Mackie Direct Reviews 193

TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Just received my first order from Mackie Direct. I was doing some last minute panic craft buying and they had what I needed in stock and said the order would be dispatched same day if placed by 10am.... See more

Company replied

Rated 5 out of 5 stars

This is a family run business, where the most important thing is Customer Care. Gary & Amanda go out of their way to make every order perfect. Gary will often show you how to complete various items... See more

Company replied

Rated 5 out of 5 stars

Ordered from Mackies quite a few times now and the services is aways impeccable. Lovely items, super quick delivery, cannot fault them at all. Made a call this morning to make a few enquiries and the... See more

Company replied

Rated 5 out of 5 stars

Always a speedy delivery with mackie direct. Parcels are always packed with care & they always send a packet of sweets with the order which my son loves. The quality of their items are brilliant & the... See more

Company replied

Company details

  1. Craft Store

Written by the company

We are a UK supplier of dye sublimation blanks,uv printed items,acrylic cutting and sublimation prints and DTF printing.We pride ourselves on having great customer service and order dispatch times. Always willing to help our customers who are at the forefront of our business. You can also see us on Facebook where we have a group with a large membership with friendly and knowledgeable members @MackieDirect


Contact info

4.9

Excellent

TrustScore 5 out of 5

193 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend this company as i have…

Highly recommend this company as i have had several orders and all have been quick turn around, meaning my items have been with me no more than a week after ordering (some just a 3 days later).
Products are of a good quality and sublimate very well. Customer service is excellent, i had something missing from an order and it was sent out immediately and with me a day later.
Will continue to use them for my sublimation items.

July 4, 2022
Unprompted review
Rated 5 out of 5 stars

Amazing company

Amazing company. Iv ordered a few times. And the customer service has always been amazing, the goods are of high quality and delivery is always super fast and on time.
Love that they have a Facebook group that you can get help and advice on.

Great company. Highly recommend them. Thank you x

July 3, 2022
Unprompted review
Rated 5 out of 5 stars

My favourite for blanks

I have ordered with this company repeatedly and never had a single complaint. These guys are also so lovely and do their best for their customers! Turn around is also super quick too!

July 3, 2022
Unprompted review
Rated 5 out of 5 stars

Bloody fantastic

What can I say, Amanda and Gary are fantastic. The customer service aspect is second to non always happy to help. I would never go anywhere else for my sublimation item. I would always recommend. Very friendly, quick with deliveries, top notch quality products. Always a returning customer.

July 2, 2022
Unprompted review
Mackie Direct logo

Reply from Mackie Direct

Thanks for your feedback, we will continue to give good service to our customers

Rated 5 out of 5 stars

Outstanding products and outstanding…

Outstanding products and outstanding customer service. Nothing is too much trouble for this company. Has been my top supplier since I started my small business and only go elsewhere if cannot get from here.

July 1, 2022
Unprompted review
Mackie Direct logo

Reply from Mackie Direct

We try our best and 100% customer satisfaction is what we aim for

Rated 5 out of 5 stars

Good old-fashioned customer service …

Good old-fashioned customer service nothing is too much trouble for this family run business. All of the items That I have purchased have been of high quality and delivery is super fast.Would highly recommend

July 1, 2022
Unprompted review
Mackie Direct logo

Reply from Mackie Direct

Your kind words mean so much to us and it makes it all worthwhile

Rated 5 out of 5 stars

Amazing quality products

Amazing quality products and great customer service. Highly recommended

July 1, 2022
Unprompted review
Mackie Direct logo

Reply from Mackie Direct

We aim to give our customers a good experience

Rated 5 out of 5 stars

Amazing company

Would definitely recommend! Amazing products, fast delivery and very customer focused business..

July 1, 2022
Unprompted review
Mackie Direct logo

Reply from Mackie Direct

Your review means a lot too us

Rated 5 out of 5 stars

The best blanks company

The best blanks company! Gary and amanda go above and beyond for there customers. Great quality products with great prices and fast delivery.

July 1, 2022
Unprompted review
Mackie Direct logo

Reply from Mackie Direct

Without you guys we wouldn't have a business so its only right we do our best for our customers

Rated 5 out of 5 stars

Honest, genuine company 😃

Excellent Business. My go to. The Mackies go above and beyond to help! Lovely people and amazing quality products. You will not regret purchasing 🙂.

February 17, 2022
Unprompted review
Mackie Direct logo

Reply from Mackie Direct

Thanks for taking the time to leave a review.That means the world to us

Rated 5 out of 5 stars

High quality materials at a cheap…

High quality materials at a cheap price. Friendly staffs, professional on collections of crafts. Will definitely buy from here only.

February 16, 2022
Unprompted review
Mackie Direct logo

Reply from Mackie Direct

Thank you for your reply and for supporting our small business

Rated 5 out of 5 stars

Excellent products

Excellent products
Great service
Quick delivery
Great option to pay off with clear pay.

100% recommend

February 15, 2022
Unprompted review
Mackie Direct logo

Reply from Mackie Direct

Thanks for taking the time to leave us your feedback,We appreciate that

Rated 5 out of 5 stars

Amazing company

Amazing company. Nothing is to much trouble, the service is second to none and the delivery is speedy.

February 15, 2022
Unprompted review
Mackie Direct logo

Reply from Mackie Direct

Thanks for your feedback and we will always continue to put our customers and members first

Rated 5 out of 5 stars

I’ve had a few orders now and can’t…

I’ve had a few orders now and can’t fault them …..amazing speedy delivery excellent customer care now my favourite supplier.. keep it up guys your doing amazing x

February 15, 2022
Unprompted review
Mackie Direct logo

Reply from Mackie Direct

We will always try and give our customers the best service you deserve

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look