It was Great working with Ivy Long of M2Host , support department in resolving my website issue. Regards Simon fro Kenya
Company replied
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It was Great working with Ivy Long of M2Host , support department in resolving my website issue. Regards Simon fro Kenya
Company replied
M2host has been amazing even when things were not working out, I was able to resolve my issues via live chat by SARAH and trully appreciate how fast and effective she was helping me to get my website... See more
I would not recommend these jokers, I have the payment setup on PayPal to pay them on every billing date. I'm guessing that because there are different days in the month they get paid a day late and t... See more
Company replied
hosting good. but when it comes to payments , it was bad over the years always disscussing over billing. now when cancelld accouunt , and even cant access now ,it shows no ac exist --pls create new... See more
Reliable web hosting & domain name registration. Start your website with M2Host. 24/7 support.
United States
Replied to 60% of negative reviews
Typically replies within 24 hours
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I had a chat with M2 host operator Kelsie. She was quick and helped me instantly
I use M2host for a long time and they always available to help me. I recommend
Awesome and very professional thanks Thomas
thank you support center (KELSIE SMITH).. I could NOT MY WEB SITE but I can see it,
Great Support that i have just been given by Gregory staff at M2host.
The Support was on troubleshooting login on my website (theretreatkenya.org) which i still support as a third party so you also make our support to be realized as Great Work by my client and also your service for hosting and client support to be Excellent and be relied upon.
Good services and resolve problem so quick. Thanks for the help.
For many years now , I have experience the support this company offers and I really believe exceeds expectations , even with other companies that say they have support , I get my problems resolve really fast
Kelsie is so kind and has great patience, My issue was resolved, in just a few minutes. Highly recommended M2host support and Kelsie.
Kelsie was professional and quick in solving a login issue - very much appreciated!
Very nice and quick response and solved the issue.
She's the most value worker, she solve my problem in a few minutes and she was gentle in every moment.
Kelsie was very helpful in identifying and resolving the issues i was having with my website .
Kelsie is an expert, kind and fast operator that understands the website's problems very fast and solves them.
Thanks Kelsie
Got great service from Kelsie to resolve my issue
good support specially with Kelsie, Gary, and 2 others I do not remember the names
like always great support. Charles was great and patient
I paid for the domain renewal on 3rd April, on 29th April my domain was taken down and I keep hearing for 4 days that they are in the renewal process and no ETA given or details on why service was down though it was paid a month in advance. It is terrible to be in this state as a customer as my business is impacted by this issue!
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