m00nshot Reviews 127

The quality of the tee shirt I ordered was garbage for the price. The shirts do rub on the small side. I love the logo of the old baseball team. It was a gift for my adult son but because of the inferior quality - and I ordered the “upgraded” material - I cannot give it to him with a good feeling.

We ordered three shirts and loved the unique designs. However, one shirt was too small and we wanted to exchange it for a larger size. Their website does indicate that the shirts run small--our bad. So we were willing to pay for shipping. We found that the only way to contact them was through their website and four queries went unanswered. We seem to be stuck with the shirt now.
Update: m00nshot kindly replied to this review. I was then able to reach them through "store at m00nshot.com" email and they sent me a new shirt of the correct size.

Great quality shirts and design, and awesome customer service (fast, and very happy with the outcome). My only issue is I didn't love the men's fit as it was different from other standard men's cuts in a way that didn't flatter me...but I'm female (I generally prefer the men's cut to the women's). For men, it's perfect. And there was zero hassle in returning it, so it's all a win.

Easy ordering and great customer service.
My order came super quick and i found i ordered the wrong size. m00nshot customer service responded quickly and corrected the ordered
Love my sweatshirts!

It's so hard to find unique items in today's big box world, so when I found Moonshot, I was beyond giddy. The 80's shirts, in particular, are my favorite. So much so, that my Lane Myer shirt was starting to wear (no fault of the shirt.. I have small children who tug and pull), and I needed another. When I bought the 2nd one, it was much larger than the original. I'm not sure why. And when I went to exchange for a smaller size, they just said to keep the old one and they'd send a new size. Woot! So now I'll use the other for my sister's gift. Great service all around. Thanks, ya'll!

The quality and variety of shirts is great! Customer service was very responsive and helpful when I accidentally ordered the wrong shirt size recently. I highly recommend m00nshot!!

This is one of the few websites that I get T-shirts from. Customer Service has been amazing and the quality of the material is exactly what I would want. They are the best, and they have a forever customer!best

I ordered my shirts 2-weeks ago, then received email 2 days ago thanking me for my order and if I was happy with the order and if I would leave a review?

The problem is I have never received my shirts.
I have sent 2 requests through their website for help since receiving the email 2 days ago about my order and have received no reply yet unfortunately.

I'm going to give them one more day to contact me then will dispute the charge on my credit card.

So sad because M00nshot looked like a really cool company and I wanted to order more shirts..

I accidentally ordered the wrong shirt sizes, so when they arrived, I emailed Moonshot to see if they could replace them with the correct sizes. Anthony got back to me very quickly and said, “don’t worry about it”, and he sent me the shirts I meant to order, and told me to keep the incorrect shirts. This was absolutely great customer service.
Thank you Anthony and Moonshot!

I realized I ordered the wrong shirt, so I emailed moonshot to see if they could cancel the order and replace with the correct shirt. They got back to me immediately and said, “don’t worry about it”, and they sent me the shirt i meant to order, and told me to keep the other shirt. What a great customer experience, it blew me away. Thank you moonshot!

The company is great, the shirts are comfortable and fit to the body which, I like. The selection they have is wide open and I hope they come out with more. This is where I will always shop!

I ordered a Large but it was too small so they’re sending an XL and letting me keep the Large…all free of any additional cost. Great customer service, and I received a response to my inquiry the same day!

Update: sellers website is down , but was ableto contact then and they are sending the correct sized shirt. It was for a birtdhay gift, so that was a bummer.

Sent the wrong size shirt and now they're no where to be found. Website is no longer up and they're not responding to emails to return. And tshirt was $40 with shipping that I can't wear Crazy

Did your website move or are you out of business?

I found this site by accident..browsing, looking for a cool tee shirt for a die-hard baseball fanatic for a birthday present...AND FOUND EXACTLY WHAT I NEEDED. I got 2 shirts of now defunct New England teams. However when they arrived one was the wrong size. Anthony S at M00nshot was the best!! Quickly resolved...great place for birthday and holiday gifts...got it bookmarked!!!

Great merch, great shipping (way faster than their 10-14 day estimate) and super great customer service. My first experience with Moonshot has been top-notch and I will be visiting again!

I accidentally put the wrong delivery address for my order. I reached out to customer service and got really quick responses. Anthony S was awesome in helping resolve my issue! I haven't yet received my purchase, but based on the customer service alone, I am a fan!!

I accidentally ordered the wrong shirt and I reached out immediately and asked if I can switch shirts before it shipped. Within 24 hours I had a response that they would give me what I meant to order with no charge. This is by far the best customer service I have ever received. I will be ordering from them again very soon.

I ordered some shirts for my husband for Fathers Day. He went to WMU and its not always easy to find Kalamazoo shirts. He apparently got excited over the availability and forgot to change the size from S to XL. After I placed the order I recognized the error. I contacted CS. Unfortunately the shirts had already shipped. m00nshot immediately resolved the issue and he will soon be sporting his new gear. Thanks for being an awesome company. We will be ordering new shirts soon and have recommended you to several friends. Stay great

$12 to ship 3 shirts on 10-14 day delivery is highway f***ing robbery. I got 15% off but ended up paying over $20 in shipping and tax. And don't give me the "times are hard" crap because they're hard for us too, if you hadn't noticed.