Lynor London Reviews 33

TrustScore 1.5 out of 5

1.4

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Review summary

Created with AI, based on recent reviews

Evaluating 33 reviews, most reviewers were let down by their experience overall. Many customers found the product quality to be very low, with items often arriving creased, poorly made, and not matching the images advertised on the website. People frequently reported issues with sizing, noting that clothes were either too big or did not fit correctly, despite ordering their usual sizes. The refund and return process was a significant source of frustration, with many struggling to get clear information or receive their money back, even when promised a 30-day money-back guarantee. Customers also mentioned that the company often delayed or avoided providing return details, sometimes blaming the customer or suggesting accessories to make them like the item. Additionally, some people discovered that returning items would require shipping them to China at their own expense, making the process costly and impractical.

What people talk about most

Product

Reviewers highlight negative aspects of product quality, with many describing items as poorly made,... See more

Quality

Reviewers consistently express strong dissatisfaction with the quality of items, often describing them as... See more

Refund

People report negative experiences with refund, with many customers expressing frustration over not receiving... See more

Return policy

Consumers find the return policy to be a source of significant dissatisfaction, with many reporting... See more

Website

Users describe negative interactions with the website, primarily due to discrepancies between advertised... See more

Reviews shaping this summary

Rated 1 out of 5 stars

My daughter ordered three dresses and it took several weeks to arrive. The quality of all three were very low with no lining at all. She has since returned the order on 4 Aug but received no refund. E... See more

Rated 1 out of 5 stars

Cheap, poor quality and badly fitting clothes which they will do everything to avoid providing return information for. I am so far 11 emails into an exchange where they are doing anything possible N... See more

Rated 1 out of 5 stars

I was impressed with the website,but horrified at what arrived, cheap, extremely creased clothes, and when I returned everything at my own cost, no returns labels, I have not been able to get any sens... See more

Rated 1 out of 5 stars

Unfortunately I am another one who has been scammed by this fake organisation. After almost a month after placing my order I have finally received my two items and as everyone else has stated, the qu... See more


1.4

Bad

TrustScore 1.5 out of 5

33 reviews

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1-star

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Rated 1 out of 5 stars

Absolutely vile company

Absolutely vile company. Sent completely the wrong item and are insisting i post it back to China and my own cost to issue a refund which I dont believe they will actually give if I do post it. Disgusting.

February 2, 2026
Unprompted review
Rated 1 out of 5 stars

Would pick no stars if could

Would pick no stars if could. Nothing arrived, they said incorrect address but no one bothered to check until I chased it. Then said I would have to wait for it to be returned to them by the courier for a refund to be processed. I argued if never delivered how can they charge me for it at all? Since then nothing and all email addresses bouncing and site seems to have been shut down. Don't touch with two barge poles.

June 1, 2025
Unprompted review
Rated 1 out of 5 stars

Don't order from this company

This company makes out it is London based so I order 3 lovely dresses thinking they would be with me with in a week. Nope 3 weeks later from China they arrived.
The dresses where to big and looked like a child had made them
I asked for a refund and how I could return them but they kept fobbing me off be tell me to but accessories with the dresses or to get them altered myself. Anyway in the end they agreed to give me 50% back of my money of which I haven't received so I'm out of pocket
Stay clear my advice

July 7, 2025
Unprompted review
Rated 1 out of 5 stars

Dont buy from them

Ordered 3 items in July. Wanted to exchange one of them for different size which they agreed to but it never came. Asked for a refund and they said the new item had been processed and they would chase it up, waited another few weeks but no item. Demanded a refund and never heard back. Going through bank now.

September 10, 2025
Unprompted review
Rated 1 out of 5 stars

Avoid at all costs

Avoid at all costs! Quality is extremely poor, I've been waiting for an exchange for over 3 months, they kept sending me extremely polite emails apologising, saying it's on its way to me etc...and just now I emailed to chase yet again, and apparently the email doesn't exist anymore.

September 10, 2025
Unprompted review
Rated 1 out of 5 stars

It's the same story

It's the same story. Don't get fooled by this website, inferior clothes and ordered at the beginning of August arrived on the 20th August. Asked to return items but still on the that journey.

August 2, 2025
Unprompted review
Rated 1 out of 5 stars

Fraudulent on all levels

Fraudulent on all levels: fake claims of sales, stock and money-back guarantee on the service, parcels lost, refusal of refund and fake claims of reshipment of lost parcels (with zero compensation).
To avoid and to denounce. Just appalling.

July 17, 2025
Unprompted review
Rated 1 out of 5 stars

My daughter ordered three dresses and…

My daughter ordered three dresses and it took several weeks to arrive. The quality of all three were very low with no lining at all. She has since returned the order on 4 Aug but received no refund. Even though the company is now shut, Lynor London was aware, communicated and emailed my daughter the return form, thus, it should follow through and refund fully. It is disgraceful to take our hard earned money with no refund.

August 4, 2025
Unprompted review
Rated 1 out of 5 stars

SCAMM company—avoid placing an order!

I have received the items after 2 months! The quality is awful, and the material feels cheap—nothing like the photos on the website. I am still waiting a reply for my return request! Save your money and avoid buying from this company!

August 29, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible quality cheap material …

Terrible quality cheap material doesn't look like anything like the photos on website. When I insisted on returning it after a lot of to-ing and fro-ing I discovered was going to cost me more to return it to China! They then agreed to give me 30% refund and to keep the dress. I accepted it reluctantly. Do not waste your money!

August 13, 2025
Unprompted review
Rated 1 out of 5 stars

I was impressed with the website,but…

I was impressed with the website,but horrified at what arrived, cheap, extremely creased clothes, and when I returned everything at my own cost, no returns labels, I have not been able to get any sense from them. The parcel was tracked and delivered, I had to research a returns address, they offered exchanges but as I pointed out I ordered everything in the smallest sizes and they were much too big. Currently trying via my credit card company to get £175 refunded! bought via Paypal. please don't get conned!

July 18, 2025
Unprompted review
Rated 1 out of 5 stars

No stars

No stars. Chinese rubbish. Does not beat a resemblance to the images on line. No returns possible without spending a significant shopping cost to China.

Not operating within UK Consumer law.

Can’t believe I fell for this.

August 8, 2025
Unprompted review
Rated 1 out of 5 stars

Dreadful. Do not buy from this website. The returns and refunds process is…

The returns and refunds process is appalling! Not only are you kept waiting by the customer service team and asked to take photos why the garment needs to be returned- this takes 2weeks of frustrating emails. Then they ask you to accept a different item with a 30% refund. Finally having consistently requesting a full refund, I have now been given a return address in China at my cost of £12-30 posting and £12.50 customer fees! Total Scam and Rip off return and refund system non existent . This is not as advertised on their web site and contravenes UK trading standards and customer rights. Do not buy as material quality and fit/ sizing is of poor quality.

August 8, 2025
Unprompted review
Rated 1 out of 5 stars

Terrible quality

Terrible quality, the the cheapest lightweight transparent fabric. They make it really difficult to contact them. Email doesn't work and they only use messenger and say they've sent emails when they haven't. Make you return expensive tat to China.

August 6, 2025
Unprompted review
Rated 1 out of 5 stars

Unfortunately I am another one who has…

Unfortunately I am another one who has been scammed by this fake organisation. After almost a month after placing my order I have finally received my two items and as everyone else has stated, the quality is disgusting, they have no labels and look like they have been stitched up in some back-street sweatshop in China. I have thought of trying for a refund (fortunately I did not spend too much money) but am not sure it is worth my time. And it looks like they must have had a shipping arrived from China as I've noticed a lot of the reviews have come at the same time as mine. Really disgusting company - stay away!

July 29, 2025
Unprompted review
Rated 1 out of 5 stars

If I could give 0 stars I would

If I could give 0 stars I would. Total scam. Not based in the UK, but in China, long delivery time, not a few business days as promised. Fabric very low quality polyester, very poor sewing and construction. Very over sized. As many others have said, very bad quality, quickly sewn and nothing like the pictures. Yes probably are closing down after all of these reviews.

July 29, 2025
Unprompted review
Rated 1 out of 5 stars

scam do not buy

Cheap nasty fabric this company is dishonest as these dresses are not top quality sale items because the London shop is closing !!!its based in China!
Its a Scam
I am entitled to a full refund

July 28, 2025
Unprompted review

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