The M6 Bed Warehouse Reviews 165

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and non-pushy approach, making the selection process pleasant and informative. People are very satisfied with the products, often highlighting the quality and comfort of their purchases. The service, from in-store assistance to delivery and installation, is frequently described as exceptional, efficient, and professional. The delivery service is particularly commended for its speed, punctuality, and the politeness of the delivery teams, who often go above and beyond by assembling beds and removing old mattresses and packaging. While most orders proceed smoothly, some customers experienced minor issues with order details, though these were generally resolved to their satisfaction.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being helpful,... See more

Product

Users describe positive interactions with the product. Customers are consistently happy with the quality and... See more

Service

Clients share positive opinions on service, consistently praising the helpfulness and professionalism of the... See more

Delivery service

Customers consistently report positive experiences with delivery services. Many praise the efficiency and... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers mention their order numbers, indicating... See more

Reviews shaping this summary

Rated 5 out of 5 stars

On entering the M6 Bed Warehouse in Winnington, my husband and myself were met by a lovely sales lady. She offered us lots of advice as we were unsure of the type of bed and mattress best suited to... See more

Rated 5 out of 5 stars

Visited Winnington store with elderly relative looking for a new bed. Michelle was absolutely wonderful and couldn’t have been more helpful. She did not rush my Mum and was more than patient. She s... See more

Rated 5 out of 5 stars

Superb customer service from us entering the shop and being greeted by Sarah, who helped us find the right mattress, she is very knowledgable. We were kept informed of when our delivery would be and... See more

Rated 5 out of 5 stars

Extremely helpful in the showroom, no pressure to buy & plenty of time given to make decisions. Time scale was spot on. On the day of delivery the personnel went over & beyond installing the bed. Bo... See more


Company details

  1. Bed Shop
  2. Bedding Store
  3. Bedroom Furniture Store

Written by the company

We are a family-run business and have been offering the very best service, choice and value to our customers since our beginnings in the early 2000’s. We have grown from a small shop with 2 staff members doing everything from buying and marketing; to selling and even delivery!. We now have a fully furnished, heated showroom with over 140 beds on permanent display! Our full-time staff members have many years’ experience in the bed and mattress industry and are always on hand to provide all the advice and information you need to choose the right bed, without the pushy sales tactic used by other furniture stores. We’re open 7 days a week and are always available to answer any questions or queries you may have. Our current manufacturing partners include the likes of Sealy, Sleepeezee, Harrison Spinks, Hypnos, Silent Night and many many more.


Contact info

4.9

Excellent

TrustScore 5 out of 5

165 reviews

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Rated 5 out of 5 stars

Order number 87416

Order number 87416
Double Mattress.
Good, friendly and helpful service at both sales and delivery.
Quality comfortable product.

February 23, 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Tim at Alsager branch was really helpful but also did not try to push the sale. Was respectful of us needing to try different mattresses and gave us plenty of time to think before choosing.

March 14, 2026
Unprompted review
Rated 5 out of 5 stars

An excellent company to do business with.

We have used this company before so based on the excellent service we received previously they were our go to company purchase 2 new beds. We were served by Oliver, who is one of the Company Directors. After we gave him an overview of what we required he gave us a very detailed overview of what products he felt matched our requirements. He then left us alone for a while so we could discuss what was on offer. At no time were we put under any pressure. We then reconvened to discuss in more detail our requirements and finalise our order. Oliver has been in the business for 25 years and has a very detailed knowledge of the bed and mattress markets. The price was very competitive and we felt we had had exceeded our expectations from visiting The M6 Bed Warehouse.

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

Super professional, friendly and helpful service.

Lynn gave a very professional attentive service. She, and all the other team members, were friendly and welcoming. Having done my research thoroughly beforehand, she listened and gave appropriate advice regarding the options,ensuring plenty of time to consider these.

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

100% recommend M6 Bed Warehouse

Normally go to Alsager but in the area so went to Northwich instead. Great service as always. Listened to what we were after and gave us a variety of options. Free old bed removal a bonus. Thank you

87490

February 28, 2026
Unprompted review
Rated 5 out of 5 stars

Always a 5 🌟 service

We have been using the M6 Bed Warehouse for 20 years and made multiple purchases. The whole team are professional, highly informative and support purchases with a no pressure style. They offer a huge variety of bed frames, headboards and mattresses; and always offer sound advice and options to suit our budget. They are supportive and have arranged fabric samples and dismantled a headboard, rebuilt and recovered onsite to accommodate our house style. We have recommended the team to all our friends and family and wouldn’t go anywhere else. We have purchased from both the Alsager store and more recently Northwich and consistently the service is exemplary. Always a 5 🌟 service. Order No 87395

February 22, 2026
Unprompted review
Rated 5 out of 5 stars

Empathetic and efficient service

We needed a single bed urgently due to my dad's changing health. When I rang Michelle at M6 she was fantastic and sent me details by email straight away and arranged next day delivery. The delivery drivers were so helpful and polite. At a very difficult time it was so reassuring to have such efficient and empathetic service from a local company. The bed is also comfy.

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

The best buying bed experience

It is a family run business and the all the staff are friendly and welcoming they also explain all the variations and makeup of the mattresses and beds, there’s never any pressure selling but a member of staff is always willing to help you if you need it there prices are also competitive

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

Extremely helpful in the showroom

Extremely helpful in the showroom, no pressure to buy & plenty of time given to make decisions. Time scale was spot on.
On the day of delivery the personnel went over & beyond installing the bed. Both chaps were gentlemen, very pleasant & professional.
Absolutely no mess, very informative & very impressed with the product. We would definitely use this company again. Highly recommend.

February 18, 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding service

Customer service absolutely outstanding. We needed a new bed today as ours had broken. They went out of their way to give us options and even said they would put another bed in the van just in case the headboard we chose didn’t fit up the stairs. Delivery guys amazing. Everything a 10/10. And the choice of mattresses and beds blew us away

February 16, 2026
Unprompted review
Rated 5 out of 5 stars

Excellence

After being badly let down by another shop, we ventured to spread our wings and try M6 Bed Warehouse. We were looking for a bed for my elderly, disabled mum.
The shop has disabled parking right outside the door, and is easily accessible for wheelchair users, (worthy of note, they have a disabled loo on the ground floor). The shop is warm, welcoming, and easy to navigate with mum in her wheelchair. We were given space to browse; when we were ready, advice was proffered by a very capable, and personable young man named Brandon. He was patient; listening to mum's needs and advising accordingly. Consequently, we left feeling confident that we had chosen the right bed for mum.
Mum said she felt as though this place actually cared. I agree.
The whole experience has been calm, informative, and good value for money, Importantly, from my perspective, we weren't hassled, we were guided in the right direction, and we left feeling relaxed, with a sense of being in experienced hands.
Thank you M6 Bed Warehouse. Our new go to bed store!

February 8, 2026
Unprompted review
Rated 5 out of 5 stars

Great service from start to finish.

Great service from start to finish.
Brandon deserves a special mention not only gave good advice when he took our order but also helped deliver it 10 days later. Very happy customer.

January 28, 2026
Unprompted review

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