Lyons Bowe Solicitors - Shepton Mallet Reviews 237

Megan and her colleagues were always very helpful, responsive to queries and made the process as easy as they could.

I would not recommend or advise anyone to use this company. The the start of my property sail was April. 8th. And 16weeks later. Nothing has changed. We are still stuck at the beginning. The legal team. I was assigned. Is completely useless. Again this company. Is a waste of time

I cannot thank Lauren, Rhiannon and the team enough for their patience and support with drafting my will; what should have taken weeks took over 8 months due to my personal circumstances and they shown real customer service throughout by allowing me to complete the tasks in my own time, with appropriate reminders and check ins to ensure everything was okay and that the task was not forgotten about. This was a free service and they still represented themselves successfully and a real credit to the organisation. I would not hesitate to recommend the solicitors and will ensure for any future legal matters I will contact them again; only this time making sure I offer a reasonable response time!

Received great service from start to finish and have been able to get all information and questions answered to me very fast. 100% would recommend

Totally first class service from start to finish thank you

The team was really on the ball and ensured the house sale went through within 12 weeks. Really competent and would reply to emails quickly. I have sold a number of houses over the years and these were easily the best solicitors I have dealt with. There were couple of complex issues and they were on to them and sorted them swiftly.

Great experience. Always kept updated very professional staff.

Lyons Bowe couldn't be faulted. Superb & responsive communication, proactive, client focused, supportive and patient. Maisie and Tietia have been brilliant and have made the whole process of selling a property stress free (well nearly). They have been responsive when needed, and explained and provided assurance of the process. A stellar service. Thank you Lyons Bowe !

I highly recommend Faine Buckfield for her exceptional assistance with the exchange and completion of my house purchase. She was professional, efficient, and incredibly easy to work with throughout this important stage. Faine kept me updated at every step, explained everything clearly, and ensured all matters were handled smoothly and on time. Her attention to detail and reassuring approach made a potentially stressful process feel seamless and well-managed. I truly appreciated her responsiveness and dedication. If you’re looking for a solicitor who brings clarity and confidence to the exchange and completion process, Faine is a fantastic choice. Thank you!

I recently sold a property through Lyons Bowe and they were excellent. The documentation sent out prior to the sale is slick and easy to understand. The app for house sales is great as it helps you work through a to do list of actions and shows the sale progress. All the staff I spoke to throughout the sale were great. From my initial enquiry, I was contacted the same day to start proceedings whereas other Solicitor firms didn't even respond to my initial enquiries! Would highly recommend if you want a thorough and efficient firm.

We have recently completed the first part in the conveyancing process and Megan from the new instructions team was really helpful and quick at responding. We are now with the legal team and so far we are really happy with quick responses and helpful once again.

As has been written by many other users of this firm, it was unfortunately a terrible experience selling my property with this firm. While the lawyer assigned to me was polite and did seem to work long hours, this (for a myriad of reasons) did not translate into a satisfactory service, the service did improve once the file was passed to the completion team. I unfortunately could not recommend using them to purchase/sell a property.
My formal complaint was dealt with in a similarly unfortunate manner, with an air of sophistry regarding my documents they lost and the clear errors in service I raised. Leaving me no option but to escalate my complaint.

Communicative, responsive, driven, timely everything you'd want in a solicitor. They actually chased things before I had to chase them, and updated me before I asked!! The best solicitors I've ever worked with and the only ones I'll use in the future. Samantha and Faine where friendly and easy to contact and just got on and did thier job! The process was clear and followed. Honestly, it should always be this easy!!!

We are first time buyers in the UK so the process in the UK to purchase a home was completely new to us. Lyons Bowe guided us through what can be a very frustrating process due to the dependencies on the chain. They were very thorough in checking everything and explaining things to us to help us understand. We have now completed the transaction and are ready to move into our new home.

Great communication and experience. Very personable staff. I had Charlene Jones and Zoe Spencer through the stages of my sale & purchase who went over and above to get my property sold and a new one purchased in good time.

Would recommend!

Whole team was very helpful. Quick to respond and friendly. The app was also very useful to keep track of everything. Would use again

Imogen (Legal Assistant) is very prompt with her replies and made my experience very easy and seems to be very good at time management.

We have been very impressed by the way Robert in the legal team handled the'legal phase' of our sale and purchase. He has guided us through the process, dealt effectively and in a timely manner with each step, chasing responses from other parties where required, and has now handed our files on to the 'exchange and completions' team for the final stage.

As a first time buyer, the process was explained in a simplified way. All the updates were given in a timely manner. I found your app very useful where I could monitor progress. Whenever I had a question, there was always some to address it. I am happy to recommend you.

I have been dealing with Shryanthi Devi Maharaj for the purchase of a new property, she has been extremely helpful. I thank all of the team (but especially Shryanthi) for the professional approach, and helpful, very quick responses to any questions I have had.
I would not hesitate to recommend Lyons Bowe Solicitors