Maatwerk Reviews 

905
•
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Maatwerk offers an amazing service. For us, they were quick to organise an appraisal and technical inspection. They reply same day and maintain contact throughout the entire process. They are also hap... See more

Company replied

Rated 5 out of 5 stars

From the first moment until now (the whole house purchase is still ongoing) everything has been just fine. Good communication. Quick in finding the services and making them happening. If it goes like... See more

Company replied

Rated 5 out of 5 stars

Hi everyone, I am an expat and did not know how to buy a house and how to do an inspection before buying it. Fortunately, everything in Netherland is based on trust and truth and I had a great expe... See more

Company replied

Rated 5 out of 5 stars

They were quick to respond to my questions through their online chat service. They scheduled the valuation meeting right away, and provided updates on the progress. They also delivered the report earl... See more

Company replied

Company details

  1. Business Services

Information provided by various external sources

Maatwerk is een toonaangevende serviceprovider op het gebied van additionele diensten tijdens het regelen van een hypotheek of het aan- en verkopen van een woning. We bieden een veilige cloud-based platform waar klanten, taxateurs, financieel adviseurs, geldverstrekkers, banken en tussenpersonen elkaar kunnen vinden via het extranet of mobiele app. Dit platform zorgt ervoor dat alle partijen snel met elkaar kunnen schakelen tijdens een complex proces, zoals het kopen van een woning of het afsluiten van een hypotheek. Onze centrale helpdesk is het aanspreekpunt en zorgt voor een vlotte communicatie. Om deze service zijn we door vele grote banken in Nederland verkozen tot hun voorkeurspartij.


Contact info

4.8

Excellent

TrustScore 5 out of 5

905 reviews

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No recent history of asking for reviews

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4.8

All reviews

(905)

121 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very fast service!

Very fast service!
Their customer service agent on WhatsApp is always responsive.
Their online portal is very useful, I could see the real-time progress of the process.

February 16, 2022
Unprompted review
Maatwerk logo

Reply from Maatwerk

Dear Abm, thank you for the review, it's good to hear the service was delivered fast. Kind regards, Christine

Rated 5 out of 5 stars

Service was professional and quick

Service was professional and quick. I was informed about every next step of proceeding with assessment report.

February 15, 2022
Unprompted review
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Reply from Maatwerk

Dear Grzegorz, nice to hear everything went well and thank you for the review! Kind regards, Christine

Rated 5 out of 5 stars

Fast Appraisal and Good Communication

They were quick to respond to my questions through their online chat service. They scheduled the valuation meeting right away, and provided updates on the progress. They also delivered the report earlier than scheduled. Highly recommended.

February 4, 2022
Unprompted review
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Reply from Maatwerk

Dear Homer, thank you for the nice review and recommendation! Kind regards, Christine

Rated 5 out of 5 stars

Fast service

Fast service! Appraisal report has been done and shared next day after the appoittment

January 6, 2022
Unprompted review
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Reply from Maatwerk

Dear Anna, thank you for the review! Kind regards, Christine

Rated 5 out of 5 stars

Great Serivce

Everything was very smooth. Hassle free service. Definitely recommended

January 3, 2022
Unprompted review
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Reply from Maatwerk

Dear Abdullah, thank you for the review and recommendation! Kind regards, Christine

Rated 5 out of 5 stars

Delivered on time

Delivered on time. Made all the appointments with utmost courtesy and informed us about every step on a timely manner. very satisfied with the servis. Thanks.

December 31, 2021
Unprompted review
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Reply from Maatwerk

Dear Mehmet, thank you for the review! Good to hear you were very satisfied with the service. Kind regards, Christine

Rated 5 out of 5 stars

great

very professional and quick

December 30, 2021
Unprompted review
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Reply from Maatwerk

Dear Shashank, thank you for the review! Kind regards, Christine

Rated 5 out of 5 stars

Very speedy service

Very speedy service. Kept me updated on a regular basis. Recommended!

November 16, 2021
Unprompted review
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Reply from Maatwerk

Dear Romain, thank you for the review! Kind regards, Christine

Rated 5 out of 5 stars

Very efficient job

Very efficient job, good and quick communication! Recommended!

November 13, 2021
Unprompted review
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Reply from Maatwerk

Dear Teacher TIC, thank you for the review and recommendation! Kind regards, Christine

Rated 5 out of 5 stars

Superb!!

I am really happy with your service. On time, always helpful, keeping me informed up to date. This was my first time doing all this process and I was really able to do it from your help. Thanks a lot!! Great work.

October 27, 2021
Unprompted review
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Reply from Maatwerk

Dear Namrate, thank you very much for the nice review! Kind regards, Christine

Rated 5 out of 5 stars

Exceptional

Exceptional. Fast and reliable

September 29, 2021
Unprompted review
Maatwerk logo

Reply from Maatwerk

Dear Emily, thank you very much for the review! Kind regards, Christine

Rated 1 out of 5 stars

If I new I would get an outdated report…

If I new I would get an outdated report which doesn't really correspond to what's happening in the market and is unable to provide an updated (already public) energy label, I wouldn't have requested this service from Maatwerk. A complete waste of money, poor customer service and lack of empathy and understanding as this is almost useless for me and it doesn't improve my mortgage conditions.

September 17, 2021
Unprompted review
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Reply from Maatwerk

Dear Mr. Sendler, first we would like to inform you that we regret that the report doesn't meet your expectations. However, unfortunately the energy label data can't be adjusted by the appraiser. The appraiser did take all items into account when determining the value of your home. Kind regards, Christine

Rated 5 out of 5 stars

Appraisal for mortgage re-evaluation

I contacted Maatwerk for an appraisal of my apartment, for mortgage re-evaluation purposes. Everything went extremely smoothly. Highly recommended

September 15, 2021
Unprompted review
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Reply from Maatwerk

Dear Ana, thank you very much for your review and recommendation! Kind regards, Christine

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