Lymow Reviews 119

Created with AI, based on recent reviews

Considering 103 reviews, most reviewers were somewhat happy with their experience overall. Many customers are very satisfied with the product, highlighting its effectiveness in maintaining their lawns and its ability to handle complex gardens and steep hills. The product is often described as easy to set up and use, with some users finding it to be an excellent robotic mower. Some consumers also appreciate the robust build of the machine and its customizable features. However, a significant number of people express dissatisfaction with the customer service, citing slow response times and a lack of support. There are reports of products arriving defective or malfunctioning shortly after use, with issues like charging problems, firmware bugs, and units stopping entirely. Many customers also mention the absence of real-time support and the frustration of waiting weeks for a reply, leading to a stressful resolution process.See more

Reviews shaping this summary

It is essentially a beta product sold to the public, but without being informed that it is. The hardware and software need considerably more research and development before this will be a quality prod... See more

It took some time to get help. Probably because of the success of the product. The help I received afterwards was clear and helpfull and solved my update problem. I received several reasons why ot... See more

Verified

My Lymow experience has been very good. My lawn has never looked better. Support has addressed each question and concern.

A little slow (5 days including a weekend) in replying but very friendly and helpful when we finally made contact.