I was made welcome in the Glasgow shop and offered very helpful advice, to the extent of being measured by a member of staff in spite of the fact that the trousers I was looking at were only available... See more
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Review summary
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The staff at the Glasgow Bath Street store were absolutely superb. From start to finish, they were so friendly, attentive, and went above and beyond to make sure everything ran smoothly for our big da... See more
Company replied
Absolutely fantastic experience every single time. Excellent online service and absolutely unmatched service in store. Wouldn't consider going anywhere else. Walk out every time with a smile on my fac... See more
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Company details
Written by the company
MacGregor and MacDuff is a Scottish Kilt & Highlandwear Outfitters with four stores throughout Glasgow, Ayrshire and Edinburgh. MacGregor and MacDuff also host pop-up kilt fitting services in London and Manchester as well as international kilt fittings in New York and Toronto. MacGregor and MacDuff specialise in high-quality highlandwear and are dedicated to providing industry-leading customer service. With UK-wide kilt hire delivery as well as virtual kilt fitting appointments for all customers, whether you are looking to buy an outfit for your wedding or need to hire a kilt for a special event, there is no better place to find everything you need.
Written by the company
- Worldwide Delivery
- We are able to offer our customers worldwide delivery. Whether you visit one of our international fitting services, speak to us via virtual appointment or simply purchase from our website, together with our international delivery partners we work hard to make sure you get your order quickly and safely.
- Click & Collect
- We offer a click & collect service at all our shops. Simply order online and select at checkout which of our shops you wish to collect your order from. We will then contact you to let you know when it is ready for collection
- Virtual Kilt Fittings
- Whether you are organising a hire kilt outfit for your upcoming wedding or looking to buy that pair of tartan trews you’ve had your eye on, or simply just looking for a new sporran to spruce up your trusty kilt, our online expert stylists are here to help! Speak to our team and receive the same outstanding level of care and service that our stores are known for, all from the comfort of your home.
Contact info
2 Dawson Road, G4 9SS, Glasgow, United Kingdom
- 0141 280 3398
- macgregorandmacduff.co.uk
4.8
Excellent
4K reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from MacGregor and MacDuff
Hi Michelle,
Thank you the lovely review! We are so pleased to hear you are happy with the Tammie Hat.
Kind Regards,
Kayleigh
Only reason it wasn't a 5 was the fact…
Only reason it wasn't a 5 was the fact that our package went to the wrong address. Fortunately itvwas able to be retrieved and all worked out well in the end.
December 2, 2025
Reply from MacGregor and MacDuff
Hi Fiona,
Thank you for the lovely review! We are sorry to hear the order was delivered to the incorrect address but we are so glad to hear this was able to be retrieved.
Kind Regards,
Kayleigh
Website great
Website great. Lots of lovely items available I feel the quality and definitely the packaging doesn't match unfortunately.
November 27, 2025
Reply from MacGregor and MacDuff
Hi Linda,
Thank you for the lovely review! I am aware our Orders Team have been in contact to rectify your recent order.
Kind Regards,
Kayleigh
Reliable, trustworthy and excellent products
They are about very reliable company and the quality of their goods is first class. Their customers services are superb and bend over backwards to serve you.
November 27, 2025
Reply from MacGregor and MacDuff
Hi George,
Thank you for your kind words! We truly appreciate your feedback and are pleased to hear that you’re happy with our product quality and customer service.
Kind Regards,
Kayleigh
Great service and the quality was 2nd…
Great service and the quality was 2nd to none
November 25, 2025
Reply from MacGregor and MacDuff
Hi Jim,
Thank you for the lovely review! We are so happy to hear you are pleased with your Sgian Dubh.
Kind Regards,
Kayleigh
Gift vouchers were presented in
The gift vouchers were presented beautifully and arrived in excellent packaging
November 24, 2025
Reply from MacGregor and MacDuff
Hi Jack,
Thank you for the lovely review! We are so pleased to hear you are happy with the presentation of the gift vouchers.
Kind Regards,
Kayleigh
Fantastic purchase experience
The products I purchased were top quality. Communication was fantastic and delivery was well within the specified timeframe. Can’t really ask for anything more.
November 27, 2025
Reply from MacGregor and MacDuff
Hi Ian,
Thank you for the wonderful review! We are delighted to hear you are happy with the quality of our products and our service.
Kind Regards,
Kayleigh
The after sales was excellent as the…
The after sales was excellent as the scarf I had ordered was not available so was given other options. Scarf arrived in good time for Christmas
November 27, 2025
Reply from MacGregor and MacDuff
Hi Wendy,
Thank you for your kind words! We are really pleased to hear our team were able to find an alternative tartan and still have the scarf arrive with you in time for Christmas.
Kind Regards,
Kayleigh
Excellent fast service.
Telephoned prior to ordering online to check delivery time. It was dispatched day of purchase and arrived the following day. Excellent service.
November 26, 2025
Reply from MacGregor and MacDuff
Hi Kim,
Thank you for the lovely review! We are pleased to hear our team were able to have the kilt roll dispatched quickly to you.
Kind Regards,
Kayleigh
Super fast delivery of item
Super fast delivery of item. Good quality item but extremely disappointed in the packaging. Placed in a jiffy bag, no tissue around item. Postmen push and force small parcels through letterboxes and item could quite easily have been damaged as jiffy bag was wet with rain.
November 26, 2025
Reply from MacGregor and MacDuff
Hi Heather,
Thank you for your feedback. We’re pleased to hear the delivery was quick and that you were happy with the item. We’re sorry to hear the packaging was disappointing.
We appreciate you bringing this to our attention and will review it to ensure a better experience in the future.
Kind Regards,
Kayleigh
Great service for sales to the United States
I always enjoy working with MacGregor and McDuff. The staff are always attentive and customer service over the phone is able to answer any additional questions I might have when shopping online from the United States.
November 19, 2025
Reply from MacGregor and MacDuff
Hi Jeremy,
Thank you for your wonderful review! We’re glad our staff have been helpful during your experience with us. We appreciate your loyalty!
Kind Regards,
Kayleigh
Reply from MacGregor and MacDuff
Hi Gary,
Thank you for the kind review! We are glad to hear you are happy with the sgian dubh and kilt roll.
Kind Regards,
Kayleigh
Reply from MacGregor and MacDuff
Hi Godfrey,
Thank you for the lovely review! We are happy to hear you are pleased with your tartan waistcoat and accessories.
Kind Regards,
Kayleigh
Reply from MacGregor and MacDuff
Hi Valerie,
Thank you for your kind words! We are so pleased to hear you are happy with the quality and service received.
Kind Regards,
Kayleigh
Outstanding business
Ordered through a month before the custom order was needed and with added changes throughout. MacGregor and MacDuff delivered in time and with continuous support throughout 10/10 service
November 24, 2025
Reply from MacGregor and MacDuff
Hi Luke,
Thank you for the lovely review! We truly appreciate your kind words and are happy to hear you are pleased with your order.
Kind Regards,
Kayleigh
First class service
October 2, 2025
Reply from MacGregor and MacDuff
Hi Tom,
Thank you for great review! We are so pleased to hear you were happy with the service received.
Kind Regards,
Kayleigh
Very good and fast service,top quality
Very good and fast service,top quality. very nicelybmade
November 17, 2025
Reply from MacGregor and MacDuff
Hi Yvan,
Thank you for the great review! We’re delighted that you were pleased with the fast service and the quality of the item.
Kind Regards,
Kayleigh
Always great service
Always great service, have used a few times this year from getting new jacket and waistcoat made to ordering kilt pin and and belt buckle, items always top quality and any queries quickly dealt with. Thanks
November 14, 2025
Reply from MacGregor and MacDuff
Hi Ian,
Thank you for your kind words! We really appreciate you choosing us throughout the year. We’re delighted to hear you’re happy with your jacket, waistcoat and accessories.
Kind Regards,
Kayleigh
I like professional e-sales
I like professional e-sales. Pay it, ship it, track it,get it there on time.
Perfect experience from MacGregor & MacDuff.
November 19, 2025
Reply from MacGregor and MacDuff
Hi Kevin,
Thank you for the great review! We’re so pleased to hear the process was smooth and everything arrived on time.
Kind Regards,
Kayleigh
Fast shipping
Fast shipping, incredible quality for a kilt for hire. Love my purchase!
November 13, 2025
Reply from MacGregor and MacDuff
Hi John,
Thank you for the great review! We’re delighted to hear you loved the quality and fast shipping of your kilt.
Kind Regards,
Kayleigh
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