MacBuyBack Reviews 

MacBuyBack have done exactly as they said - payment on the date they specified for the amount they offered, which was more than any other company. Also great communication and super quick answers to my questions about sending my product back. Thank you.

Very easy transaction. Clear instructions regarding postage and any questions I had were dealt with quickly, efficiently and professionally by Dave & Tracy in particular.

It is in if the best customer service experience I have had in UK. Both Dave and Tracy were prompt in responding. The whole experience since you book a quote, in 3h I got an email to submit more info. The next day I had an email that a courier will collect my iMac and how to pack guide. DPD arrived at my door step next day. I received another follow up email that they’ve got my pc and it’s with technician for a review. Few days later money are in my account. Incredible service, no drama everything was smooth and easy. I think your company should be a guideline for many others what customer service should represent. Thank you for all your assistance and I will definitely recommend to others.

Zero complaints from me. Great communication, no hassle postage (though you need a printer for the label), they rated the condition of my MacBook higher than I did, fair price considering you don't have to have the faff of selling on ebay or wherever, and prompt payment. Well recommended and would use again.

Very efficient process and very polite staff. They also honoured the quote they offered to me - unlike some companies who definitely do not! Definitely recommend.

What a wonderful company they gave superb service from start to finish.
The process was straightforward, DPD collected when they said and I appreciated the email from MacBuyBack the next day saying it had arrived.
I was paid the full amount quoted four working days later.
I recommend them wholeheartedly.

One of the most trustworthy Mac purchase companies I've found in the UK - they have a physical store (which is kitted out properly!) and offered one of the best quotes I received. They honoured their quote and were quick to respond to emails. Would recommend.

Best price on the market, free, easy DPD collection, and in the end I got more than I expected, can't complain!

Honestly the easiest process ever. Went online, they gave me the highest quote. Customer service was very good throughout, letting me know when I could expect to be paid. I received the full amount quoted. Definitely recommend!

Good communication and prompt payment of quote given. Great service!

The BEST Mac trade-in site! I originally sent my Mac to MusicMagpie who took ages to process, wouldn’t insure my Mac’s shipping and then offered me just 10% of what the online price was. After having it sent back to me I sold it to MacBuyBack who were excellent every step of the way. Very quick to respond, paid the full amount they originally offered and provided great customer service. Valuation was very competitive too. I’ve already sold two Macs to them and I couldn’t be happier so, provided they maintain their high trade-in offers, I’ll definitely be using their business again in future. Thank you!!

MacBuy offered the best price for my iMac, DPD picked it up when they were supposed to and within the time specified, the money was in my account. What's not to like!

Great quote, and most importantly they honoured it. Great service, would recommend.

They were an absolute delight to deal with. They offered the best price from the trade-in/buy-back companies I considered. Customer service was very responsive throughout, letting me know when they had received my product and when I could expect to be paid. I received the full amount quoted. Would use them again in a heartbeat!

MacBuyBack was an absolute delight to deal with. Every communication was timely, clear, and concise. Their fast response time and regular updates kept me in the loop every step of the way.

The process was incredibly seamless. As soon as I agreed to the deal, they promptly sent through a shipping label along with simple, yet detailed instructions on how to prepare my device for shipping.

What impressed me most was the punctuality MacBuyBack adhered to. Every deadline was met promptly. From the initial quote to the final payout, they delivered as promised without any hassle.

The cherry on top was receiving the full amount promised. No last-minute deductions or unexpected changes – just an honest and fair transaction.

I wholeheartedly recommend MacBuyBack to anyone in need of their services. You'll be hard-pressed to find a company with such commitment to customer satisfaction. Kudos to the MacBuyBack team, you've got a repeat customer in me.

Excellent service and really helpful communication.

MacBuyback always pay top prices for Apple devices. They are also quick to take phone calls with any queries. Would use them again.

Great people to deal with, friendly and helpful; great price paid for my old iMac, all deadlines kept and no fuss or bother. I would use them again and recommend them wholeheartedly (no relation or connection whatsoever - I picked them because of their Trustpilot score)

Having checked the reviews, I sent my Mac off as this was by far the best offer. After a week I received the full amount quoted. An advantage of MacBuyBack being a smaller operation is you can reach a real person easily.