Maben Vehicle Hire Reviews 326

TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Gave the team a phone call at very short notice,and within 20 mins I was driving away in van. Can't fault,used before,various vehicles, will use again

Rated 5 out of 5 stars

Very helpful and friendly staff. Any questions answered quickly, efficiency and informatively with good advice given. All details covered so that there are no grey areas, no confusion. Clean vehicle,... See more

Company replied

Rated 5 out of 5 stars

We broke down in France and my son hired a Man LWB from Maben to pick up our stuff. So relived that the van was almost like new and everything was working and clean! So many times we have hired va... See more

Company replied

Rated 5 out of 5 stars

You may find a service as good in South Wales but you will not find one better. exceptional Service, swift, efficient and friendly staff. The prices are good too, they even offer a 4 hour rate which... See more

Company replied

Company details

  1. Car Rental Agency

Written by the company

Maben Vehicle Hire was founded in 2012 with 25 years of combined experience in the motor trade industry. We offer a wide selection of over 200+ Vehicles to hire on a short-term or long-term basis for commercial, domestic and industrial clients. Whether you require car hire or van hire for a short trip or you need a minibus or truck hire for a longer journey, we have the ideal vehicle for you. ​We are based in Pontypool, Wales and Avonmouth, Bristol. We operate across Cardiff, South Wales and West England, and we will even deliver to you.


Contact info

4.8

Excellent

TrustScore 5 out of 5

326 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I highly recommend Maben.

Very helpful and friendly staff. Any questions answered quickly, efficiency and informatively with good advice given. All details covered so that there are no grey areas, no confusion. Clean vehicle, nice premises, sufficient parking. Highly recommend!

February 4, 2025
Unprompted review
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Reply from Maben Vehicle Hire

Thank you Michael! :)

Rated 5 out of 5 stars

Automatic van hire

Fantastic hire company. These will be my go too from now on . Van was absolutely spotless on pick up . Dealt with a lovely young lady who is a credit to the company. Forgot to get a name

February 4, 2025
Unprompted review
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Reply from Maben Vehicle Hire

Thank you for your reply, we look forward to seeing you soon!

Rated 5 out of 5 stars

Easy to deal with

Easy to deal with. everything was explained in detail . A great help

January 24, 2025
Unprompted review
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Reply from Maben Vehicle Hire

Thank you for hiring with us and taking the time to write this review!

Rated 5 out of 5 stars

Efficient service

Efficient service, reasonable prices, clean vehicles and good customer service.

January 24, 2025
Unprompted review
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Reply from Maben Vehicle Hire

Thank you for your review!

Rated 5 out of 5 stars

Professional

Professional, helpful, friendly and efficient. Fantastic service and fair price for van hire. Would highly recommend

January 11, 2025
Unprompted review
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Reply from Maben Vehicle Hire

Thank you Louise!

Rated 5 out of 5 stars

An excellent company

An excellent company. Hired a van for the weekend. The van was immaculate, high-spec and really nice to drive. The customer service was excellent. A thoroughly enjoyable experience from start to finish. Thank you.

January 11, 2025
Unprompted review
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Reply from Maben Vehicle Hire

Thank you for your review :)

Rated 5 out of 5 stars

Second time I've used Maben in as many…

Second time I've used Maben in as many months and the staff have been brilliant. The condition of the vehicles is also 1st class, I'll almost certainly use them again.

January 11, 2025
Unprompted review
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Reply from Maben Vehicle Hire

Thank you for your review, Martin!

Rated 5 out of 5 stars

Never mind the rest Maben Hire are the best

I’ve used Maben Hire over the last few months and I can honestly say I wouldn’t go anywhere else, this company is on the ball the staff are amazing, friendly, and always have a smile plus super efficient all the vans are spotless and the prices are great so, if you looking to hire a van, car, or truck there’s only one place to go MANEN HIRE they really are top drawer.

December 13, 2024
Unprompted review
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Reply from Maben Vehicle Hire

Thank you Stephen!

Rated 5 out of 5 stars

Nice and easy

Easy booking and collecting. Well explained, good vehicle, good drop off process. Nice people to deal with.

August 23, 2024
Unprompted review
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Reply from Maben Vehicle Hire

Thank you Chris!

Rated 5 out of 5 stars

Super efficient service

Super efficient service. Van was brand new. No fuss and hassle free.

Maeben could not have been more helpful and courteous.

August 22, 2024
Unprompted review
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Reply from Maben Vehicle Hire

Thank you Vaughan!

Rated 5 out of 5 stars

Excellent service

Maben always provide an extremely professional & friendly service.I have rented cars from them for several years and would not hesitate to recommend them.

August 17, 2024
Unprompted review
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Reply from Maben Vehicle Hire

Thank you Peter!

Rated 5 out of 5 stars

Great service

Great service, friendly staff and simple check in and drop off.

August 17, 2024
Unprompted review
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Reply from Maben Vehicle Hire

Thank you Huw!

Rated 5 out of 5 stars

Fantastic service from Maben

Fantastic service from Maben! Very quick response from online booking, such an easy hassle free car hire, the young girl who dealt with us, was a star! Such a warm friendly and helpful member of staff who delivered exeptional customer service, the most competitive price around! What a company! ⭐️⭐️⭐️⭐️⭐️ 5/5

August 15, 2024
Unprompted review
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Reply from Maben Vehicle Hire

Thank you Sarah! Glad we could help :)

Rated 5 out of 5 stars

Dan was absolutely fantastic

Dan was absolutely fantastic from beginning to end and even took time out of his weekend for me to be get the van late on a Sunday evening. Thankyou for all your help!!

August 11, 2024
Unprompted review
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Reply from Maben Vehicle Hire

Thank you very much for your review, we are glad your customer journey was enjoyable. We look forward to seeing you again soon.

Rated 5 out of 5 stars

Absolutely clean & new vans

Absolutely clean & new vans . Very friendly and professional. I recommend them all the way . Thank Maben team

August 12, 2024
Unprompted review
Maben Vehicle Hire logo

Reply from Maben Vehicle Hire

Thank you very much for you review Khaled!

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