:
Name: Yunling-lingwen
Address: 2F, Building 7, Baicai Science Park, Niushan Woling Industrial Zone, Huijing Road, Dongcheng Street, Dongguan City, Guangdong Province
Yunling Warehouse
Zip Code: 523000

June 30, 2025
Unprompted review
Rated 1 out of 5 stars

If I could give 0 I would

If I could give 0 I would. Ordered a dress at £48. Supposedly shipped from China though this is not where it says in the promotional blurb. No dress has arrived. I think I can safely say I have been scammed.

June 1, 2025
Unprompted review
Rated 1 out of 5 stars

I made a purchase

I made a purchase. It has been 2 months and the tracker is saying that it is still in LA, California since early May, 2025. They said they can't refund my money and I also haven't receive my purchase!! Now what do I do? At this point, I would say don't waste your money.

April 29, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

Avoid at all costs. I was expecting 3 linen dresses, instead I received 3 polyester and elastane dresses, way too small and nothing like those I thought I had ordered.

June 28, 2025
Unprompted review
Rated 1 out of 5 stars

Fully concur with other reviewers

Fully concur with other reviewers. Awful company, awful products. I tried to cancel my order less than 2 hours after ordering. On their website it says you can cancel within 12 hours. They ignored me and sent the items anyway. They're poor quality, badly made, look nothing like the photos in the advertising and are several sizes too small. I'm just waiting for 15 days to pass so I can ask my bank to charge it back. AVOID.

June 21, 2025
Unprompted review
Rated 1 out of 5 stars

Rip off company

The dress I ordered took weeks to arrive. When it finally arrived it was very poor quality, it was supposed to be cotton but was a nasty shiny polyester. No way would have fit, it was 2ft too long.
Tried to return but they kept sending emails offering a partial refund. Apalling.

June 26, 2025
Unprompted review
Rated 1 out of 5 stars

I truly think this is a scam company

I truly think this is a scam company.

As many others have said, their sizing advertised on their website is vastly different to what will arrive. The dresses I ordered are maybe 3 or 4 sizes smaller than advertised.

They will not offer a refund unless you pay for shipping and customs back to China. The auto generated messages seem friendly, but I think they're AI written, and don't acknowledge that their information is incorrect.

I normally check reviews of companies before I order from them, and I'm frustrated I didn't this time! Also, now I look more carefully at the images they use to market the product, they're all AI generated.

I'd really avoid this company.

June 16, 2025
Unprompted review
Rated 1 out of 5 stars

DREADFUL....AVOID!!!!!

Pity I have to give 1*.....I would have given 0* if possible.
Cheap tat from China and which bears no resemblance to the clothes advertised.
I feel well and truly conned....and will now try and recover my money through my credit card company!

June 25, 2025
Unprompted review
Rated 1 out of 5 stars

Do not order from Lyla’s Stitches

The dress I ordered was not as advertised (handstitched) and was made of low quality fabric. The size (2xL) was way too small and would have passed for a medium in US. I’ve tried to return the item but the response twice has been thst they will provide a percentage off the price paid for the unwanted dress and 50 percent off the cost of another dress. I advised that I do not want a dress and want to return the dress for a full refund. Still no instructions on where to send the dress.

June 9, 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT ORDER FROM THIS COMPANY

DO NOT ORDER FROM THIS COMPANY. The 'tummy covering' dresses are a joke. They are sized for a petite woman and not large size as advertised. They come from China and take way longer than also stated. And after ordering four dresses - only received one of them and then i received an email stating "your order has been delivered"! Charging back this purchase with my credit card company!!

June 23, 2025
Unprompted review
Rated 1 out of 5 stars

Awful quality

Awful quality. One item did not arrive. Returns / refunds policy is outrageous. Online shoppers be very careful- total waste of money. They haven’t even refunded for the item that never arrived.

June 22, 2025
Unprompted review
Rated 1 out of 5 stars

A whole lot of no--shipped from China, bad fabric, etc.

The fabric is thin and feels like cheap pajamas and the sizing is way off. I bought dresses that were advertised for plus size and what I bought was inconsistent and honestly, the style wasn't cute.

On top of it all, the marketing I got was a cute lady named Lyla who was making dresses, but the dresses were actually shipped from China. Had I known that, I would not have ordered at all.

June 19, 2025
Unprompted review
Rated 1 out of 5 stars

Very thin and see through fabric

The description sounds wonderful, but the dress I received is so flimsy and see through that I can't even wear it. I also thought I was buying from an Australian company, but it came from China.

June 19, 2025
Unprompted review
Rated 1 out of 5 stars

The dress I ordered was not the dress I…

The dress I ordered was not the dress I received.the sizes are small and it came with 4 criss crosses that didn't even fit a cross my chest.Do not order from this company it's says handmade but comes with a tag from china disappointed I paid $84 for a piece of shit so called dress b for my sons wedding

June 18, 2025
Unprompted review
Rated 1 out of 5 stars

I guess I fell for it

I guess I fell for it. I now believe the images are AI generated. The clothes are not as shown. The fabric is cheap and thin and the items are not wearable. Returns are a joke.

June 13, 2025
Unprompted review
Rated 2 out of 5 stars

Sadly - not at all what was advertised.

Sadly, the “made in uk in my garage” is not backed up by the buying experience and is misleading advertising. As said in previous reviews, low quality fabric, supposed to be plus size, but no give in fabric and sizing completely inaccurate. Came from China and will be prohibitively expensive to return. So buyer beware and I’d say avoid.

June 10, 2025
Unprompted review
Rated 1 out of 5 stars

Is Lyla a Betty Crocker?

Is Lyla a real person, or a "Betty Crocker?" Website states she "makes everything in her cozy garage," but my dress came from China. Website description says "cotton/linen blend," but dress is 100% polyester. Sizing is MUCH smaller than website states. Return policy is awful - best I can receive is 20% of purchase price, as I am not interested in a "50% off gift card for another purchase." Will not purchase from Lyla again. :(

June 7, 2025
Unprompted review
Rated 1 out of 5 stars

Don't order from this company!

Ordered a dress that was labeled as Casual Loose Tummy Covering - Dublin dress. Thinking it was polyester and stretchy I ordered it. It is not stretchy nor is it loose fitting! Their website says, "Satisfaction Guaranteed. All items come with a lifetime guarantee. If you for some reason don't love it, return it for a full refund." What they don't tell you is that you'll be sending it back to an international address and you'll be paying to send it back! Once I contacted them about sending it back, they instead offered me a discount on another purchase. I told them no. They again offered me another discount. Again, I said no. Finally they offered me a discounted refund. I paid $49.95 and was only refunded $34.97! I will never do business with this company again!

May 26, 2025
Unprompted review
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