Saw McKinnon's ad on Facebook.normally a bit sceptical about FB ads.Hey ho, I'm a Paisley Buddie. So went for it. I am a small time watch collector. £4 figure to 10 bob Swatches. This watch (Maxwell... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I made a mistake when I ordered the wrong size but was absolutely no problem contacted MacKinnon Watches and they sorted it for me in jig time! The watch has arrived and to use the vernacular it's bra... See more
Beautiful watch delivered within their time frame. Embossed strap and back of dial are just perfect. Makes the watch s fabulous birthday gift for 90 year old Scot living in America. Absolutely reco... See more
Such a fabulous company with exemplary customer service. I ordered a custom tartan (Lockhart-Douglas) Apple Watch band for my wife. This tartan was not readily available but they were able to access... See more
Company details
Written by the company
From the heart of the Highlands, we bring to you MacKinnon Watches. Our heritage and clan surname inspired the design of these watches and allows us to bring to the world a timepiece enriched in hundreds of years of Scottish history.
Contact info
39 Firthview Avenue, IV3 8NT, Inverness, United Kingdom
- info@mackinnonwatches.com
- mackinnonwatches.com
4.9
Excellent
861 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great watch nice fit
December 22, 2025
They where very helpful in helping me…
They where very helpful in helping me find the tartan I wanted, the product was excellent and delivered earlier than expected for a custom made product many thanks
December 22, 2025
Great watch
Great watch. Would order an other one
Shipping to Canada took a long time. But it was worth the wait
December 22, 2025
Hi got my husband a beautiful 10th year…
Hi got my husband a beautiful 10th year wedding anniversary watch special made,it arrived and he was delighted with it especially as it was the same kilt material he wore on our wedding day and loved the inscription on it highly recommend them again kind regards Jan xx
December 22, 2025
The watch band is beautiful and…
The watch band is beautiful and expertly crafted. I am of the Armstrong clan and am proud to wear my tartan watch band.
January 7, 2026
Unprompted review
McMillan Clan Apple Watch Band
Just received my McMillan Clan Apple Watch band. I asked for it for Christmas and I could not be happier with it! Proud to wear my tartan everyday to remind me of my heritage. Both my father and I had kilts of this tartan at one point. Me for Highland Dance and he for playing snare drum in a pipe band. My husband couldn't have chosen a more meaningful gift! Beautifully made and quick shipping even with customs to the USA. Thank you to the MacKinnon Clan.
January 5, 2026
Unprompted review
An elegant looking watch
A classically elegant looking watch, complemented by a personal clan wristband
January 1, 2026
Unprompted review
Great watches and great company
These are great watches and the Mackinnons have been helpful and responsive when problems arose
August 28, 2025
Unprompted review
Beautiful watch and very good customer service
I ordered a custom tartan watch for my new husband as a Christmas present. I ordered in mid-November and had concerns about it being delivered in time for Christmas as I had not had any updates after 5 weeks.
I emailed customer services who replied very quickly and kept me updated on when my order was being dispatched. It was finally dispatched on Monday 22nd with guaranteed next day delivery ensuring it arrived in time for Christmas. My husband loves his watch.
December 22, 2025
This watch band is a perfect fit and…
This watch band is a perfect fit and looks wonderful. It reminds me of my heritage and my father would be very happy that I am wearing my family’s tartan. Beautifully made!
December 31, 2025
Unprompted review
A great time piece
Received my MacKinnon Skye Emerald Gold watch as a Christmas gift. A great watch and a very nice leather band. Like the large watch size. Proudly wearing on Scotland Time. and Matt Y’all are looking great in your kilt
December 25, 2025
Unprompted review
Excellent experience
I ordered two watches from MacKinnon. I had a couple of questions that were answered promptly. I received my watches quickly after being handmade. They are exactly as advertised. I had a nice engraving on the back of the watches and the leather embossed with my surname. I’m very happy with the quality of the watches.
December 29, 2025
Unprompted review
Such a fabulous company with exemplary…
Such a fabulous company with exemplary customer service. I ordered a custom tartan (Lockhart-Douglas) Apple Watch band for my wife. This tartan was not readily available but they were able to access the pattern and made my wife a beautiful custom made watchband. She was overjoyed and feels as if she is wearing a piece of her heritage on her wrist. Ces, who was my customer support representative was amazing. She communicated with me every step of the way and was able to have the perfect gift for my wife created. Now my wife wants a Shaw band to represent her mother’s side of the family!
December 4, 2025
Unprompted review
The Robertson tartan watch strap I…
The Robertson tartan watch strap I ordered for my husband was perfect and so well made… thank you for your wonderful and fun products!
December 26, 2025
Unprompted review
Tartan watchband
I received a Dress Gordon watchband for my smartwatch for Christmas and I absolutely love it!! The craftsmanship is beautiful! I’ll be back for more!
December 24, 2025
Unprompted review
Beautiful luxury made by hand
My shipment was to the US and over the Thanksgiving and Christmas period and exactly 5 weeks it made it on time and beautifully wrapped with an info page inside.
My friend loves her watch band!
It is beautifully made and has a luxurious and personal feel with the tartan of her family name. A really wonderful gift and worth every penny.
December 24, 2025
Unprompted review
The timepiece and tartan band I…
The timepiece and tartan band I received was a great Christmas gift surprise from my son and daughter-in- law. Both appear to be of great quality.
December 25, 2025
Unprompted review
Buchanan watch band made it to Canada
I received my Buchanan watch band safely and it looks great.My wee lass bought it for me for Christmas!
December 24, 2025
Unprompted review
Stunning gift!
I just opened my beautiful watch on Christmas morning. It is stunning! So well made and beautifully presented.
I will cherish it always!
December 25, 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.