The M6 Bed Warehouse Reviews 165

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and non-pushy approach, making the selection process pleasant and informative. People are very satisfied with the products, often highlighting the quality and comfort of their purchases. The service, from in-store assistance to delivery and installation, is frequently described as exceptional, efficient, and professional. The delivery service is particularly commended for its speed, punctuality, and the politeness of the delivery teams, who often go above and beyond by assembling beds and removing old mattresses and packaging. While most orders proceed smoothly, some customers experienced minor issues with order details, though these were generally resolved to their satisfaction.

What people talk about most

Staff

Reviewers mention positive feedback about staff. Customers consistently praise the staff for being helpful,... See more

Product

Users describe positive interactions with the product. Customers are consistently happy with the quality and... See more

Service

Clients share positive opinions on service, consistently praising the helpfulness and professionalism of the... See more

Delivery service

Customers consistently report positive experiences with delivery services. Many praise the efficiency and... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers mention their order numbers, indicating... See more

Reviews shaping this summary

Rated 5 out of 5 stars

On entering the M6 Bed Warehouse in Winnington, my husband and myself were met by a lovely sales lady. She offered us lots of advice as we were unsure of the type of bed and mattress best suited to... See more

Rated 5 out of 5 stars

Visited Winnington store with elderly relative looking for a new bed. Michelle was absolutely wonderful and couldn’t have been more helpful. She did not rush my Mum and was more than patient. She s... See more

Rated 5 out of 5 stars

Superb customer service from us entering the shop and being greeted by Sarah, who helped us find the right mattress, she is very knowledgable. We were kept informed of when our delivery would be and... See more

Rated 5 out of 5 stars

Extremely helpful in the showroom, no pressure to buy & plenty of time given to make decisions. Time scale was spot on. On the day of delivery the personnel went over & beyond installing the bed. Bo... See more


Company details

  1. Bed Shop
  2. Bedding Store
  3. Bedroom Furniture Store

Written by the company

We are a family-run business and have been offering the very best service, choice and value to our customers since our beginnings in the early 2000’s. We have grown from a small shop with 2 staff members doing everything from buying and marketing; to selling and even delivery!. We now have a fully furnished, heated showroom with over 140 beds on permanent display! Our full-time staff members have many years’ experience in the bed and mattress industry and are always on hand to provide all the advice and information you need to choose the right bed, without the pushy sales tactic used by other furniture stores. We’re open 7 days a week and are always available to answer any questions or queries you may have. Our current manufacturing partners include the likes of Sealy, Sleepeezee, Harrison Spinks, Hypnos, Silent Night and many many more.


Contact info

4.9

Excellent

TrustScore 5 out of 5

165 reviews

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Rated 5 out of 5 stars

The best!

From walking through the door of the shop to delivery of the bed, we received the best service ever! Sales assistant and the manager/owner were so helpful and knowledgeable. Great choice of beds at competitive prices. Delivery team were brilliant, took great care and were respectful of our property.

December 31, 2025
Unprompted review
Rated 5 out of 5 stars

We were let down by another company…

We were let down by another company (divanbedwarehouse) who we ordered a bed from in early November and promised us delivery on 16th December which was perfect as we were having visitors to stay for Christmas on 20th and then never turned up. They then advised the bed wouldn’t be delivered until January.
I contacted m6 bed warehouse on 18th and they got a bed out to me on 20th. They really saved our Christmas and the delivery was really professional and helpful. Cannot rate them highly enough

December 20, 2025
Unprompted review
Rated 5 out of 5 stars

Exceptional service from a local business

I visited this local (Winnington, Northwich) store today for a gel memory foam topper for my campervan. The service was exceptional so I made a purchase. What I urge you to think about is - 1. Buying local and supporting our local business community to thrive is important. 2. Value good customer service, even though you may find something similar on Amazon, remember Jeff Bezos has ‘big buying power’ but quality is sometimes more important than quantity (both the product and customer service) thank you guys 👍 🛌 ❤️ The M6 Bed Warehouse

December 3, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent, unhurried and friendly service at great prices.

I’ve been contemplating a new bed for quite some time and wanted to buy from a local company with expertise in beds rather than from an online dealer that didn’t really care. I decided to call into the Northwich Store today and I was absolutely thrilled with the service offered by the lovely Joe. It’s a tricky task finding something to suit as a bed is a big investment. Joe spent an hour with me helping me to find the perfect combination of bed and mattress. Nothing was too much trouble and I wasn’t made to feel rushed or pressured. He showed me a whole range of different options at all different prices and was so knowledgable and lovely.

Shop local people! You’ll have such a nicer experience.

Can’t wait for it to arrive! :-)

December 1, 2025
Unprompted review
Rated 5 out of 5 stars

Great customer service

Superb customer service by the staff at Alsager. Nothing was a problem and great follow-up phone calls to clarify everything and confirm what would happen and when. Thank you

November 16, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Brandon ascertained our requirements and offered a range of mattresses for us to try. Very welcoming and professional with obvious excellent product knowledge. Louis volunteered to deliver next day and was a pleasure to deal with.
Highly recommend.

November 18, 2025
Unprompted review
Rated 5 out of 5 stars

Very impressed by excellent service and…

Very impressed by excellent service and product knowledge and advice from Brandon at Northwich. We found exactly what we wanted to replace a long overdue bed that had given us very good value. Discreet reassurance and neutral “bias” led us to buy an ex display quality bed and mattress at a significant discount. As arranged the delivery and installation was seamless, punctual and very friendly and efficient. It is also good to know we have supported a local business and look forward to a very comfortable future at rest. Well done!

November 6, 2025
Unprompted review
Rated 5 out of 5 stars

So I’ve already reviewed the purchase…

So I’ve already reviewed the purchase experience, now the delivery, the delivery was scheduled for Yesterday between 10.30 and 12.30, we set off but got hit by the M6 being closed and we only got to J15 at 10.30. We had 20 more mins to go, so we called M6. The young lady who took our call texted the drivers saying we would be a half hour late, so they rescheduled. The6 arrived at 12.40. Two very hard working and careful delivery crew brought the 2 beds and 3 mattresses into our house, so to avoid the rain, they took our old mattress and all the packaging. They put shoe covers on their shoes so they could walk on our new carpets. They were quick, clean and were done and dusted in 45-50 mins. They were polite and friendly. If only all delivery crews were this good.
First class people make first class businesses.

October 21, 2025
Unprompted review
Rated 5 out of 5 stars

Really pleased with service we received…

Really pleased with service we received when purchasing a new bed for our son
Joe at Alsager took the time to show us all the different mattress types with lots of knowledge and no pressure
As it was going up a spiral staircase he even arranged a no cost trial run to ensure it would fit
When this was established it was fine he promptly arranged delivery much quicker than anticipated but very welcome
I would not hesitate to recommend the m6 bed warehouse to anyone , we will certainly be using them again
Thank you

September 5, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing shopping experience

Louis was welcoming and informative in the showroom, aiding our decision when purchasing beds.
The communication regarding delivery dates was excellent.
The delivery team were friendly, hard working . They delivered our new beds, assembled them, took away the wrappings & our old beds.
Well done, what an amazing experience.

August 21, 2025
Unprompted review
Rated 5 out of 5 stars

Great service …

The staff at Northwich store were very helpful. They spent a lot of time going through options with us but were at no time pushing a hard sell.

Very pleased with the product chosen and with the installation team. Delivery was well within projected lead time

July 30, 2025
Unprompted review
Rated 5 out of 5 stars

Just to say thank you so much for the…

Just to say thank you so much for the service provided on the sale of the bed.

My Dad commented on how helpful and friendly the guys were on delivery it really was much appreciated.

Excellent service all round and I will have no hesitation in recommending M6 Bed Warehouse.

July 31, 2025
Unprompted review
Rated 5 out of 5 stars

Highly recommend anyone to get a bed…

Highly recommend anyone to get a bed from m6 bed warehouse excellent customer service from start to finish. From lyn at the Alsager store helping use choose the bed to the smooth delivery service and fitting, even with having a issue with the height of the bed the staff soon had the resolved and an exchange was done. So happy with the new bed we couldn't of ask for anymore Fully 100% satisfied.

August 15, 2025
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service. Bed delivered the same day now you can’t say that isn’t brilliant customer service at its best. Very highly recommended to people

August 2, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Great service from The M6 Bed Warehouse. Good advice, knowledge and information from Brandon. Smooth delivery 48 hours later by the two efficient and polite delivery men. Thank you to all. Highly recommend The M6 Bed Warehouse at Northwich.

July 10, 2025
Unprompted review
Rated 5 out of 5 stars

Professional and helpful service

Friendly, helpful advice when we chose our bed. Not pushy & we were given space & time to make a decision. The company phoned us to confirm the bed was in & to arrange delivery which was really quick.
The delivery driver was polite, taking all of the packaging away.
Great service all round & would thoroughly recommend.

June 19, 2025
Unprompted review

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