Gave the team a phone call at very short notice,and within 20 mins I was driving away in van. Can't fault,used before,various vehicles, will use again
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Very helpful and friendly staff. Any questions answered quickly, efficiency and informatively with good advice given. All details covered so that there are no grey areas, no confusion. Clean vehicle,... See more
Company replied
We broke down in France and my son hired a Man LWB from Maben to pick up our stuff. So relived that the van was almost like new and everything was working and clean! So many times we have hired va... See more
Company replied
You may find a service as good in South Wales but you will not find one better. exceptional Service, swift, efficient and friendly staff. The prices are good too, they even offer a 4 hour rate which... See more
Company replied
Company details
Written by the company
Maben Vehicle Hire was founded in 2012 with 25 years of combined experience in the motor trade industry. We offer a wide selection of over 200+ Vehicles to hire on a short-term or long-term basis for commercial, domestic and industrial clients. Whether you require car hire or van hire for a short trip or you need a minibus or truck hire for a longer journey, we have the ideal vehicle for you. We are based in Pontypool, Wales and Avonmouth, Bristol. We operate across Cardiff, South Wales and West England, and we will even deliver to you.
Contact info
Pont-y-Felin Road, NP40DQ, Pontypool, United Kingdom
- 01495 757553
- info@maben.co.uk
- maben.co.uk
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
the best van hire
This is one of the best car/van hire in the UK and beyond. There is an implied trust in the service and they remove barriers to. make the process of hiring simle and plesant. The vans selection is amazing and the quality outstanding. Each time I've hired they are like new so you feel safe and comfortable to drive

Reply from Maben Vehicle Hire

Reply from Maben Vehicle Hire
Extremely professional
Extremely professional, very polite and great range of vehicles to choose from. The coffee was awesome too!

Reply from Maben Vehicle Hire
Vehicle had been prepared and ready for…
Vehicle had been prepared and ready for collection on arrival. Staff were all helpful and professional with much lower price than other hire companies. I will definitely use Maben again if I need a future hire vehicle.

Reply from Maben Vehicle Hire
Madden was great
Madden was great . Really went out of there way to make sure we got the vehicle we needed ( Ford ranger )
Gave me a really good deal,
We couldn’t have been more pleased.

Reply from Maben Vehicle Hire
Great Vehicle Hire Service!
A very pleasant and well organised service team, willing to accommodate all requests where possible, as well as providing additional useful information as well.

Reply from Maben Vehicle Hire
Absolutely fabulous company
Absolutely fabulous company! We’ve used them 3 times now. And would definitely recommend and use again! The staff are efficient, and lovely. Vans are fab!
Thank yoi

Reply from Maben Vehicle Hire
Great vehicles,very reasonably…
Great vehicles,very reasonably priced,and helpful staff……highly recommended.

Reply from Maben Vehicle Hire
Fantastic car rental company
Fantastic car rental company, really friendly and helpful staff, great cars. I had to change my vehicle midway through the rental due to a slow puncture and they were so easy to deal with and helpful. Have used them before, will def use them again.

Reply from Maben Vehicle Hire
The booking of the vehicle was straight…
The booking of the vehicle was straight forward. The communication about where to leave the key was not communicated to me. I was told the gates would be open for me to leave the van I was under the impression someone would be there to book van back in. Had to guess where I would leave the keys as building all closed up. That’s the only issue I had.

Reply from Maben Vehicle Hire

Reply from Maben Vehicle Hire
I use Maben vehicle hire regularly
I use Maben vehicle hire regularly, fantastic company, fantastic people!!

Reply from Maben Vehicle Hire
Professional and nothing was too much…
Professional and nothing was too much trouble.

Reply from Maben Vehicle Hire
Great local and competitive Hire Company
Simple transactions, never have to wait too long at the depot, vehicles are always immaculately clean and ready to be picked up.
An Out of Hours Dropbox is very handy, meaning vehicles can be dropped off without waiting for staff to be present.
Staff always friendly and helpful.
Slight minus point, my deposit always seems to take several days before showing again in my account. It remains a pending transaction for up to 7 days before I see it again as funds available - bit of a pain, but not the end of the World, I am sure that can be improved on?

Reply from Maben Vehicle Hire
Van rental delivered and collected
We have used this van rental company for a few years now for an event we do, the benefit that they deliver and collect is amazing and freezes us up to do other tasks, makes choosing a van hire an easy choice as not many delivery or collect! Thank you Ben and Maben Hire

Reply from Maben Vehicle Hire
Swift
Swift, easy, courteous, reasonably priced and super efficient …. I put four stars down. What an idiot …of course it should be five!

Reply from Maben Vehicle Hire
Excellent and friendly service
Always great service at Maben! The staff are friendly and professional; there's flexibility over how and when to return the vehicle; I have never had any quibbles about the vehicle's condition at point of return; and any deposit made has always been refunded promptly.

Reply from Maben Vehicle Hire
Great customer service
Great customer service. Quick and efficient service and reasonable rates.

Reply from Maben Vehicle Hire
Great service delivered clean and ready…
Great service delivered clean and ready for use and collected in a timely manner

Reply from Maben Vehicle Hire
Very efficient office staff friendly…
Very efficient office staff friendly and informative. Fair prices and nice vans

Reply from Maben Vehicle Hire
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







