eFix Ltd Mac Repairs Reviews 

820
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Evaluating 113 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the remarkably fast turnaround times, highly competitive pricing, and exceptionally clear communication consistently maintained throughout the entire repair process. Many people appreciate receiving transparent options, professional guidance, and completely honest advice from the expert staff, noting that their laptops are safely returned looking and operating just like brand new. Though some customers felt quite hesitant and nervous about sending their valuable computers away by mail for third-party repairs, others occasionally experienced technical glitches or unexpected system crashes shortly after receiving their items back.

What people talk about most

Service

Customers had positive experiences with service, frequently highlighting the quick response times, prompt... See more

Product

People report positive experiences with product, noting that devices like MacBooks are returned quickly and... See more

Price

Users describe positive interactions with price, noting that the repair costs are very competitive, fair, and... See more

Staff

Consumers find staff to be positive, highlighting knowledgeable and honest professionals who communicate... See more

Quality

Clients share positive opinions on quality, noting that their MacBooks return operating like new and looking... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Well laid out web page, quick response to my enquiry, prompt diagnosis of problem, prompt quotation. Unit fixed in short time as promised. Returned securely. Unit been working correctly for 3 weeks, w... See more

Rated 5 out of 5 stars

What a great company, I had a not functioning mac air, Reece gave me lots of options laid out with transparency. What repair would cost, what a replacement refurbished mac would cost and didn't press... See more

Rated 5 out of 5 stars

The team were honest and helped Me make informed choices about the level of repair needed for my MacBook air and clearly explained the situation and we’re patient. Thank you for your speedy and... See more

Rated 5 out of 5 stars

I managed to cause significant damage to my MacBook with water leaking from a bottle. Having found the company and read the reviews I sent my MacBook off for an assessment. Reece kept me fully updat... See more


Company details

  1. Computer Repair Service

Written by the company

We are the UK’s leading MacBook repair specialists, and one of the only companies in the UK which only repairs MacBooks; we don't fix anything else. WHY CHOOSE US? 10+ years of experience fixing just MacBooks | 2000+ 5 star reviews across review platforms | All repairs include insured & tracked delivery both ways mainland UK | Free diagnostic with no fix, no fee (no charge, even for P&P, if not proceeding or not fixable - exclusions apply, see website) | Liquid damage repair specialists; we fix what other shops cannot | Component level logic board repairs carried out in house | Screen panel only replacements to preserve your original aluminium lid | 12 month warranty on all repairs. Transparent, easy to access pricing on our website. Please contact us for a quote if needed!


Contact info

5.0

Excellent

TrustScore 5 out of 5

820 reviews

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No recent history of asking for reviews

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5.0

All reviews

(820)

107 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

My laptop was inspected by another shop…

My laptop was inspected by another shop in Qatar who told me it was unrepairable. Whilst back in the UK I took it to Efix. Within 2 days my machine was back and working. Excellent service, excellent communication and fair pricing. Highly recommended! Thank you Reece for fixing my laptop!

July 28, 2026
Unprompted review
Rated 5 out of 5 stars

Professional from the start

Professional from the start. I took my Mac to Apple when it did not start, and they said it was a logic board issue. I gathered as much information as possible and researched in detail. Found Efix, and felt comfortable enough to make the call, they seemed knowledgeable and explained that they will need to assess whether it could be fixed.luckily they were able to fix my Legacy MacBook Pro at a good price. They were quick and efficient. Good communication and honest. Kyle, I call him ‘Kyle Reese’ prevented my laptop from becoming extinct. What a true soldier! Worth taking the chance.

June 22, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing service at a very competitive price

Amazing service at a very competitive price. My 2015 MacPro's battery was running down very quickly, and after contacting eFix they answered very quickly confirming that a replacement battery was probably in order. Their price was excellent and included postage to them and back to my address and insurance. The MacPro was returned within 7 days (including a weekend) well packaged and with its new battery was performing as new. I can't recommend this company highly enough. Great people to deal with so don't hesitate to use them. 5 stars all the way.

July 17, 2026
Unprompted review
Rated 5 out of 5 stars

Great service

Great service - very competitively priced, quick turnaround and kept updated. Can't ask for anything more - Reece has saved a MacBook that otherwise I was going to replace. Thank you!

July 16, 2026
Unprompted review
Rated 5 out of 5 stars

Dead MacBook revived

I had my MacBook Pro go from perfect functioning to completely dead and Apple’s diagnostics couldn’t advise any way to recover it. As a last hope I sent it off to these guys and it came back working perfectly with every bit of data intact. Couldn’t be happier. That was months ago and the MacBook is still running perfectly.

January 9, 2026
Unprompted review
Rated 5 out of 5 stars

Quick & affordable repairs on MacBook pro

Sent my MacBook off and mac repairs identified the fault quickly and were honest about what needed to be repaired. Reece was always prompt and polite with his emails regarding the repairs would definitely use again and they offer a 12 month warranty on repairs they undertake also. Look no further for your MacBook repairs!

June 29, 2026
Unprompted review
Rated 5 out of 5 stars

FABULOUS

This company is excellent. All the information is clear from beginning to end. Reece was so helpful with what was wrong with my mac pro, to pricing and what could be done. Sometimes you think things sound too good to be true but not in this case. If you need a mac repair do not hesitate to use this company..FANTASTIC

June 23, 2026
Unprompted review
Rated 5 out of 5 stars

This company needs more than 5 stars


This company needs more than 5 stars. They are outstanding in every way. Reese never hesitates to email you or chat if needed and my elderly 2013 MacbookPro is still going well thanks to him and his company. They facilitate you getting the laptop to them and back and it doesn’t cost extra either. Can’t praise them enough.

June 26, 2026
Unprompted review
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐ 10/10 Highly recommend

⭐⭐⭐⭐⭐ 10/10 – Highly Recommended

After two previous repair companies almost ruined my MacBook and left me thinking it was beyond repair, I sent it to eFix as a last resort. It turned out to be the best decision I could have made.

The team diagnosed the issue, explained everything clearly, and repaired the logic board instead of pushing for an expensive replacement. They saved me a significant amount of money and, more importantly.

Communication was excellent throughout the entire process. I was kept updated at every stage and felt confident that my MacBook was in safe hands. The laptop has now been returned fully working and performs perfectly.

June 22, 2026
Unprompted review
Rated 5 out of 5 stars

High quality outfit

Good, fast, excellent service. Dug me out of a hole after I knocked a drink over my laptop. They keep you up to date right along the way and involve you fully in all decisions, spelling out the options and the costs. You can tell this company is well organised with strong processes and quality technicians They fixed my laptop, so I'm happy about that, but like many people I also admire well-run businesses in general, and this seems like one of them

June 11, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service from E Fix Ltd.

Excellent service from E Fix Ltd.

I had my MacBook repaired by them and the whole experience was first class. The service was professional, efficient and straightforward from start to finish. My MacBook was returned very quickly, fully fixed, and I am typing this review on it now.

The price was brilliant, the service was excellent, and the turnaround was very fast. It is exactly what you want when you need an important device repaired properly and without delay.

Brilliant service, brilliant price, fast turnaround, and a great result. I would happily recommend E Fix Ltd.

June 17, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic company AAAA+++

This company is fantastic. I have used them multiple times. Their customer support / communications are excellent and their work is second to none. They provide with a quote upfront which you can accept / decline. If you chose to proceed with the work basically your Mac comes back looking and operating as it did when new. Can’t recommend highly enough.

May 28, 2026
Unprompted review
Rated 5 out of 5 stars

eFix are a Superb reputable company

Superb, faultless, expert service throughout from postage, diagnosis, logic board repair and keyboard replacement, to return of laptop. Excellent communication via email. Apple said my water damaged M1 macbookPro needed to be replaced. eFix repaired it within 2 weeks and now it is just like new. Highly recommend this company that is one of the few in UK that can perform this quality of repair

May 20, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, the only word to sum up the thorough professional service I received. Also great communication through the whole process with a prompt turn round and at a reasonable price. I highly recommend that you need look no further.

May 27, 2026
Unprompted review
Rated 5 out of 5 stars

I recently had the battery replaced on my MacBook Pro

I recently had the battery replaced on my 2018 MacBook Pro. Fantastic service from beginning to end. Super clear instructions on how to send the laptop, and in particular what not to do or not to send which is so helpful. They acknowledge receipt, gave it a test and reported back on any other issues they found and recommendations, fixed a Thunderbold port free of charge (it had fluff in the port rendering it unuseable). Battery was replaced, MacBook tested and sent back. Door to door it took 8 days and my Mac has a new lease of life. Further more they had cleaned it, and it looked amazing, like new. I highly recommend these guys and would use again without questions.

May 21, 2026
Unprompted review

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