Supported by our own personal representative Suli Rehman who kept us updated throughout. Vast array of products. Cheapest prices sourced. Our specific needs catered for at every turn. Everything we co... See more
Company replied
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Supported by our own personal representative Suli Rehman who kept us updated throughout. Vast array of products. Cheapest prices sourced. Our specific needs catered for at every turn. Everything we co... See more
Company replied
We transitioned from multiple existing supplier to Lyreco - This was purely based on the support we received from Angela Smith (Telford). Her support from the initial meeting through to full transiti... See more
Company replied
After around an 18 month positive experience of Lyreco, standards have slipped. Our previous Account Manager Emma Jones was quick to reply to emails and was always on hand to answer any new product qu... See more
Company replied
Suli Rehman was my contract manager and whenever we needed something he could find it, saved a lot of time and money for us! Also an allround good guy, knew his stuff and good laugh. Always had ti... See more
Company replied
With 60,000 products across 18 product categories, Lyreco offers a comprehensive range of products and services to enable you to get everything you need for your workplace, consolidate your suppliers, and reduce your costs. In addition, our Lyreco Goodness philosophy is the driving force behind initiatives that are helping us to reduce waste and carbon, increase recycling, work towards a circular economy as well as generate green energy. This includes providing our customers with alternatives to many products, signified by our Sustainable Selection by Lyreco product labels. Lyreco is your partner in helping you achieve your sustainability and CSR goals. UK: www.lyreco.co.uk/en IRE: www.lyreco.ie/en
Written by the company

Next business day delivery on orders before 5:30 PM
Deer Park Court, Donnington Wood, TF2 7NB, Telford, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Always a great service from our Account Manager Debbie Howe and she is always willing to look at product options for us.

Reply from Lyreco UK & Ireland
Lyreco is a valued partner for us. They are always reliable, quick and professional. We will continue working with them and with our account manager Amarveer Singh who is helpful and accommodating!

Reply from Lyreco UK & Ireland
Emma Crocker has been absolutely fantastic in helping us set up our new account with Lyreco. From the very beginning, she’s taken the time to understand our venue and make sure we’re getting the right products to suit our needs, rather than simply trying to sell us everything.
Her one-to-one support throughout the entire process has been outstanding. She’s always been available to answer questions, offer advice, and guide us through each step, making it straightforward and stress-free
We couldn’t have asked for better support and would highly recommend both Emma and Lyreco. Thank you for making the whole experience so positive!
Alice- GM

Reply from Lyreco UK & Ireland
We've been using this stationery supplier for some time now, and have always received a good, reliable service, with the quality of the products being consistently high.
A special mention goes to my direct contacts Ryan Poole & Nicola Kelly, who have been incredibly helpful whenever we've had any queries or issues. Whether it's sorting out prices, resolving delivery concerns, or providing quick and professional support. It's reassuring to know there's someone responsive on hand.

Reply from Lyreco UK & Ireland
helpful account manager aj mohammed
good prices
fast delivery

Reply from Lyreco UK & Ireland
I use this company for ordering all our stationery supplies at work and their prices are very competitive and orders are received very quickly.

Reply from Lyreco UK & Ireland
Unfortunately, our first order with your company has not met our expectations.
The delivery was not made within the agreed schedule and we are still waiting for it. This can caused disruption to our operations. As this was our first experience with their service, it has created a negative first impression and has affected our confidence in the reliability of your deliveries.
We value dependable service, particularly when delivery times are critical. We hope this issue can be investigated and that appropriate measures will be taken to ensure future orders are delivered on time.
We look forward to seeing an improvement in their service moving forward.

Reply from Lyreco UK & Ireland
I have had the pleasure of working with Amarveer Singh as my Account Manager, and I couldn't be happier with the service he has provided. From the very beginning, Amarveer has been professional, approachable, and exceptionally knowledgeable. He has always taken the time to answer my questions thoroughly, explain every step clearly, and ensure I felt informed and supported throughout the process.
What stands out most is Amarveer's dedication to delivering outstanding customer service. He is always responsive, proactive, and genuinely committed to finding the best solutions. His attention to detail, reliability, and willingness to go above and beyond have made every interaction smooth, efficient, and stress-free.
It has been a pleasure working with Amarveer Singh, and I truly appreciate the level of care and professionalism he brings to his role. I would highly recommend him to anyone looking for an Account Manager who is knowledgeable, dependable, and genuinely cares about providing an excellent customer experience. Thank you, Amarveer, for your continued support and exceptional service.

Reply from Lyreco UK & Ireland
Having dealt with Lyreco for some time now I cannot fault the experience. Easy navigated site to peruse your needs. Items are delivered next day, prices are very competitive. Any queries Natalie Watkins is always on hand to help with a wealth of experience. Would definitely recommend and would not consider shopping elsewhere.

Reply from Lyreco UK & Ireland
Marked improvement over previous ordering experience, and I appreciate the effort made in fixing the mistakes of the previous order i.e., exchanging products and delivering missing items.

Reply from Lyreco UK & Ireland
Been with Lyreco for 20 years, wouldn't go anywhere else. Website easy to navigate. Customer care team friendly and very helpful. Our account manager, Sarah Coulson, goes above and beyond and exceeds expectations. Excellent service all round.

Reply from Lyreco UK & Ireland
Easy to place an order, with a very speedy delivery every time. Our account manager, Amarveer Singh, is extremely helpful, always follows up promptly, and goes above and beyond to ensure everything runs smoothly. Excellent service all round.

Reply from Lyreco UK & Ireland
The company provides reliable services and is a trusted supplier for our business since 2021. The ordering process is smooth, deliveries are always on time, and the quality of service is excellent. Our account manager, Natalie, is professional, compassionate, and always happy to help. We truly value the excellent support and highly recommend this company.

Reply from Lyreco UK & Ireland
I am new to using Lyreco but can't fault them. Amazing item selection, quick delivery and great prices.
My point of call is Debbie Howe, who is extremely knowledgeable, friendly and very helpful.
I would highly recommend them for all your needs.

Reply from Lyreco UK & Ireland
great service from our rep Natalie Watkins

Reply from Lyreco UK & Ireland
The service from Lyreco is excellent, staff are friendly and knowledgeable. Only thing that lets them down is the time it takes to to speak to one of the customers service people

Reply from Lyreco UK & Ireland
Jodie intervened to enable me to place orders.

Reply from Lyreco UK & Ireland
Our point of contact Debbie has been so helpful. Anything we need or have asked for she has been able to provide. I would highly recommend.

Reply from Lyreco UK & Ireland
would like to recognise Natalie Watkinsfor their outstanding performance and support throughout our partnership.
Their commitment to delivering exceptional service has consistently exceeded expectations. She has demonstrated reliability, professionalism, and a proactive approach in all aspects of their work. Deliveries have been consistently on time, communication has been clear and responsive, and any challenges have been addressed quickly and effectively.

Reply from Lyreco UK & Ireland
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