Gave the team a phone call at very short notice,and within 20 mins I was driving away in van. Can't fault,used before,various vehicles, will use again
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See what reviewers are saying
Very helpful and friendly staff. Any questions answered quickly, efficiency and informatively with good advice given. All details covered so that there are no grey areas, no confusion. Clean vehicle,... See more
Company replied
We broke down in France and my son hired a Man LWB from Maben to pick up our stuff. So relived that the van was almost like new and everything was working and clean! So many times we have hired va... See more
Company replied
You may find a service as good in South Wales but you will not find one better. exceptional Service, swift, efficient and friendly staff. The prices are good too, they even offer a 4 hour rate which... See more
Company replied
Company details
Written by the company
Maben Vehicle Hire was founded in 2012 with 25 years of combined experience in the motor trade industry. We offer a wide selection of over 200+ Vehicles to hire on a short-term or long-term basis for commercial, domestic and industrial clients. Whether you require car hire or van hire for a short trip or you need a minibus or truck hire for a longer journey, we have the ideal vehicle for you. We are based in Pontypool, Wales and Avonmouth, Bristol. We operate across Cardiff, South Wales and West England, and we will even deliver to you.
Contact info
Pont-y-Felin Road, NP40DQ, Pontypool, United Kingdom
- 01495 757553
- info@maben.co.uk
- maben.co.uk
4.8
Excellent
326 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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Excellent service
Excellent service , couldn't fault anything, very kind staff , great value for money , would and do highly recommend 15/10 ....
April 11, 2022
Unprompted review
Reply from Maben Vehicle Hire
Hi Denis, thank you for your review. We hope to hear from you soon.
Great
Great. Clean,reliable & competitive prices. Would recommend Excellent service and very nice vehicle to drive
March 29, 2022
Unprompted review
Reply from Maben Vehicle Hire
Thank you for your review, it was a pleasure to assist.
Excellent service
Excellent service, vehicle was easy to collect and return and deposit was back in my account within a couple of days - highly recommend them.
March 25, 2022
Unprompted review
Reply from Maben Vehicle Hire
Thank you for your review, we are very grateful for your feedback. Thank you for using us, we hope to see you in the near future.
Great company.
Great. Clean,reliable & competitive prices. Would recommend.
March 23, 2022
Unprompted review
Reply from Maben Vehicle Hire
thank you so much for your review.
Excellent customer service from Alex
Excellent customer service from Alex. went above and beyond to help with a van hire. Even upgraded my hire with no extra charge and also delivered and collected vehicle.
March 23, 2022
Unprompted review
Reply from Maben Vehicle Hire
Hi David, thank you for your review. We are glad Alex could help you in any way possible - we hope to hear from you soon.
Easy to book
Easy to book, friendly staff. Vehicle was just what we needed. Thank you.
March 23, 2022
Unprompted review
Reply from Maben Vehicle Hire
hello, thank you for your review - it was a pleasure.
Great Hire Company
Easy to book and very quick and professional service. Great vehicle and the whole process went smoothly. Very happy to recommend MABEN.
March 11, 2022
Unprompted review
Reply from Maben Vehicle Hire
Hi Stephen, thank you so much for your feedback, its very much appreciated. We hope to hear from you soon.
Great people
March 11, 2022
Unprompted review
Reply from Maben Vehicle Hire
Thank you! Great customers as well! :)
Great company to hire from
Great company to hire from, able to accommodate our company needs when we were struggling to get a luton rental. Also staff are amazing, really helpful and even offer you a cold drink apon arrival. Alex has been really helpful throughout the whole time we have had the rental. Highly recommended
March 11, 2022
Unprompted review
Reply from Maben Vehicle Hire
Hi Singh, thank you so much for your review it is highly appreciated. We look forward to hearing from you in the near future.
Very friendly and helpful staff
Very friendly and helpful staff. Easy and quick process for vehicle hire.
March 8, 2022
Unprompted review
Reply from Maben Vehicle Hire
Thank you so much for your review. We really appreciate it.
Excellent service when we arrived to…
Excellent service when we arrived to pick up the hire van. Very polite. Offered us both a drink. The van was very clean and very reliable.
February 25, 2022
Unprompted review
Reply from Maben Vehicle Hire
Thank you so much for the review. :)
Another great experience with Maben
Another great experience with Maben. Extremely family friendly with professional staff who will most definitely go the extra mile for their customers. It’s fantastic to see the company expanding, they really do set the bench mark for the vehicle hire. Will be back soon.
February 19, 2022
Unprompted review
Very well impressed I couldn’t ask for…
Very well impressed I couldn’t ask for better clean and tidy vans and very understanding staff that go that extra mile as we came across a problem yesterday as one of the moving chain took more time than required which meant I didn’t get the van back in time and returned it back first thing next day at no extra cost thank you maben van hire we will recommend you and a big extra thank you to young lady on reception this morning sat the 19 of feb 22 at 745 am
February 19, 2022
Unprompted review
Reply from Maben Vehicle Hire
Hi Kyle, thank you very much for your 5 star review. We are very happy to help and we are glad you were able to complete your move effortlessly. Thank you for your compliments on the reception staff. Always happy to help.
Fantastic service from Maben from start…
Fantastic service from Maben from start to finish.Will definitely be using again.
Lovely efficient staff and great car.
February 16, 2022
Unprompted review
Reply from Maben Vehicle Hire
Hi Phil, thank you so much for your review, very happy to help. :)
Fantastic service
Fantastic service. Van broke down and needed a van ASAP so called Ben at Maben Vehicle Hire and he had a van ready and waiting for me. Great van, described what I needed and was perfect. Thanks again Maben will always be my 1st call in need.
February 4, 2022
Unprompted review
Reply from Maben Vehicle Hire
Hi Sam, thanks so much for your review, we really appreciate your feedback.
Excellent service.
Excellent service.
Only suggestion would be to change the fuel policy. I'd rather hire full and return full.
February 1, 2022
Unprompted review
Reply from Maben Vehicle Hire
Hi Llewellyn, thank you so much for your review and feedback. We are continuously trying to improve our services and will take on board your comments for future processes. :)
Fantastic car rental
I had a great experience with long-term car rental with Maben. The cars were new, the staff really went out of their way to help me organise different cars at different points, and everyone was extremely friendly. The company is very well priced for rental cars and really just a lovely place to do business with. I would absolutely rent from them again, preferentially over any other company!
January 28, 2022
Unprompted review
Reply from Maben Vehicle Hire
Hi Amie, thank you so much for your review, we are glad you enjoyed your journey with us, we hope to hear from you again soon!
Great friendly service
Great friendly service
Easy to deal with and Alex was always very helpful.
The van I hired was virtually new so I knew reliability would not be an issue.
I will certainly use Maben again when the time comes for another van hire.
January 27, 2022
Unprompted review
Really professional and efficient…
Really professional and efficient experience.. would definitely use your company again..
January 25, 2022
Unprompted review
Reply from Maben Vehicle Hire
Hi Glyn, thank you so much for your review.
Absolutely incredible service
Absolutely incredible service. Called on Sunday afternoon when my car packed up and I had a vehicle delivered on the Monday at 8am. Will definitely be using them again 100%
January 23, 2022
Unprompted review
Reply from Maben Vehicle Hire
Hi Jodie, thank you so much for your review. - We are glad we were able to help.
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