Lyreco UK & Ireland Reviews 

Ryan Banham the BDE is really helpful and also very prompt. It's always a pleasure to place and order with him. The delivery service is really good and the driver is always happy.

Always a great service, our accounts manager Natalie Watkins is so professional with great pricing and always gets back to you with a solution. We are not a big user of lyreco but we are treated the same as a large consumer

First new order with Lyreco Adam Smith asset to the Company helpful and friendly look forward to ordering with your Company again Thank you
Excellent service from ordering to delivery

I have used Lyreco for quite a few years now, and on a whole they are very good, especially my account manager Natalie Watkins, who has been very good all round, she is highly professional. friendly, consistently responsive, and a problem solver & my main delivery guy is also, very helpful, I have had a few damages on some of the deliveries but these are soon put right, and sometimes I do have problems, with back orders but customer services, keep me informed most of the time. Lyreco have a extensive range of products and Natalie will always go out her way to find something that's not in the products range, where possible

We have used Lyreco for our stationary for many years, we find their prices competitive and deliveries always arrive when stated. Our reps Ryan Pool and Nicola Kelly are friendly and knowledgeable and always on hand to help if needed (although we tend to order online as you can pop items in your basket as you need them then checkout at the end of the month). I would highly recommend Lyreco for all your office needs.

excellent prices and delivery, Kudos to Natalie Watkins, very attentative account manager.

We have used Lyreco for a while for both office supplies and PPE. My main point of contact is Natalie Watkins who deals with me on a one-to-one basis. Always helpful and a good ambassador for the Lyreco business. Recently had a query in reference to PPE and it was dealt with in a professional capacity and resolved quickly. Recommended.

Been using Lyreco for a few years now.
Awesome service, user-friendly website and our account manager Natalie Watkins is awesome! Very helpful and a pleasure to work with

Great B2B relationship and have no interest in using anyone else

Our representative Natalie Watkins, did a fantastic job in satisfying all our needs in remarkable time.
Outstanding service

Easy ordering from Portal and great support from Natalie Watkins who is always available should i have any queries.

Our experience with our account manager, Josh Mambo, has been outstanding. He is highly professional, consistently responsive, and an excellent problem solver.

Love the range products . Friendly helpful staff

I deal with Josh Mambo, he is extremely helpful and efficient, will go out of his way to find a good price for. Recommend him highly, Lyrico have an excellent person working for them.

very easy to work with,
all office needs can be found, and the prices are really good.
Josh Mambo is an excellent sales person, a call away to fix any questions left in mind.

Received an order that wasn't ordered by us or authorised by us.

Placing the order was easy and delivery was next day.

Josh Mambo is our rep and I can’t thank him enough.
Josh Mambo has been an outstanding account manager and is the main reason I’ve stayed with Lyrico. He’s always on hand to help, whether it’s adjusting prices or bringing them down as much as he possibly can. His customer service is excellent, and he’s always quick to sort things out.

Unfortunately, my experience with Lyrico itself has been very frustrating. It seems that every time I log in to place an order, the prices have changed and usually increased. This means I can’t simply place an order—I have to contact Josh, wait for him to amend the pricing, refresh the system, and then go back in to complete the order. It’s an unnecessarily time-consuming process that happens far too often.

If it wasn’t for Josh Mambo, I would have left Lyrico a long time ago. He goes above and beyond for his customers, but the pricing system really needs to be reviewed to make the ordering process much smoother and more consistent. For this reason I didn’t give 5 stars.

Really pleased with the overall service from Lyreco. We have been using Lyreco for approx. 18 months now, purchasing more and more items and this is thanks to our lovely Account Manager John Tepes, who is super helpful, offers competitive pricing, and understands our business needs. The Lyreco GO rewards are also a added bonus! As always, thank you John for all your help - it is great that we have an Account Manager who is so attentive.

As a new customer with Lyreco you would not expect
to be treated as if you had been dealing with them for many years, but to my surprise they have a great asset in the form of Mambo josh. My delivery had been misplaced and I really needed some of the items.
to my utter surprise my delivery arrived today with him in his car, he explained he was in the area meeting a new client and thought that I would appreciate a swift resolution to my problem. and I did !!!! What a star.