Lyric Dance School, Ballet & Performing Arts Reviews 

11
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TrustScore 3.5 out of 5

3.5

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Company details

  1. Ballet School

Written by the company

Lyric Dance School London is a professional private Ballet and Performing Arts school. We provide Baby Ballet, Kids Ballet, Freestyle, and Performing Arts classes for ages 2-12 year old children. We have multiple locations around London in Kingston Upon Thames, Stratford and Newham, and Wood Green. Our Ballet classes are for a wide range of ages and abilities. Our performing arts classes have a fun mix of dance, singing and drama and are extremely popular. All of our our Teachers have top qualifications and amazing industry experience. Our School also offers official exams with the IDTA governing body, with certificates, and we hold a grand annual stage show with gorgeous costumes for the children. Book your trial lesson online from our website


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3.5

Average

TrustScore 3.5 out of 5

11 reviews

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3.5

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(11)

10 reviews in the last 12 months

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Rated 1 out of 5 stars

When I raised a concern to Anastasia

When I raised a concern to Anastasia, it was handled badly. Parents deserve to be listened to, not made to feel like the problem. Management needs to rethink how it deals with feedback. Extremely unprofessional.

October 3, 2026
Unprompted review
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Reply from Lyric Dance School, Ballet & Performing Arts

Dear Chloe,

Thank you for sharing your feedback.

We take all feedback from parents and families very seriously. However, we have been unable to identify you as a current or former parent or student of Lyric Dance School, or locate any record of the concern or interaction described in your review.

We genuinely care about our students and families and are committed to providing high-quality dance tuition in a positive and supportive environment. We always welcome open communication and encourage parents to reach out to us directly if they have any concerns.

If you have had an experience with Lyric Dance School, we would sincerely appreciate the opportunity to understand your concerns and look into the matter further. Please feel welcome to contact us at info@lyricdance.com

Kind regards,
Lyric Dance School Management

Rated 5 out of 5 stars

You are a wonderful school!!

We have been part of this wonderful school for 3 years now and it has been an incredible journey.My 8 years old daughter attends the ballet classes and she is absolutelly thrilled.The ballet teacher,Miss Anna, is professional,patient and truly inspiring.We have also enrolled in the drama class and Miss Freya is fantastic.We've seen such amazing progress in our daughter's confidence and expression.It's a joy to see her so excited about every session.I highly recommend this school for its warm environment and dedicated staff.

January 12, 2026
Unprompted review
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Reply from Lyric Dance School, Ballet & Performing Arts

Dear Marinela, Thank you so much for your amazing review! We’re thrilled to hear that your daughter has been enjoying her ballet and drama classes over the past three years. Miss Anna and Miss Freya truly put their hearts into teaching, and it’s wonderful to know their dedication has helped your daughter grow in confidence and expression. Seeing our students excited and thriving is exactly why we do what we do. We’re so grateful to have your family as part of our school and deeply appreciate your recommendation!

Rated 4 out of 5 stars

We love Mrs Anna!

My daughter (4) adores her teacher, Mrs Anna. She is a very encouraging teacher who manages to make lessons lots of fun whilst still maintaining order in a class of excited 4 year olds. No easy task! We love that Lyric Dance put on shows every couple of years for the children to show what they have learnt but the organisation of these events can be quite chaotic.

January 12, 2026
Unprompted review
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Reply from Lyric Dance School, Ballet & Performing Arts

Thank you so much for your thoughtful review! We’re delighted to hear that your daughter adores Mrs. Anna and enjoys her classes—keeping a group of excited 4-year-olds engaged and happy is definitely a special skill, and she does it wonderfully. We truly appreciate your feedback regarding the shows; we’re always looking for ways to improve the organisation so that these events are as smooth and enjoyable as possible for both children and parents. We’re so glad your daughter is enjoying her ballet journey with us!

Rated 5 out of 5 stars

Great Dance School

We've had a very great experience with Ballet lessons at Lyric Dance School. My daughter looks forward to Saturday classes with Mrs Anna

December 13, 2025
Unprompted review
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Reply from Lyric Dance School, Ballet & Performing Arts

Thank you so much for your kind words! We’re thrilled to hear that your daughter looks forward to her Saturday classes with Mrs. Anna. It’s wonderful to know she’s enjoying her ballet experience, and we’re so happy to have your family as part of the Lyric Dance community!

Rated 5 out of 5 stars

My 2.5 year old girl attends Tippie…

My 2.5 year old girl attends Tippie Toes and our teacher is called Miss Valentina. She is great and able to connect with a group of young children. I know someone wrote below that some adults filmed their children during the session. I just wanted to mention that Miss Valentina is very strict on this and won't allow any recording/photos during the session which is great (we once had a grandparent who took photos of their grandchild and Miss Valentina kindly let them know it's not permitted). We have so much fun during the session, it goes by so quickly.

December 20, 2025
Unprompted review
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Reply from Lyric Dance School, Ballet & Performing Arts

Thank you so much for your thoughtful review! We’re delighted to hear that your little one is enjoying Tippie Toes with Miss Valentina—she truly has a wonderful way of connecting with young children and making each session fun and engaging. We really appreciate you highlighting her approach to ensuring a safe and focused environment, and it’s great to know the sessions feel like they fly by. We’re so glad your family is enjoying the experience with us!

Rated 5 out of 5 stars

the best choice for a child

My daughter attends Ms. Valentina's classes and is very happy. I also see the progress she's making and I'm incredibly impressed by how much heart and work Ms. Valentina puts into making sure children feel happy and eager to learn new things in ballet. As a parent, I'm thrilled that we chose this school for our daughter.

January 12, 2026
Unprompted review
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Reply from Lyric Dance School, Ballet & Performing Arts

Thank you so much for your wonderful review! We’re thrilled to hear that your daughter is happy in Ms. Valentina’s classes and making such great progress. She truly puts her heart into every lesson, and it’s so rewarding to know that her dedication helps children feel excited and confident in their ballet journey. We’re delighted to have your family as part of our school!

Rated 5 out of 5 stars

I want to thank Ms Hannah for her…

I want to thank Ms Hannah for her amazing spirit and enthusiasm as a ballet teacher to my daughter.

January 12, 2026
Unprompted review
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Reply from Lyric Dance School, Ballet & Performing Arts

Thank you so much for your kind words! We’re thrilled to hear that Ms. Hannah’s enthusiasm and spirit have made such a positive impact on your daughter’s ballet experience. She truly loves inspiring her students, and it’s wonderful to know that comes through. We’re so grateful to have your family with us!

Rated 5 out of 5 stars

Excellent and fun ballet classes

Phoebe absolutely loves her ballet classes with Miss Kate and has really grown in confidence over the past year. They are well structured so that they are fun and engaging while still teaching the children core elements of ballet. Miss Kate manages to hold the attention of a full class of 4/5 year olds, which is no mean feat.

January 12, 2026
Unprompted review
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Reply from Lyric Dance School, Ballet & Performing Arts

Thank you so much for your lovely review! We’re thrilled to hear that Phoebe loves her classes and has gained so much confidence over the past year. Miss Kate truly has a talent for making lessons fun, engaging, and educational, even with a full class of energetic 4- and 5-year-olds. It’s wonderful to know her dedication is making such a positive impact—thank you for sharing!

Rated 5 out of 5 stars

Fantastic school and Ella loves her…

Fantastic school and Ella loves her ballet class with Miss Valentina. She is very dedicated with the kids and I will totally recommend it to people looking for ballet classes.

December 19, 2025
Unprompted review
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Reply from Lyric Dance School, Ballet & Performing Arts

Dear Venita, Thank you so much for your lovely review! We’re thrilled to hear that Ella loves her ballet class with Miss Valentina. She is truly dedicated to nurturing every child’s love for dance.

We really appreciate your recommendation and look forward to welcoming more children to Lyric Dance & Drama School!

Rated 1 out of 5 stars

Chaotic, negligent, and utterly incompetent.

This school is an absolute disgrace and should not be trusted with children. The way it is run is beyond unprofessional — it is chaotic, negligent, and utterly incompetent. Staff clearly have no idea what they are doing and are completely incapable of handling concerns or basic responsibilities.

Escalating issues to the principal, Anastasia, was pointless and deeply unpleasant. She is passive-aggressive, dismissive, and shows zero compassion or emotional intelligence. Her attitude toward parents and children alike is cold, uncaring, and completely inappropriate for any educational setting. Someone like this should not be leading a school, let alone one responsible for safeguarding children.

Safeguarding standards were appallingly poor and frankly alarming. The lack of knowledge, training, and awareness among staff puts children at risk. This is not a minor issue — it is a serious failure that should concern anyone considering enrolling their child.

This is one of the cheapest performing arts schools you can attend, and it shows in every possible way. You get disorganisation, chaos, and substandard care — nothing more. Unless you are happy to tolerate constant hustle, confusion, and a complete absence of professionalism or duty of care, avoid this place entirely.

Update:
The school’s response to this review is incorrect and misleading. The issue was not misunderstood — it was repeatedly raised and repeatedly ignored. A parent was allowed to sit in the classroom taking photos and live-streaming the session to family in Italy. I politely and reasonably asked that my child not be included in any photos or live streams, especially to people I do not know. This is my legal right as a parent.

Despite this, the class teacher continued to allow this behaviour on a weekly basis. Parents regularly took photos and videos inside the classroom, even though the school’s own rules state that parents should not be present during classes. This was completely contradictory and demonstrated a total lack of control and safeguarding awareness.

When I raised the issue with Anastasia, an apology was given, but I was then bizarrely asked to write a letter of apology to the other parent — an unacceptable and inappropriate request, given that my concern was about my child’s privacy and safety.

This school is run with no structure, no consistency, and no regard for basic safeguarding or parental rights. It operates more like a chaotic marketplace than a professional educational environment. Families considering this school should think very carefully before entrusting their children to an organisation that so clearly disregards boundaries, policies, and child protection.

November 1, 2025
Unprompted review
Lyric Dance School, Ballet & Performing Arts logo

Reply from Lyric Dance School, Ballet & Performing Arts

Dear Schalanda,

We take the conduct and safety of our school community extremely seriously. Following your repeated aggressive behaviour towards another parent, as well as inappropriate and disrespectful interactions with our staff, we must clarify that such behaviour is not acceptable at Lyric Dance & Drama School.

In accordance with our zero-tolerance policy regarding abusive or inappropriate conduct towards any member of our community, your participation in the school has been formally discontinued.

We wish you and your family well moving forward.

Rated 1 out of 5 stars

Unprofessional dance school

Unprofessional dance school. My daughter didn’t enjoy the class and has left since beginning of June next month later they still taking money from my account and have been inform because of the school term will until August so I do understand that. Today is September but still taking my money from my account???? When I messaged the school no reply nothing…..

Be careful of this school

September 1, 2025
Unprompted review
Lyric Dance School, Ballet & Performing Arts logo

Reply from Lyric Dance School, Ballet & Performing Arts

Dear Milky Moomoo,

Thank you for your feedback. We’re very sorry for the frustration caused by the continued charges for your daughter’s classes.

The classes were cancelled on our side in June, but due to a technical issue with the Class4Kids system, the charges were unfortunately still applied. We have raised this with them to ensure it doesn’t happen again.

We can now confirm that the charges for July, August, and September have been fully refunded, and no further payments should be applied. As a gesture of goodwill, we would be delighted to invite your daughter to attend any of our classes free for one month — either Ballet or Introduction to Performing Arts on Saturdays.

We always strive to provide the highest standard of service and truly appreciate your feedback.

Warm regards,
Anastasia
Principal, Lyric Dance

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