MacGregor Golf Reviews 250

TrustScore 4.5 out of 5

4.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 75 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their excellent quality and value for money, often highlighting the impressive performance of the golf clubs and bags. Many people are delighted with the swift and efficient delivery service, noting that items often arrive earlier than expected and are well-packaged. However, some customers also noted issues with product aesthetics, such as paint rubbing off or misaligned grips. A few other people also felt that communication regarding delivery could be improved, and there were occasional reports of minor quality concerns with accessories like golf bags.

What people talk about most

Product

Customers consistently note positive experiences with product, often highlighting good value, quality, and... See more

Delivery service

Customers had positive experiences with delivery service. Many reviewers praised the fast and quick delivery... See more

Quality

Reviewers mention positive feedback about quality. Customers are generally pleased with the quality of the... See more

Value for money

Users describe positive interactions with value for money. Many consumers consistently praise the excellent... See more

Price

Reviewers highlight positive aspects of price, consistently praising the good value, excellent quality, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have been trying to find pink left handed golf clubs for ages. I almost gave up searching but found the perfect Christmas gift for my daughter on the MacGregor website and they were delivered fast a... See more

Rated 5 out of 5 stars

Great delivery time, came earlier than expected. Boxed well, no damages. I bought the MacSpd irons and they are fantastic, they feel great, consistency is good and look amazing.

Rated 5 out of 5 stars

Great product delivered on time. The notification text from DHL stated the package was from Window Blinds which is misleading as item is Junior McGregor golf clubs delivered by DHL.

Rated 5 out of 5 stars

I ordered a Tourney max driver on the 7th December and was promised a free delivery between 12th-16th Dec. I was notified on the 12th that delivery would be that day and a 2 hour timeslot was given. I... See more


Company details

  1. Sportwear Manufacturer
  2. Golf shop
  3. Sports Accessories Wholesaler

Written by the company

Since 1897, MacGregor has provided top-quality equipment to every type of golfer, from avid amateurs to history’s greatest champions. MacGregor players have won tournaments all over the world including 59 majors but we’re just as proud of the countless rounds we’ve helped everyday golfers enjoy. We pride ourselves on products blended with craftsmanship, style, and modern innovation, with all golfers in mind. That’s the MacGregor tradition.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

250 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

New golf bag

I ordered a new golf bag and it was despatched very quickly. I got an email soon after saying that delivery by DPD would be made the next day. I waited in all day and nothing arrived. I emailed MacGregor about it and didn’t get a response. Around lunchtime the following day I emailed MacGregor again and said that if they couldn’t give me a new delivery date then I would claim a PayPal refund. I got an immediate response saying that delivery would be that day. It eventually arrived at 9.10 in the evening.

August 24, 2022
Unprompted review
Rated 1 out of 5 stars

I bought the V-foil Speed

I bought the V-foil Speed, 3 wood , 5 wood and hybrid 4 all brand new and never used, tried them on the golf range and only hit 3 balls with the 3 wood and the head flew off on the range and were i got them from would not replace it without contacting Macgregor,( no dout Macgregor will give them free stuff and not pass it onto the customer) i have lost confidence in the 5 wood and 4 hybrid just incase the same thing happens , i would not buy anthing with the Macgregor name now because i have lost all faith in them

August 25, 2022
Unprompted review
Rated 1 out of 5 stars

McGregor Mac Light golf bag.

McGregor Mac Light golf bag.
On 3 March 22 I bought this bag from the The Sports Depot for £64.99. Already after circa 30 rounds the Air Mesh Fabric that divides the club's has worn and my shafts are rubbing against the hard plastic compound. This effectively makes the product unusable already. My previous Callaway pencil bag lasted circa 18 months before the same issue. I strongly recommend you do not consider this Macgregor product.
Very poor quality and not worthy of a purchase.
Regards

May 4, 2022
Unprompted review
MacGregor Golf logo

Reply from MacGregor Golf

Good Afternoon, Sorry to hear that you have had an issue with your bag.
The problem you have with the bag is not something we have come across previously.
We would recommend contacting the retailer which you purchased the bag from and they should be able to replace under the 12 month manufacturers guarantee.
If you are not able to resolve with the retailer please contact our customer services team at info@macgregor-golf.co.uk and we will try our best to help.

Rated 5 out of 5 stars

Great service, great product.

Easy to order and kept informed about delivery details. Also buying direct from the company was cheaper than where I’d been looking!
Club itself is great for a beginner like me.

May 1, 2022
Rated 1 out of 5 stars

Poor quality travel bag

Bought a travel bag from the website. Chose the VIP one thinking it would be really good quality Very disappointed with the travel bag 👇. Only lasted one trip one way. Have had to buy another in resort. Very poor quality. No response from McGregor Golf 🤦🏽‍♂️.

April 18, 2022
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look